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All HBS Web
(503)
- People (1)
- News (159)
- Research (285)
- Events (1)
- Multimedia (10)
- Faculty Publications (161)
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
grocery and dry goods, such as canned foods and boxed breakfast cereals. It was not until after World War II that the majority of American grocers adopted self-service to meat and produce sections. Business historians have explored the...
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Sean Silverthorne
- 04 Apr 2017
- First Look
First Look at New Research, April 4
to develop Alfred’s routes and respond to customer requests in conjunction with other service providers, for example grocery delivery services, in what the founders describe as their "B2B2C" business model. Alfred won the...
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Sean Silverthorne
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
leaders for so long, every problem was an outlier, a blip on the screen, not a harbinger of things to come. All over the country, grocery retailers in the 1950s and 1960s were moving faster and looking better than the A&P. But for a...
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- 19 Mar 2015
- News
Walter Salmon Remembered
grocers, drug stores, and discount stores like Costco. Peter asked me (a banker) what I thought of supermarkets accepting credit cards for groceries. I said that the grocery margins (~1%) wouldn’t support the discounts on card purchases,...
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- 01 Sep 2007
- News
Riding It Out
one-cup feedings per day costs $20.95 — more than most grocery brands but a manageable sum for customers who value the convenience of automatic shipments that make taking care of the family dog as easy as peeling the top off a SmartPak....
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- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in McKinsey & Company’s retail practice, she successfully grew their high-margin yet highly...
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Sean Silverthorne
- 03 Mar 2020
- News
Can This Man Change the American Diet?
sometimes bends the truth to its advantage. Ayr: If you just ask somebody a question about food, and what their perception is and then the reality of the answer. And in our industry that gap is just so large and it’s deliberate, it’s created that way. You go to buy...
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Agriculture
- 17 Apr 2012
- First Look
First Look: April 17
involved in the decision of whether or not to install refrigerator doors in the grocery section of its stores. While the energy savings and reduced carbon emissions are relatively clear and easy to measure, the impact on customers and...
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Carmen Nobel
- 01 Apr 1998
- News
World Class Learning
network offers help on a range of issues, Walker says, from something as simple as how to buy groceries to something as serious as the emotional stresses of displacement and change in family life. "We also meet often with international...
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Eileen K. McCluskey
- 12 Dec 2018
- News
Lesson Plan
adopted community, talking to everyone who came into Caravia Fresh Foods, the specialty grocery and deli owned by Ryan Cognetti—maker of that fateful chicken sandwich—and his family. Having served on multiple political campaigns, she...
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- Web
Podcast - Managing the Future of Work
the process, like many other companies, of automation. We’ve got new businesses that we are trying to activate. And one of those things that we have had tremendous success with, with respect to the past, since the pandemic, candidly, has been online grocery, View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
temporarily revamped its business model to distribute emergency food bags, family resource and learning kits, and book bags each week. Working in a community with sparse e-learning options and grocery stores that is suffering from heavy...
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- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details