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All HBS Web
(361)
- News (111)
- Research (148)
- Multimedia (6)
- Faculty Publications (107)
- Forthcoming
- Article
The Health Risks of Generative AI-Based Wellness Apps
By: Julian De Freitas and G. Cohen
Artifcial intelligence (AI)-enabled chatbots are increasingly being used to
help people manage their mental health. Chatbots for mental health and
particularly ‘wellness’ applications currently exist in a regulatory ‘gray area’.
Indeed, most generative AI-powered...
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Keywords:
AI and Machine Learning;
Well-being;
Governing Rules, Regulations, and Reforms;
Applications and Software
De Freitas, Julian, and G. Cohen. "The Health Risks of Generative AI-Based Wellness Apps." Nature Medicine (forthcoming). (Pre-published online April 29, 2024.)
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
computer-based recommendation technology to help consumers make decisions. Yeomans' findings shed light on the hurdles that AI technology will need to overcome to win over wary consumers. The team enlisted 75 pairs of people, including...
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Keywords:
by Dina Gerdeman
- Fast Answer
How Do I Cite Generative Artificial Intelligence (AI) tools?
Students should consider the use of Chat-GPT and similar generative AI technologies the same as using the internet, and therefore follow the same school...
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- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
keep important indices, such as unemployment rates, up to date. “Machines can scrape at high frequency to collect publicly available information about consumers, firms, jobs, social media, etc., which can be used to generate indices in...
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Keywords:
by Kristen Senz
- 22 Feb 2024
- Research & Ideas
How to Make AI 'Forget' All the Private Data It Shouldn't Have
predictions about the world. And now, even though generative AI feels very different from making a simple prediction, at a technical level, that's really what it is. In order to train these predictive...
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- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
low-wage jobs, the authors note. Those workers, along with younger first-time job seekers and adults reentering the workforce, are an untapped resource in the labor market. Many have the “soft skills” to complement emerging technologies, such as View Details
- 2022
- Working Paper
Statistical Inference for Heterogeneous Treatment Effects Discovered by Generic Machine Learning in Randomized Experiments
By: Kosuke Imai and Michael Lingzhi Li
Researchers are increasingly turning to machine learning (ML) algorithms to investigate causal heterogeneity in randomized experiments. Despite their promise, ML algorithms may fail to accurately ascertain heterogeneous treatment effects under practical settings with...
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Imai, Kosuke, and Michael Lingzhi Li. "Statistical Inference for Heterogeneous Treatment Effects Discovered by Generic Machine Learning in Randomized Experiments." Working Paper, March 2022.
- 07 Jun 2023
- Podcast
Beyond Net Zero: How Seventh Generation Plans to Achieve Real Zero Carbon
In this first episode in a new series on companies setting and meeting net zero climate targets, Ashley Orgain, Chief Impact Officer at Seventh Generation, discusses why this home care products company decided to set a real zero climate goal instead of net zero, and...
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- 11 Apr 2023
- Research & Ideas
Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide
understand a business. “We want to make money and always looking to generate alpha in our investment strategies, so if machine learning can make us profitable and improve our risk management and trading efficiency, so be it.” Kost: It...
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- December 2018
- Teaching Note
Autonomous Vehicles: The Rubber Hits the Road…but When?
By: William Kerr and James Palano
The autonomous vehicles have enormous implications for business and society. But, despite the headline-laden attention paid to the technology, there remain more questions than answers. Students will learn about the complex industry and have explicit discussions about...
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- 2021
- Working Paper
Time Dependency, Data Flow, and Competitive Advantage
Data is fundamental to machine learning-based products and services and is considered strategic due to its externalities for businesses, governments, non-profits, and more generally for society. It is renowned that the value of organizations (businesses, government...
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Keywords:
Economics Of AI;
Value Of Data;
Perishability;
Time Dependency;
Flow Of Data;
Data Strategy;
Analytics and Data Science;
Value;
Strategy;
Competitive Advantage
Valavi, Ehsan, Joel Hestness, Marco Iansiti, Newsha Ardalani, Feng Zhu, and Karim R. Lakhani. "Time Dependency, Data Flow, and Competitive Advantage." Harvard Business School Working Paper, No. 21-099, March 2021.
- January 2018 (Revised March 2019)
- Case
Autonomous Vehicles: The Rubber Hits the Road...but When?
By: William Kerr, Allison Ciechanover, Jeff Huizinga and James Palano
The rise of autonomous vehicles has enormous implications for business and society. Despite the many headlines and significant investment in the technology by early 2019, it was still unclear when truly autonomous vehicles would be a commercial reality. Students will...
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Keywords:
Technology Management;
Artificial Intelligence;
General Management;
Robotics;
Technological Innovation;
Transportation;
Disruption;
Information Technology;
Decision Making;
AI and Machine Learning;
Auto Industry;
Technology Industry
Kerr, William, Allison Ciechanover, Jeff Huizinga, and James Palano. "Autonomous Vehicles: The Rubber Hits the Road...but When?" Harvard Business School Case 818-088, January 2018. (Revised March 2019.)
- 19 Sep 2023
- HBS Case
How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?
whether we should adopt AI—but rather, when and how to do so,” says Andy Wu, the Arjun and Minoo Melwani Family Associate Professor of Business Administration at Harvard Business School. Wu’s recent case study and background note, AI Wars...
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- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
the assistance of ChatGPT) Throughout 2023, we dedicated considerable effort to assessing whether the recent strides in generative AI were mere fads or indicative of a transformative future. This period was...
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- 15 Aug 2023
- HBS Case
(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?
the case with HBS professor David B. Yoffie, the Max and Doris Starr Professor of International Business Administration at HBS, and Matt Higgins, now a senior researcher at the HBS California Research Center. At this point, it seems that View Details
- Research Summary
Overview
My current research focuses on how generative AI impacts team productivity and creativity process.
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- December 2018 (Revised March 2021)
- Background Note
Modern Automation (A): Artificial Intelligence
By: William R. Kerr and James Palano
This primer is meant to be a field guide to the late 2010s' surge in business use of "Artificial Intelligence" (AI), or enterprise software based in machine learning. First, it provides an overview of the key trends—digitization, connectivity, the continuation of...
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Keywords:
Artificial Intelligence;
Digitization;
Connectivity;
Computing;
Future Of Work;
Automation;
AI and Machine Learning
Kerr, William R., and James Palano. "Modern Automation (A): Artificial Intelligence." Harvard Business School Background Note 819-084, December 2018. (Revised March 2021.)
- Awards
Wharton People Analytics White Paper Competition
Winner of the 2024 Wharton People Analytics White Paper Competition for “The Uneven Impact of Generative AI on Entrepreneurial Performance” with Nicholas Otis, Solène Delecourt, David Holtz, and Rembrand Koning.
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- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
assist, and score against an opponent with the help of AI and relentless 24-hour practice. Or when machines compose better memos, white papers, and poems than you could have written—by means of generative...
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- 12 PM – 1 PM EDT, 22 Sep 2023
- Webinars: Career
Tech in the Job Search: ChatGPT for Job-Seekers
Join CPD and a former LinkedIn insider for an enlightening webinar and learn to harness the potential of AI tools like ChatGPT to revolutionize your job search experience.
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