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Show Results For
-
All HBS Web
(741)
- People (2)
- News (131)
- Research (425)
- Events (4)
- Multimedia (2)
- Faculty Publications (146)
- 12 Dec 2019
- Research & Ideas
How to Turn Down the Boil on Group Conflict
Inaccurate Group Meta-Perceptions Drive Negative Out-Group Attributions in Competitive Contexts, was published in November 2019 in the journal Nature Human Behavior. We want to compromise In a series of experiments, Lees and Cikara found...
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by Michael Blanding
- July – August 2011
- Article
Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units
By: I. M. Nembhard and A. L. Tucker
Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have...
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Keywords:
Experience and Expertise;
Customer Focus and Relationships;
Learning;
Health Care and Treatment;
Service Delivery;
Performance Improvement;
Quality;
Groups and Teams;
Cooperation;
Health Industry
Nembhard, I. M., and A. L. Tucker. "Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units." Organization Science 22, no. 4 (July–August 2011): 907–922.
- September 2023
- Article
The Dynamics of Team Learning: Harmony and Rhythm in Teamwork Arrangements for Innovation
By: Jean-François Harvey, Johnathan R. Cromwell, Kevin J. Johnson and Amy C. Edmondson
Innovation teams must navigate inherent tensions between different learning activities to produce high levels of performance. Yet, we know little about how teams combine these activities—notably reflexive, experimental, vicarious, and contextual learning—most...
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Keywords:
Groups and Teams;
Learning;
Performance Effectiveness;
Collaborative Innovation and Invention
Harvey, Jean-François, Johnathan R. Cromwell, Kevin J. Johnson, and Amy C. Edmondson. "The Dynamics of Team Learning: Harmony and Rhythm in Teamwork Arrangements for Innovation." Administrative Science Quarterly 68, no. 3 (September 2023): 601–647.
- April 2008
- Teaching Note
Campbell and Bailyn's Boston Office: Managing The Reorganization (Brief Case)
Teaching Note for (2182)
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- 2022
- Chapter
When Fifth Columns Fall: Religious Groups and Loyalty-Signaling in Erdoğan's Turkey
By: Kristin Fabbe and Efe Murat Balıkçıoğlu
This chapter investigates the role that fifth-column claims play in authoritarian politics. Specifically, it examines how fifth-column claims against the Gülen Movement have transformed the relationship between the Turkish state and both official (state-sanctioned)...
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Keywords:
Fifth Columns;
Gülen Movement;
Political Islam;
Government and Politics;
Religion;
Turkey
Fabbe, Kristin, and Efe Murat Balıkçıoğlu. "When Fifth Columns Fall: Religious Groups and Loyalty-Signaling in Erdoğan's Turkey." Chap. 10 in Enemies Within: The Global Politics of Fifth Columns, edited by Harris Mylonas and Scott Radnitz, 248–270. New York: Oxford University Press, 2022.
- 20 Nov 2014
- Working Paper Summaries
Entrepreneurship and Business Groups: An Evolutionary Perspective on the Growth of the Koç Group in Turkey
Keywords:
by Asli M. Coplan & Geoffrey Jones
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
ability to celebrate their differences and learn from people whose life experiences differ from yours. This dynamic gives you the capacity for sharing yourself in intimate ways and for being more open with others. Your True North View Details
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by Bill George
- May 2014
- Article
Group Membership Alters the Threshold for Mind Perception: The Role of Social Identity, Collective Identification, and Intergroup Threat
By: Leor M. Hackel, Christine E. Looser and Jay J. Van Bavel
Human faces are used as cues to the presence of social agents, and the ability to detect minds and mental states in others occupies a central role in social interaction. In the current research, we present evidence that the human propensity for mind perception is bound...
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Hackel, Leor M., Christine E. Looser, and Jay J. Van Bavel. "Group Membership Alters the Threshold for Mind Perception: The Role of Social Identity, Collective Identification, and Intergroup Threat." Journal of Experimental Social Psychology 52 (May 2014): 15–23.
- January 2021 (Revised March 2022)
- Case
Into the Raging Sea: Final Voyage of the SS El Faro
By: Joseph B. Fuller and Mel Martin
Captain Michael Davidson of the container ship SS El Faro was determined to make his planned shipping trip on time—but a hurricane was approaching his intended path. To succeed, Davidson and his fellow officers must plot a course to avoid the storm in the face of...
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Keywords:
Power Dynamics;
Management;
Leadership Style;
Crisis Management;
Failure;
Groups and Teams;
Rank and Position;
Decision Choices and Conditions;
Shipping Industry;
United States
Fuller, Joseph B., and Mel Martin. "Into the Raging Sea: Final Voyage of the SS El Faro." Harvard Business School Case 321-014, January 2021. (Revised March 2022.)
- November 2016 (Revised December 2017)
- Case
Blake Sports Apparel and Switch Activewear: Bringing the Executive Team Together
By: Boris Groysberg and Katherine Connolly Baden
Cameron (Cam) Barker, founder and CEO of Blake Sports Apparel and Switch Activewear, manufacturers and distributers of sports apparel and accessories, was facing a challenge with his executive team. Their inability to work together on seemingly simple issues was a...
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Keywords:
Team Dynamics;
Team Management;
Team Effectiveness;
Team Performance;
Executive Leadership;
Groups and Teams;
Leadership;
Performance Effectiveness;
Apparel and Accessories Industry;
United Kingdom
Groysberg, Boris, and Katherine Connolly Baden. "Blake Sports Apparel and Switch Activewear: Bringing the Executive Team Together." Harvard Business School Case 417-048, November 2016. (Revised December 2017.)
- June 2017
- Article
When Novel Rituals Lead to Intergroup Bias: Evidence from Economic Games and Neurophysiology
By: Nicholas M. Hobson, Francesca Gino, Michael I. Norton and Michael Inzlicht
Long-established rituals in pre-existing cultural groups have been linked to the cultural evolution of large-scale group cooperation. Here we test the prediction that novel rituals—arbitrary hand and body gestures enacted in a stereotypical and repeated fashion—can...
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Keywords:
Ritual;
Intergroup Dynamics;
Intergroup Bias;
Neural Reward Processing;
Open Data;
Open Materials;
Preregistered;
Groups and Teams;
Behavior;
Prejudice and Bias;
Cooperation
Hobson, Nicholas M., Francesca Gino, Michael I. Norton, and Michael Inzlicht. "When Novel Rituals Lead to Intergroup Bias: Evidence from Economic Games and Neurophysiology." Psychological Science 28, no. 6 (June 2017): 733–750.
- September 2022
- Case
Blake Sports: Evolution of the CEO and the Executive Team
By: Boris Groysberg and Katherine Connolly Baden
Cameron (Cam) Barker, CEO and Founder of Blake Sports Apparel, sat in his office at his company’s headquarters in Birmingham, England, feeling stunned and disappointed. Only a few minutes prior, he had wrapped up a meeting with CFO James Ryan, a highly-respected star...
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Keywords:
Leadership And Managing People;
Leadership Skills;
Team Dynamics;
Team Effectiveness;
Team Leadership;
Team Management;
Leadership Style;
Leadership;
Management;
Management Skills;
Management Style;
Talent and Talent Management;
Groups and Teams;
United Kingdom
Groysberg, Boris, and Katherine Connolly Baden. "Blake Sports: Evolution of the CEO and the Executive Team." Harvard Business School Case 423-038, September 2022.
- Research Summary
Overview
The focus of my research is on the systems of social innovation. How small groups of individuals come up with new products and services targeting important problems; how they finance these initial efforts, and convert prototypes into viable organizational strategies;...
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Keywords:
(General) Management;
Social Business;
Non-profit Management;
Entrepreneur;
Entrepreneurial Ecosystems;
Entrepreneurial Finance;
System Dynamics;
Non-profit;
Evaluation;
Impact Investing;
Venture Philanthropy;
Social Enterprise Initiative;
Advanced Leadership Initiative;
Investment;
Innovation and Invention;
Organizations;
Social Enterprise;
Civil Society or Community;
System;
Financial Services Industry;
Green Technology Industry;
Health Industry;
Energy Industry;
Food and Beverage Industry;
Public Administration Industry;
Service Industry
- October 2001
- Background Note
A Note on Team Process
By: Linda A. Hill and Maria Farkas
When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often...
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Keywords:
Competency and Skills;
Decision Making;
Management;
Business Processes;
Performance Effectiveness;
Performance Efficiency;
Groups and Teams;
Conflict and Resolution
Hill, Linda A., and Maria Farkas. "A Note on Team Process." Harvard Business School Background Note 402-032, October 2001.
- August 1976 (Revised December 1986)
- Background Note
Note on Process Observation
By: John J. Gabarro
Explains some of the dynamics of what actually happens in an effective or ineffective group. Also mentioned are a number of interventions which can be taken on by any group member to help change an ineffective group to one which operates more effectively.
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Keywords:
Management Practices and Processes
Gabarro, John J. "Note on Process Observation." Harvard Business School Background Note 477-029, August 1976. (Revised December 1986.)
- 2001
- Article
From Guilford to Creative Synergy: Opening the Black Box of Team Level Creativity
By: T. R. Kurtzberg and T. M. Amabile
Previous research, from Guilford's founding tradition to more modern research on individual creativity and general group processes, falls short of adequately describing team-level creativity. Alhough researchers have addressed brainstorming in groups with mixed...
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Kurtzberg, T. R., and T. M. Amabile. "From Guilford to Creative Synergy: Opening the Black Box of Team Level Creativity." Special Issue on Commemorating Guilford's 1950 Presidential Address Creativity Research Journal 13, nos. 3/4 (2001).
- 10 Jan 2020
- Blog Post
Know Your Audience - Recruiting HBS Students for Retail
makes them important partners for retail companies seeking to attract and retain talent. What Students Want HBS student interest in retail has remained steady over the past five years with approximately 3% of the class joining the industry full time after graduation....
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Keywords:
Consumer Products / Retail
- 06 May 2021
- News
"Hybrid" Return-to-Office Models Could Create Subcaste of Workers
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
dynamics include the founding team in an entrepreneurial venture, a research group comprising physicians and scientists, a financial services team evaluating a possible deal, a governing board for a...
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by Sarah Jane Gilbert