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- Faculty Publications (87)
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- All HBS Web (499)
- Faculty Publications (87)
- 2024
- Article
How Artificial Intelligence Constrains Human Experience
By: A. Valenzuela, S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino and K. Wertenbroch
Many consumption decisions and experiences are digitally mediated. As a consequence, consumer behavior is increasingly the joint product of human psychology and ubiquitous algorithms (Braun et al. 2024; cf. Melumad et al. 2020). The coming of age of Large Language...
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Keywords:
Large Language Model
Valenzuela, A., S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino, and K. Wertenbroch. "How Artificial Intelligence Constrains Human Experience." Special Issue on Automation. Journal of the Association for Consumer Research (2024).
- 02 Jan 2019
- What Do You Think?
SUMMING UP: Do We Need an Artificial Intelligence Czar?
iStock How Should We Organize AI Oversight? There is little question about the growing importance of artificial intelligence (AI) and the need for some kind of oversight. But the debate seems to center around whether, and to what extent,...
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- 21 Mar 2018
- Research & Ideas
Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity
future, 50 percent of all tasks currently done by humans could be done by machine learning and artificial intelligence,” says Prithwiraj (Raj) Choudhury, assistant professor at Harvard Business School. Overall, that could translate into a bump in View Details
- August 2023 (Revised December 2023)
- Case
Automating Morality: Ethics for Intelligent Machines
By: Joseph L. Badaracco Jr. and Tom Quinn
As autonomy became a more significant part of modern life – most notably in autonomous vehicles (AVs), such as Teslas – ethical debates about whether and how to impart ethics to machines heated up. Utilitarians pointed out that autonomous vehicles crashed much less...
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Keywords:
Cost vs Benefits;
Judgments;
Fairness;
Moral Sensibility;
Values and Beliefs;
Cross-Cultural and Cross-Border Issues;
Disruptive Innovation;
Technology Adoption;
Risk and Uncertainty;
Cognition and Thinking;
Technological Innovation;
Auto Industry;
Technology Industry;
Africa;
Asia;
Europe;
North and Central America;
Oceania;
South America
Badaracco, Joseph L., Jr., and Tom Quinn. "Automating Morality: Ethics for Intelligent Machines." Harvard Business School Case 324-007, August 2023. (Revised December 2023.)
- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
(iStockphoto/Rost-9D) Artificial intelligence (AI) is the topic of the moment in circles ranging from science to business to religion. Its potential and implications are driven home when you see robot soccer players improve their game to...
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- 2005
- Chapter
Internal Dynamics and Cultural Intelligence in Multinational Teams
By: P. C. Earley and H. K. Gardner
- Program
Leading Global Businesses
Management Excellence. Learn More Key Benefits Drawing on the diverse capabilities of a powerful faculty team, this highly personalized global leadership program develops both your global View Details
- Web
Global - Global Activities 2020
Global Outposts Expand HBS’s Intellectual Footprint HBS’s research outposts play a critical role in the School’s efforts to build deep expertise in business practices around the world, and to enhance the View Details
- 2000
- Other Unpublished Work
Europe and Globalization: Report Prepared for the National Intelligence Council
- Web
What is FIELD Global Immersion? - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year...
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- Web
California - Global
sports franchise by applying lessons from the tech and entertainment industries. They had harnessed digital platforms to establish and cultivate a global brand. Unlike typical sports franchises that built their teams and track records...
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- Web
Economist Intelligence Unit | Baker Library | Bloomberg Center | Harvard Business School
Databases Economist Intelligence Unit Economist Intelligence Unit Bookmark This Economist Intelligence Unit /find/databases/economist-intelligence-unit In-depth country and...
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- 21 Sep 2016
- Blog Post
Meet the Global Business Club
cultural IQ for international female executives, international trade policy, etc. We will also have faculty and student “Think and Drink” sessions focused on the BRINCS countries to help members grow broad global View Details
Keywords:
All Industries
- January 2015 (Revised May 2023)
- Technical Note
FIELD Global Immersion: Orchestrating a Compelling Presentation
By: Jill Avery
This note was written to help you organize and orchestrate your FIELD Global Immersion final project presentation to your global partner. It is designed to illustrate ways to make your final presentation persuasive, inspiring, and powerful — a presentation with...
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Keywords:
Presentation Skills;
Communication;
Communication Intention and Meaning;
Communication Strategy;
Interpersonal Communication;
Management Skills
Avery, Jill. "FIELD Global Immersion: Orchestrating a Compelling Presentation." Harvard Business School Technical Note 315-085, January 2015. (Revised May 2023.)
- Web
Welcome to Harvard’s new dispatch for business leaders -- The BiGS Fix: Actionable Intelligence to Drive the Next Generation of Capitalism - Blog - Business in Global Society
meaningful societal impact. That’s why Harvard Business School (HBS) last year established the Institute for the Study of Business in Global Society (BiGS) and why today we are introducing The BiGS Fix: Actionable View Details
- 16 Jun 2003
- Research & Ideas
Peeling Back the Global Brand
should not be separated. In their session, "Managing the Brand-Product Continuum in Global Markets," David Arnold, a former professor at Harvard Business School and author of the forthcoming book The Mirage of View Details
- Fast Answer
Managing Global Operations
information from sources for emerging markets in Africa, Asia, Australia, Europe, and the Middle East. It also provides global market reports. Economist Intelligence Unit (EIU) In-depth ready to use...
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- 01 Dec 2017
- News
Developing Insightful Global Leaders
HBS is committed to developing future leaders equipped with the cultural intelligence and skills required to operate in today’s globalized world. Key to this effort is creating opportunities for members of...
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- October 2021 (Revised December 2021)
- Case
Customer-Centric Design with Artificial Intelligence: Commonwealth Bank
By: Karim R. Lakhani, Yael Grushka-Cockayne, Jin Hyun Paik and Steven Randazzo
As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes for him to make his first mention of the organization's Customer Engagement Engine (CEE), the AI-driven customer...
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Keywords:
Artificial Intelligence;
Customer-centricity;
Banks and Banking;
Customer Focus and Relationships;
Technological Innovation;
Transformation;
Organizational Change and Adaptation;
Performance;
AI and Machine Learning;
Financial Services Industry;
Australia
Lakhani, Karim R., Yael Grushka-Cockayne, Jin Hyun Paik, and Steven Randazzo. "Customer-Centric Design with Artificial Intelligence: Commonwealth Bank." Harvard Business School Case 622-065, October 2021. (Revised December 2021.)