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- All HBS Web (191)
- Faculty Publications (40)
- 17 Feb 2010
- First Look
First Look: Feb. 17
on consumers knowing that firms know this. This creates a distinction between strategies of targeting and personalization. Third, the effectiveness of targeting in equilibrium may (far) exceed the information contained directly in the...
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Martha Lagace
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
Mathieson recalls getting laid off from a job in print production. The news surprised her because she had performed a singular role, vital to operations. Three days later, she received a call from an HR manager. It seemed that the company...
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- 01 Mar 2006
- News
Back to School
strategies to revamp HR, such as renaming and reorganizing departments to emphasize the importance of customer service; institutionalizing programs that came from the campaign; creating coalitions across internal departments; and reaching...
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- 12 May 2022
- News
Onboarding
but you have to know enough to know how the strategy has to work. HR is also important to the upper levels to make sure the talent is there and the right kind of talent for the organizations. Best of all in...
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- 23 Dec 2008
- First Look
First Look: December 23, 2008
welfare. Yet, our understanding of this decision is limited. Using an instrumental variables strategy and dataset new to this literature, we provide the first precise, causal estimates of the effects of education on financial market...
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Martha Lagace
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
people who are thinking about it. But the HR director is a very experienced and quite strategic thinker and he's an adviser to the CEO on strategy as well as the CFO and others. SS: How does a small business...
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by Sean Silverthorne
- 24 Jan 2012
- First Look
First Look: Jan. 24
case to explore comprehensively how ambidextrous leadership works in practice, as well as business and HR leaders' active role in developing and promoting ambidextrous leadership. Cases & Course MaterialsHUGE and Digital View Details
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Sean Silverthorne
- 19 Dec 2016
- Research & Ideas
The 10 Most Popular Stories of 2016
corporate HR function. Becoming a Cognitive Referent: Market Creation and Cultural Strategy Rory McDonald describes the making of a "cognitive referent," which is a firm that customers, the media,...
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by Carmen Nobel
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
Buried in the middle layers of many organizations resides a strata of highly skilled experts, from HR managers to risk evaluators, whose collective wisdom and experience could prove invaluable in informing strategic decisions at the...
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- Web
Research - Managing the Future of Work
Hjortshoej In February 2020, Nick Dalton, executive vice president HR business transformation at Unilever, reflected on the changing nature of work marked by rapid advances in artificial intelligence, machine learning, and automation....
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- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
independent work processes in either organization. As the head of HR at one organization says, "You can't know beforehand where the points of integration will lie, you just have to let it emerge itself. Set up a structure and let the...
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by Clark Gilbert & Joseph L. Bower
- 12 Nov 2019
- News
Seismic Shift
times are good, the numbers increase, a diversity officer may be appointed, and HR institutes sensitivity training. Denmark West (MBA 1998), an advisor, investor, and founding partner of Connectivity Ventures, points to the early 2000s as...
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Maureen Harmon
- Web
How Alumni Can Recruit When They Aren’t Recruiters - Recruiting
Insights & Advice 01 Feb 2023 How Alumni Can Recruit When They Aren’t Recruiters Jess Hopper Author HBS Team tag All Industries All Locations Recruiting Advice Recruiting Strategies If you’re a Harvard Business School alumnus, you’ve...
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- 26 May 2015
- First Look
First Look: May 26
Publications March 2015 AFP Exchange Well Said: Why Articulating Your Strategy Can Set You Apart. By: Cespedes, Frank V. Abstract—Senior finance managers now operate in an altered c-suite landscape. The executives reporting to the CEO...
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Sean Silverthorne
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
company's strategy but with intimate knowledge of how to get things done inside the organization? Bower's analysis of the leadership and performance of S&P 500 companies in the U.S. leads him to conclude that "insiders perform...
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Re: James L. Heskett
- 01 Dec 2009
- News
Alumni Books
development opportunities, or proper rewards. Expanding on their previous books, The HR Scorecard and The Workforce Scorecard, the authors recommend that workforces be managed like portfolios, with more investments in the jobs that create...
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- 01 Sep 2014
- News
Afghanistan’s Hope and Light
and I feel a responsibility to offer support and an example to other women working at the company as well.” “In a country like Afghanistan, to have a female HR director hiring and firing anyone—especially a man—is revolutionary,” says...
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Julia Hanna
- 13 Jun 2017
- News
Finding Common Ground
and his partners created SharedXpertise Media and took over Corporate Responsibility Magazine, a publication modeled on CFO and Workforce magazines. “We were betting there would be a corporate responsibility officer who would have a similar budget to a head of View Details
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Ralph Ranalli
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
the Jack Welch-style of firing the so-called bottom 10 percent every year." Recruit developed this strategy in the wake of crisis. In the 1980s, Recruit Holdings’ CEO sold shares of a subsidy before it went public. The resulting scandal...
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by Sandra J. Sucher and Shalene Gupta
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
offered Ovia Health a multi-million-dollar contract, but Wallace wondered whether Ovia Health could create a better family benefits solution by turning down the contract and selling directly to employers’ HR departments. Participants will...
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Dina Gerdeman