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All HBS Web
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- Faculty Publications (3,575)
- August 1995 (Revised September 1995)
- Background Note
Designing and Managing the Information Age IT Architecture
The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a...
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Applegate, Lynda M. "Designing and Managing the Information Age IT Architecture." Harvard Business School Background Note 196-005, August 1995. (Revised September 1995.)
- August 1995 (Revised November 2000)
- Background Note
Designing and Managing the Information Age Organization
Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the...
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Applegate, Lynda M. "Designing and Managing the Information Age Organization." Harvard Business School Background Note 196-003, August 1995. (Revised November 2000.)
- August 1995 (Revised September 1995)
- Background Note
Managing in an Information Age: Organizational Challenges and Opportunities
Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the...
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Applegate, Lynda M. "Managing in an Information Age: Organizational Challenges and Opportunities." Harvard Business School Background Note 196-002, August 1995. (Revised September 1995.)
- August 1995 (Revised August 1995)
- Background Note
Managing Information Technology in the 1990s: Information Management
By: Lynda M. Applegate and Geoffrey Bock
Provides an overview of information management technology, including hierarchical, relational, and object-oriented databases, document management systems, and hypertext.
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Applegate, Lynda M., and Geoffrey Bock. "Managing Information Technology in the 1990s: Information Management." Harvard Business School Background Note 196-036, August 1995. (Revised August 1995.)
- August 1995
- Background Note
Managing in an Information Age: IT Challenges and Opportunities
The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a...
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Keywords:
Information Technology;
Information Management;
Restructuring;
Technological Innovation;
Corporate Strategy;
Organizational Design;
Organizational Change and Adaptation;
Information Technology Industry
Applegate, Lynda M. "Managing in an Information Age: IT Challenges and Opportunities." Harvard Business School Background Note 196-004, August 1995.
- August 1995 (Revised August 1995)
- Case
CIGNA Property and Casualty Reengineering (A)
By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the...
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Keywords:
Transformation;
Cost vs Benefits;
Design;
Growth and Development;
Analytics and Data Science;
Growth and Development Strategy;
Balanced Scorecard;
Financial Crisis;
Crisis Management;
Projects;
Information Technology;
Insurance Industry
Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (A)." Harvard Business School Case 196-059, August 1995. (Revised August 1995.)
- August 1995
- Article
Can Computer Personalities Be Human Personalities?
By: C. I. Nass, Y. Moon, B. J. Fogg, B. Reeves and D. C. Dryer
Nass, C. I., Y. Moon, B. J. Fogg, B. Reeves, and D. C. Dryer. "Can Computer Personalities Be Human Personalities?" International Journal of Human-Computer Studies 43, no. 2 (August 1995): 223–239.
- July 1995 (Revised September 1995)
- Background Note
Managing Information Technology in the 1990s: Technology Overview
By: Lynda M. Applegate and Geoffrey Bock
Provides students with a basic understanding of the technology and technical terminology for computer hardware and software.
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Applegate, Lynda M., and Geoffrey Bock. "Managing Information Technology in the 1990s: Technology Overview." Harvard Business School Background Note 196-007, July 1995. (Revised September 1995.)
- July 1995 (Revised October 1995)
- Background Note
Electronic Commerce: Trends and Opportunities
By: Lynda M. Applegate and Janis Lee Gogan
In a 1966 Harvard Business Review article, Felix Kaufman implored general managers to think beyond their own organizational boundaries to the possibilities of interorganizational systems (IOS)--networked computers that enable companies to share information and...
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Applegate, Lynda M., and Janis Lee Gogan. "Electronic Commerce: Trends and Opportunities." Harvard Business School Background Note 196-006, July 1995. (Revised October 1995.)
- July 1995 (Revised September 1995)
- Background Note
Technology for Teams
By: Lynda M. Applegate and Geoffrey Bock
The importance of groups in organizations has long been recognized but, until recently, groups were always "tacked onto" organizations that were designed around individuals. It was not just the logic of classical organizational theory that perpetuated this focus on the...
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Applegate, Lynda M., and Geoffrey Bock. "Technology for Teams." Harvard Business School Background Note 196-008, July 1995. (Revised September 1995.)
- June 1995 (Revised August 1995)
- Background Note
Managing IT in the 1990s: Communications Technology
By: Lynda M. Applegate and Geoffrey Bock
Provides an overview of the basic technologies that comprise the communications infrastructure of a firm. Network architecture, wide area networks, local area networks, communication media, network protocols, and basic principles of data transmission over networks are...
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Applegate, Lynda M., and Geoffrey Bock. "Managing IT in the 1990s: Communications Technology." Harvard Business School Background Note 195-270, June 1995. (Revised August 1995.)
- June 1995 (Revised June 1996)
- Case
Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (A)
By: Joseph L. Badaracco Jr. and Jerry Useem
Keywords:
Internet and the Web;
Information Infrastructure;
Ethics;
Semiconductor Industry;
Computer Industry
Badaracco, Joseph L., Jr., and Jerry Useem. "Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (A)." Harvard Business School Case 395-246, June 1995. (Revised June 1996.)
- June 1995 (Revised June 1996)
- Case
Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (B)
By: Joseph L. Badaracco Jr. and Jerry Useem
Keywords:
Internet and the Web;
Information Infrastructure;
Ethics;
Semiconductor Industry;
Computer Industry
Badaracco, Joseph L., Jr., and Jerry Useem. "Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (B)." Harvard Business School Case 395-247, June 1995. (Revised June 1996.)
- June 1995
- Case
Northern Telecom and Netas (A): Turkey's Telecommunications Team
By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko
The Turkish general manager of a successful telecommunications equipment-manufacturing joint venture between the Canadian company Northern Telecom and local partners in Turkey reviews the solutions to a crisis in 1989 and wonders whether the company will be able to...
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Keywords:
Joint Ventures;
Mobile and Wireless Technology;
Crisis Management;
Problems and Challenges;
Change Management;
Developing Countries and Economies;
Political Elections;
Telecommunications Industry;
Manufacturing Industry;
Turkey;
Canada
Kanter, Rosabeth M., Kalman D. Applbaum, and Pamela A. Yatsko. "Northern Telecom and Netas (A): Turkey's Telecommunications Team." Harvard Business School Case 395-087, June 1995.
- June 1995
- Case
Northern Telecom and Netas (B): Transferring Technology to Central Asia
By: Rosabeth M. Kanter, Kalman D. Applbaum and Pamela A. Yatsko
In the early 1990s, the Turkish telecommunications firm, Netas, established joint ventures in Azerbaijan and Kazakhstan as miniature replications of Netas's own experience on the receiving end of technology transfer with Netas's 51% owner, Northern Telecom. This case...
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Keywords:
Joint Ventures;
Mobile and Wireless Technology;
Change Management;
Transition;
Developing Countries and Economies;
Organizational Change and Adaptation;
Learning;
Technology Adoption;
Telecommunications Industry;
Turkey;
Kazakhstan;
Azerbaijan
Kanter, Rosabeth M., Kalman D. Applbaum, and Pamela A. Yatsko. "Northern Telecom and Netas (B): Transferring Technology to Central Asia." Harvard Business School Case 395-088, June 1995.
- June 1995
- Case
Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other
By: Rosabeth M. Kanter and Pamela A. Yatsko
In its second year of operation, the joint venture between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China to manufacture telecommunications equipment in China has hit a crisis. The Chinese partner has asked Northern Telecom to replace its...
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Keywords:
Mobile and Wireless Technology;
Joint Ventures;
Change Management;
Organizational Culture;
Crisis Management;
Financial Crisis;
Job Cuts and Outsourcing;
Leadership;
Telecommunications Industry;
Manufacturing Industry;
Canada;
China
Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other." Harvard Business School Case 395-081, June 1995.
- June 1995
- Case
Northern Telecom and Tong Guang Electronics (B): Building Success
By: Rosabeth M. Kanter and Pamela A. Yatsko
This case continues the story of the joint venture in China between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China. It shows how North Americans learned to operate in a very different cultural environment in China and provides an opportunity to...
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Keywords:
Mobile and Wireless Technology;
Joint Ventures;
Change Management;
Organizational Culture;
Leadership;
Cross-Cultural and Cross-Border Issues;
Culture;
Telecommunications Industry;
Manufacturing Industry;
Canada;
China
Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (B): Building Success." Harvard Business School Case 395-083, June 1995.
- June 1995
- Teaching Note
Intel Corporation - Leveraging Capabilities for Strategic Renewal TN
By: Christopher A. Bartlett and Ashish Nanda
Teaching Note for (9-394-141).
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Keywords:
Information Technology Industry
- June 1995
- Teaching Note
Prodigy Services Companies Series TN
By: Lynn S. Paine
Teaching Note for (9-393-126), (9-395-129), (9-393-127), and (9-393-128).
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Keywords:
Information Technology Industry
- June 1995
- Supplement
Frito-Lay, Decision Support System Software: Macintosh Network Version
Applegate, Lynda M. "Frito-Lay, Decision Support System Software: Macintosh Network Version." Harvard Business School Spreadsheet Supplement 195-726, June 1995.