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- Faculty Publications (1,965)
Show Results For
-
All HBS Web
(6,317)
- People (5)
- News (1,860)
- Research (3,564)
- Events (19)
- Multimedia (108)
- Faculty Publications (1,965)
- 2019
- Working Paper
Industrial Change, the Boundary of the Firm, and Racial Employment Segregation
By: John-Paul Ferguson and Rembrand Koning
Racial employment segregation between large workplaces in America has grown over the last generation. We know little about how changes in patterns of employment by economic sector have contributed to this growth, though. While there are many stylized narratives about...
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Keywords:
Workplace Segregation;
Firm Boundaries;
Organizations;
Employees;
Segmentation;
Race;
Change;
United States
Ferguson, John-Paul, and Rembrand Koning. "Industrial Change, the Boundary of the Firm, and Racial Employment Segregation." Harvard Business School Working Paper, No. 20-069, December 2019.
- 24 Mar 2022
- Research & Ideas
Rituals at Work: Teams That Play Together Stay Together
Love them or hate them, team-building rituals can fortify bonds among coworkers and create the shared sense that work is more meaningful, which may be especially critical now as managers look to reconnect colleagues re-adjusting to work life after two years View Details
Keywords:
by Kristen Senz
- September 2020
- Case
&pizza: Leading an ‘Employee-First’ Company During a Period of Societal Challenges
By: Francesca Gino and Jeffrey Huizinga
&Pizza is a pizza chain that in the spring of 2020 finds its business completely up-ended by the COVID-19 crisis and shut-down. Many companies in the restaurant and hospitality sector responded to the crisis by shutting down their operations and laying off employees....
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Keywords:
Agility;
Crisis;
Culture;
Values;
COVID-19 Pandemic;
Crisis Management;
Leadership;
Organizational Culture;
Values and Beliefs;
Employee Relationship Management
Gino, Francesca, and Jeffrey Huizinga. "&pizza: Leading an ‘Employee-First’ Company During a Period of Societal Challenges." Harvard Business School Case 921-017, September 2020.
- 03 Jun 2002
- What Do You Think?
Are We Entering an Era of European Management Leadership?
Fourth, rely more heavily on operational improvements and the contributions of employees rather than mergers and acquisitions to build value. This philosophy seems to be gaining some credence in the U.S. as...
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by James Heskett
- June 2019
- Case
Athena Bancorp
By: Leonard A. Schlesinger and Sarah Abbott
Athena Bancorp was founded in 2016 by Beth Daniels, a banking professional with 15 years of experience in the industry. Daniels took advantage of what she perceived as a gap in the market caused by recent industry consolidation, a decreasing industry focus on branch...
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Keywords:
Banks and Banking;
Entrepreneurship;
Growth and Development Strategy;
Organizational Culture;
Human Resources;
Strategy;
Service Delivery;
Banking Industry
Schlesinger, Leonard A., and Sarah Abbott. "Athena Bancorp." Harvard Business School Brief Case 919-517, June 2019.
- 09 May 2023
- Research & Ideas
Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture
half of new engineering hires the option to work at home at least one day a week. GM ads offered less than half that, while fewer than one-sixth of Ford’s listings had a remote...
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by Rachel Layne
- August 2012
- Article
Dynamically Integrating Knowledge in Teams: A Resource-based View of Team Performance
By: H. K. Gardner, F. Gino and B. Staats
In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout the course of projects in order to perform effectively. Yet, many teams fail to do so. Drawing on the resource-based view of the firm, we examine how...
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Keywords:
Groups and Teams;
Projects;
Performance Effectiveness;
Knowledge Sharing;
Employees;
Theory;
Framework;
Management Practices and Processes;
Research
Gardner, H. K., F. Gino, and B. Staats. "Dynamically Integrating Knowledge in Teams: A Resource-based View of Team Performance." Academy of Management Journal 55, no. 4 (August 2012): 998–1022.
- May 28, 2018
- Article
How Companies Can Identify Racial and Gender Bias in Their Customer Service
By: Alexandra C. Feldberg and Tami Kim
Research shows that minority customers — blacks and Asians — regularly receive worse customer service than whites in ways that are not immediately obvious to onlookers (or even managers). These results prompt a couple of questions for executives and managers. One, does...
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Keywords:
Internal Audit;
Customers;
Service Delivery;
Prejudice and Bias;
Race;
Gender;
Organizational Change and Adaptation
Feldberg, Alexandra C., and Tami Kim. "How Companies Can Identify Racial and Gender Bias in Their Customer Service." Harvard Business Review (website) (May 28, 2018).
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
cumulative loss of $12.7 million.21 While the radial investment served the interests of long-standing customers, it could hardly be expected to earn an acceptable return. The investment in radials also...
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- 2020
- Working Paper
Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance
By: Prithwiraj Choudhury and Ohchan Kwon
Using a natural experiment and field interviews, this paper studies how social attachment to place imposes psychic costs on workers who experience geographic mobility. This is especially salient when workers are assigned to locations far from their hometown, which may...
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Keywords:
Distance From Hometown;
Social Attachment To Place;
Psychic Costs;
Worker Performance;
Natural Experiment;
Geographic Location;
Familiarity;
Employees;
Performance;
India
Choudhury, Prithwiraj, and Ohchan Kwon. "Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance." Harvard Business School Working Paper, No. 19-010, August 2018. (Revised January 2020.)
- 20 Oct 2020
- Blog Post
Changing the Face of Entrepreneurship and Venture Capital at Harlem Capital
Gabby Cazeau and Kelly Kopchik Goldstein, now Senior Associates at the firm. With this rich pipeline of candidates, Harlem Capital engages with more talent than they can hire for full-time roles at their...
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- 2010
- Article
Estimating the Attributable Cost of Physician Burnout in the United States
By: Shasha Han, Tait D. Shanafelt, Christine A. Sinsky, Karim M. Awad, Liselotte N. Dyrbye, Lynne C. Fiscus, Mickey Trockel and Joel Goh
Background: Although physician burnout is associated with negative clinical and organizational outcomes, its economic costs are poorly understood. As a result, leaders in health care cannot properly assess the financial benefits of initiatives to remediate...
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Keywords:
Physicians;
Burnout;
Health;
Health Care and Treatment;
Employees;
Cost;
Programs;
Policy;
Health Industry
Han, Shasha, Tait D. Shanafelt, Christine A. Sinsky, Karim M. Awad, Liselotte N. Dyrbye, Lynne C. Fiscus, Mickey Trockel, and Joel Goh. "Estimating the Attributable Cost of Physician Burnout in the United States." Annals of Internal Medicine 170, no. 11 (June 4, 2019): 784–790.
- 01 Feb 1997
- News
Shaping the Future of Business: Entrepreneurial Evolution at HBS
the nation's best-managed "smaller" companies, with James himself earning plaudits as an exceptional CEO. The secret of his success? "Perseverance, hard work, and hiring good people," says James, "and...
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- Research Summary
Dissertation: Is the Ideal Worker Still Real? Sources and Consequences of Men's Professional Identities
My dissertation examines the implications of men's changing lives for their work identities and for gender inequality in organizations. Current theories of workplace gender inequality hinge upon the widely-shared cultural image of an "ideal worker,"... View Details
- 2023
- White Paper
Managing Workforce Risk in an Era of Unpredictability and Disruption
By: Joseph B. Fuller, Michael Griffiths, Reem Janho, Michael Stephan, Carey Oven, Keri Calagna, George Fackler, Robin Jones, Sue Cantrell and Zac Shaw
Fuller, Joseph B., Michael Griffiths, Reem Janho, Michael Stephan, Carey Oven, Keri Calagna, George Fackler, Robin Jones, Sue Cantrell, and Zac Shaw. "Managing Workforce Risk in an Era of Unpredictability and Disruption." White Paper, February 2023.
- 19 Jul 2013
- Working Paper Summaries
Helping You Help Me: The Role of Diagnostic (In)Congruence in the Helping Process within Organizations
- 05 Jan 2017
- Blog Post
Simple Ways to Take Gender Bias Out of Your Jobs
out of all steps of the employee recruitment process—including writing a job description, evaluating applications, and interviewing applicants. Bohnet notes that there are also...
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Keywords:
All Industries
- 1 Aug 2010
- Conference Presentation
Firm Performance, Top Management and Minority Hiring: African‐American Coaches in the NFL, 1970‐2007
By: Andrew Hill and David Thomas
Studies of minority hiring have found that low-status firms are more likely to hire minority candidates. However, most work has examined hiring for entry and mid-level positions, not senior management, which differs in the level of 1) uncertainty regarding the optimal...
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- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
numbers, they found that once computer testing was introduced at a company, workers ended up staying on the job for an average of 15 percent longer. The result indicates mechanical testing can be helpful in View Details
- 18 Aug 2017
- Op-Ed
Op-Ed: Courageous Leader Triggers a Moral Revolt of CEOs Against Trump
Nothing like this has happened in 50 years. Forty-three CEOs of major American corporations revolted against President Trump this week, which led to the shutdown of two presidential advisory councils. In so...
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Keywords:
by Bill George