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- All HBS Web (71)
- Faculty Publications (10)
- 17 Nov 2020
- Research & Ideas
Why a Blended Workforce May Be Key to Lasting Competitive Advantage
In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their...
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by Joseph B. Fuller
- 19 Feb 2020
- News
Breaking the Salary Sharing Taboo
- 25 Feb 2020
- News
Q&A: William Kerr and Joseph Fuller
- April 2019 (Revised March 2020)
- Case
Handy: The Future of Work? (A)
By: Nien-hê Hsieh and Kieron Stopforth
Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments...
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Employment;
Working Conditions;
Entrepreneurship;
Compensation and Benefits;
Internet and the Web;
Ethics;
Fairness;
Service Industry;
United States
Hsieh, Nien-hê, and Kieron Stopforth. "Handy: The Future of Work? (A)." Harvard Business School Case 319-103, April 2019. (Revised March 2020.)
- Web
Managing the Future of Work
efficient manner, but in doing so systematically exclude several categories of qualified workers, including caregivers, veterans, the formerly incarcerated, those with disabilities, etc. These workers are “hidden” by traditional hiring...
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Podcasts - Managing the Future of Work
to provide the resources and foster the motivation workers need for continuous learning in an AI-altered economy. Workers of all stripes are looking to acquire the skills to compete. How is the company...
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About the Project - Managing the Future of Work
other advanced and emerging economies: Technology trends like automation and artificial intelligence Contingent workforces and the gig economy Workforce demographics and the “care economy” The middle-skills gap and View Details
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Building the On-Demand Workforce - Managing the Future of Work
Angeles Times Why Companies and Skilled Workers Are Turning to On-Demand WorkJoseph Fuller and Allison Bailey 24 Nov 2020 | HBR IdeaCast Why a Blended Workforce May Be Key to Lasting Competitive AdvantageJoseph B. Fuller 17 Nov 2020 |...
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Research - Managing the Future of Work
organization Joseph B. Fuller Mar 2023 Report Hidden Workers - Part-Time Potential By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin, & Francis Hintermann January 2023 Article Journal of Human Resources Social Networks, Ethnicity, and...
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- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
private employer in the United States, with 1.5 million workers (2.2 million worldwide). But that size and dominance doesn’t make Walmart immune to pressures faced by any other retail operation. In the second-year Harvard Business School...
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Healthy Outcomes - Managing the Future of Work
Bundle Podcast Why Companies and Skilled Workers Are Turning to On-Demand WorkJoseph Fuller and Allison Bailey 24 Nov 2020 | HBR IdeaCast Why a Blended Workforce May Be Key to Lasting Competitive AdvantageJoseph B. Fuller 17 Nov 2020 |...
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Faculty & Researchers - Managing the Future of Work
related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social entrepreneurs in improving education to employment outcomes, mechanisms for enhancing the...
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Finalists - New Venture Competition
audio samples to train their ML model and connect them to trained gig workers in developing markets. Halo Braid Yinka Ogunbiyi (MBA 2023) We reduce braiding time from hours to minutes, empowering Black salon...
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- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery...
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by HBS News
- 12 Jan 2022
- Podcast
Contingent to career: Kelly Services’ Peter Quigley on reinventing work and creating good jobs
In its 75 years, Kelly Services has gone from temp agency to skills broker, outsourcing firm, workforce development provider, and source of labor market research. CEO Peter Quigley discusses how employers and workers are approaching contingent work, Covid-19’s role in...
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Podcast - Managing the Future of Work
high-end gig workers that we’re talking about are largely involved in cognitive work that has a high degree of labor-value-add to it.Kerr: Among your clients, is there more demand or more challenges in...
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- 01 Jul 2021
- Office Hours
Readers Ask: Which Companies Are Transforming Work?
compensation, how can managers motivate and promote freelancers? "Managers can motivate part-timers or gig workers in several ways. The first is to make them feel fully included in the group. The second is...
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- 01 Mar 2023
- Podcast
Guest Appearance: Joseph Fuller on the Q Factor podcast
Managing the Future of Work co-chair and podcast co-host Joseph Fuller on AI's impact on work and hiring, the emerging gig marketplace for high-skills professionals, remote and flexible work, the importance of social skills, and more.
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Podcast - Managing the Future of Work
hire freelance talent. Was that driven by the demand side—that you kept seeing adjacencies where clients were inquiring about services you didn’t currently offer? Or was it gig workers coming to you and...
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Research - Managing the Future of Work
an important subcategory of services industries that drives innovation and employs many high-wage... 29 Jan 2022 News MarketWatch How Companies’ Business Models Put Workers in a ‘Low-Wage Trap’—and How to Break the Cycle Re: Joseph Fuller...
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