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- News (52)
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All HBS Web
(193)
- News (52)
- Research (26)
- Multimedia (1)
- Faculty Publications (18)
- 10 Mar 2024
- News
The Biggest Perk of Gig Work Might Also Be Its Downfall
- November–December 2020
- Article
Rethinking the On-Demand Workforce
By: Joseph B. Fuller, Manjari Raman, Allison Bailey and Nithya Vaduganathan
As companies struggle with chronic skills shortages and changing labor demographics, a new generation of talent platforms, offering on-demand access to highly trained workers, has begun to help. These platforms include marketplaces for premium expertise (such as Toptal...
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Keywords:
Talent Acquisition;
Platforms;
Skilled Labor Recruitment;
Gig Economy;
Talent and Talent Management;
Selection and Staffing;
Internet and the Web;
Strategy;
Digital Platforms
Fuller, Joseph B., Manjari Raman, Allison Bailey, and Nithya Vaduganathan. "Rethinking the On-Demand Workforce." Harvard Business Review 98, no. 6 (November–December 2020): 96–103.
- 22 May 2019
- Podcast
From gig to gig: Thumbtack’s CEO on the challenges facing contract workers
The phrase “gig worker” often conjures an image of a driver providing a routine service for low pay. But freelancers provide services on a contracted, or “gig,” basis in a wide range of fields from cosmetology to carpentry. In this episode, Joe hosts Thumbtack CEO...
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- 18 Dec 2023
- Podcast
Mastercard CEO Michael Miebach on Driving the Future of the Digital Economy
What’s really in a payment? During his career at Mastercard, Michael Miebach has strived to understand how payment solutions make a difference in people’s lives, even before his appointment as CEO. In this episode, Miebach explains how he thinks through powering the...
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- June 2020
- Teaching Note
Catalant's Operating System for the Future of Work
By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new...
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- February 2020 (Revised August 2020)
- Case
Catalant's Operating System for the Future of Work
By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new...
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Keywords:
Entrepreneurship;
Information Technology;
Talent and Talent Management;
Business Model;
Transformation
Stanton, Christopher, William R. Kerr, James Palano, and Kendall Smith. "Catalant's Operating System for the Future of Work." Harvard Business School Case 820-093, February 2020. (Revised August 2020.)
- Web
Managing the Future of Work
Managing the challenges posed by the changing nature of workManaging the challenges posed by the changing nature of work Multiple forces of change – demographics, technology, automation, globalization – are coming together at an unprecedented pace and scale. How can...
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- 25 Sep 2019
- News
Not All Digital Platforms Make It To The Finish Line
- April 2019 (Revised March 2020)
- Case
Handy: The Future of Work? (A)
By: Nien-hê Hsieh and Kieron Stopforth
Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments...
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Keywords:
Employment;
Working Conditions;
Entrepreneurship;
Compensation and Benefits;
Internet and the Web;
Ethics;
Fairness;
Service Industry;
United States
Hsieh, Nien-hê, and Kieron Stopforth. "Handy: The Future of Work? (A)." Harvard Business School Case 319-103, April 2019. (Revised March 2020.)
Joseph B. Fuller
Joseph Fuller is a Professor of Management Practice in General Management and co-leads the school’s initiative, Managing the Future of Work. He currently teaches the Becoming a General Manager course in the second year of the MBA program and formerly headed The... View Details
- TeachingInterests
Managing the Future of Work (MBA Education—Elective Curriculum)
The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts. HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details
- Web
About the Project - Managing the Future of Work
other advanced and emerging economies: Technology trends like automation and artificial intelligence Contingent workforces and the gig economy Workforce demographics and the “care economy” The middle-skills...
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- Web
Podcasts - Managing the Future of Work
Harvard Project on Workforce and to consider broader workforce trends. IBM CHRO Nickle LaMoreaux on AI and the culture of skills building 03 APR 2024 | Managing the Future of Work As the digital economy pushes companies to prioritize...
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- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
ever-increasing number of sectors, to the point that the digital-based economy will soon become the new normal (Adner et al., 2019; Cennamo et al., 2020; Dagnino & Resciniti, 2021). Concepts such as big data, artificial intelligence...
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- Web
Healthy Outcomes - Managing the Future of Work
outcomes such as higher retention and better engagement. Read the Report Featured Videos Joseph Fuller Why Employers Should Care About the Care Economy Why Employers Should Care About the Care Economy Joseph...
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- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
Walmart has even crossed over with the gig economy by partnering with platforms including DoorDash, Postmates, Uber, and Lyft for package and grocery delivery. ‘You’re the CEO of Walmart’ So, is Walmart...
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- Web
Faculty & Researchers - Managing the Future of Work
the Center for Economic Policy Research in the UK. Research Employee Responses to Compensation Changes: Evidence from a Sales Firm (pdf), Management Science, 2021. With Jason Sandvik, Richard Saouma, and Nathan Seegert. The Gig View Details
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery...
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Keywords:
by HBS News
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
These are important livelihoods for Americans and the number is growing with the gig economy and the opportunity to work remotely. Then there are about 4 million Main Street businesses: coffee shops, dry...
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