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All HBS Web
(502)
- People (1)
- News (158)
- Research (285)
- Events (1)
- Multimedia (10)
- Faculty Publications (161)
- 12 Mar 2013
- First Look
First Look: March 12
let people pay their bills online, and airline apps let them check in and monitor the status of their flights. (2) Offer unique value. In South Korea, commuters can use an app to order groceries while waiting for their trains. (3) Provide...
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Sean Silverthorne
- 01 Mar 2006
- News
The Little Ice-Cream Company That Could
and a culture that values employees above all and empowers them to excel. Unlike its competitors, Dreyer’s has always insisted on delivering ice cream to grocery stores with its own trucks and drivers to ensure product quality. Early on...
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- 12 Apr 2004
- Research & Ideas
What Great American Leaders Teach Us
the war ended, Phillips was well positioned to meet the pent-up needs of consumers. His counterpart, Clarence Saunders, who founded Piggly Wiggly, was a consummate Mold-Breaker. He fundamentally revolutionized grocery shopping by...
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by Sean Silverthorne
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
pressed pleats? Krasnow worked at General Foods for two years, developing fast-food products for the home kitchen. Then he joined the Jewel Companies, a food retailer, first bagging groceries at a Star Market in Cambridge, and later...
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by John S. Rosenberg
- 05 Oct 2021
- Blog Post
First-Gen Voices: Eric Westphal on Tapping into the Global Alumni Network & Making a Difference across Borders
years were spent in Brazil where his parents owned and operated a grocery store that they started from a garage and built into a successful small business. After twenty years, the business was forced to close and Westphal’s parents had to...
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- 23 Jun 2015
- First Look
First Look: June 23, 2015
Demoulas by his cousin, Arthur S. Demoulas, and directors affiliated with him set off employee protests throughout the grocery store chain. Industry specialists estimated that Market Basket was losing close to $10 million each day in lost...
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Sean Silverthorne
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
grocery and dry goods, such as canned foods and boxed breakfast cereals. It was not until after World War II that the majority of American grocers adopted self-service to meat and produce sections. Business historians have explored the...
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Sean Silverthorne
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
of a category, that starts to create trouble. Amazon already has a significant percentage of almost every category except groceries and hardware. If ecommerce gets to 10, 15, or 20 percent of a category, your business is in real, serious...
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- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
we find that gentrification, as measured by changes in the educational, age, and racial composition within a zip code, is strongly associated with increases in the numbers of grocery stores, cafes, restaurants, and bars, with little...
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Dina Gerdeman
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
International. Beginning in 2006, she had led the company through many acquisitions, including France’s LU Biscuit and British confectionery company Cadbury, before, in 2012, boldly splitting the company into two: Kraft, a North American View Details
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Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in McKinsey & Company’s retail practice, she successfully grew their high-margin yet highly...
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Sean Silverthorne
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
leaders for so long, every problem was an outlier, a blip on the screen, not a harbinger of things to come. All over the country, grocery retailers in the 1950s and 1960s were moving faster and looking better than the A&P. But for a...
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- 19 Mar 2015
- News
Walter Salmon Remembered
grocers, drug stores, and discount stores like Costco. Peter asked me (a banker) what I thought of supermarkets accepting credit cards for groceries. I said that the grocery margins (~1%) wouldn’t support the discounts on card purchases,...
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- Web
Annual Report 2016 - Annual Report 2016
grocery stores to grow fresh produce on their rooftops. Sacerdote Runner-Up Award: Barakat Bundle: a newborn essentials kit to reduce infant and maternal mortality in South Asia. Alumni Winners Most Innovative: BollyX Fitness a...
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- 26 Aug 2020
- News
What the Climate Change Movement Can Learn from the Pandemic
our credit card or for users who choose not to connect a card and would prefer to answer questions instead. How do we make those estimates more accurate or how do we account for things like the fact that a grocery bill should be...
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- 01 Jun 2017
- News
Life in Lockdown
to handle daily chores like picking up dry cleaning, watering plants, grocery shopping, and making their beds. Doorman morphed into Hello Alfred, which went on to win the School’s New Venture Competition in 2014 and then, later that year,...
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- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
allergens. Now, the new company had to turn its product into a brand and map its go-to-market strategy, including creating a compelling value proposition, choosing a path to market that was either direct-to-consumer, through grocery...
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by Sean Silverthorne
- 03 Mar 2020
- News
Can This Man Change the American Diet?
sometimes bends the truth to its advantage. Ayr: If you just ask somebody a question about food, and what their perception is and then the reality of the answer. And in our industry that gap is just so large and it’s deliberate, it’s created that way. You go to buy...
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Agriculture
- 01 Sep 2007
- News
Riding It Out
one-cup feedings per day costs $20.95 — more than most grocery brands but a manageable sum for customers who value the convenience of automatic shipments that make taking care of the family dog as easy as peeling the top off a SmartPak....
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- 15 Jan 2008
- First Look
First Look: January 15, 2008
http://www.hbs.edu/research/pdf/08-045.pdf I'll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract How do...
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Martha Lagace