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Show Results For
-
All HBS Web
(6,321)
- People (5)
- News (1,877)
- Research (3,571)
- Events (19)
- Multimedia (108)
- Faculty Publications (1,967)
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
unemployment. Luca believes that given the high amount of churn in the restaurant industry, it’s quite possible that employees who are left jobless from one restaurant that shuts down often find work at...
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- 03 Feb 2014
- Research & Ideas
The Tricky Business of Managing Web Advertising Affiliates
approach is more effective at keeping rogue affiliates out of a program. That's because the internal employee who selects and manages affiliates, and is paid a base salary, has different motivations than an...
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- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
America's Innovation & Development Team quickly realized that it would be very difficult to conduct a diverse array of experiments within the confines of a traditionally designed bank branch. Experiments...
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- December 2004 (Revised April 2006)
- Case
Managing Diversity at Cityside Financial Services
By: Robin J. Ely and Ingrid Vargas
Cityside Financial Services, a disguised consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white clientele. To match the gender and racial makeup of its staff to that of its customers, Cityside's sales division...
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Keywords:
Selection and Staffing;
Situation or Environment;
Race;
Employees;
Gender;
Customer Satisfaction;
Diversity;
Cross-Cultural and Cross-Border Issues;
Banks and Banking;
Banking Industry
Ely, Robin J., and Ingrid Vargas. "Managing Diversity at Cityside Financial Services." Harvard Business School Case 405-047, December 2004. (Revised April 2006.)
- 12 PM – 1 PM EDT, 10 May 2023
- Webinars: Career
How to Recession-Proof Your Career
LinkedIn's former head of Education Marketing joins CPD to share expert knowledge on surviving an economic downturn, including information on how recruiters hire in the midst of a recession, ensuring your LinkedIn profile is ready for a change in the market, and how to...
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- May 1998 (Revised February 1999)
- Case
Diamond in the Rough (A)
By: Thomas J. DeLong and Catherine M. Conneely
Diamond Technology Partners, a consulting firm based in Chicago, was founded in 1994 by Mel Bergstein and Chris Moffitt, with investment from founding partners and Safeguard Scientifics. In April 1996, just after fiscal year-end, the two largest clients withdrew from...
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Keywords:
Information Technology;
Entrepreneurship;
Going Public;
Crisis Management;
Finance;
Consulting Industry;
Chicago
DeLong, Thomas J., and Catherine M. Conneely. "Diamond in the Rough (A)." Harvard Business School Case 898-115, May 1998. (Revised February 1999.)
- 05 Nov 2010
- Research & Ideas
The Work-Around Culture: Unintended Consequences of Organizational Heroes
"Work-around cultures" are pervasive in health care. Employees tend to work around obstacles, often feeling like a hero in the process, without solving the underlying problems. The reasons for these cultures are manifold, but...
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- Web
Future Positive - Managing the Future of Work
Research Research Future Positive: How Companies Can Tap Into Employee Optimism to Navigate Tomorrow’s Workplace By: By: Joseph B. FullerJoseph B. Fuller, , Judith WallensteinJudith Wallenstein, , Manjari RamanManjari Raman & & Alice de...
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- May 2017
- Teaching Note
Building a Developmental Culture: The Birth of Deloitte University
By: Boris Groysberg and Sarah L. Abbott
This Teaching Note is a companion piece to the case, “Building a Developmental Culture: The Birth of Deloitte University,” HBS No. 411-059.
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- February 2015
- Other Article
Evaluating the Impact of the Baby-Friendly Hospital Initiative on Breast-feeding Rates: A Multi-state Analysis
By: Summer Sherburne Hawkins, Ariel Dora Stern, Christopher F. Baum and Matthew W. Gillman
Objectives: Despite the passage of state laws promoting breast feeding, a formal evaluation has not yet been conducted to test whether and/or what type of laws may increase breast feeding. The enactment of breastfeeding laws in different states in the USA creates a...
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Hawkins, Summer Sherburne, Ariel Dora Stern, Christopher F. Baum, and Matthew W. Gillman. "Evaluating the Impact of the Baby-Friendly Hospital Initiative on Breast-feeding Rates: A Multi-state Analysis." Public Health Nutrition 18, no. 2 (February 2015): 189–197. (Selected as Nutrition Society Paper of the Month, July 2014.)
- Web
Harvard and the Legacy of Slavery | About
Employee Assistance Program (877.327.4278), with counselors available 24/7. The committee worked for many months and we are especially grateful to our own Professor Nancy Koehn for her service on it. While the report is the culmination...
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- 19 Aug 2015
- Research & Ideas
Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission
help families save money for college. That experience convinced me of the power of for-profit, mission-driven companies as a force for change. Because they are for-profit, they can attract amazing talent and...
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- 27 Dec 2015
- Research & Ideas
The Most Popular Stories and Research Papers of 2015
behavior, according to by Francesca Gino and colleagues. The good news: businesses can do something about it. Need to Solve a Problem? Take a Break From Collaborating (34,516) Organizations spend a lot of money enabling View Details
- 14 Jul 2020
- Blog Post
Creating Inclusive Recruiting Events in a Time of Innovation
With travel restrictions and physical distancing recommendations in place, organizations planning to hire full-time employees or interns in the coming year are reviewing their recruiting processes and...
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Keywords:
All Industries
- June 2002
- Article
Control Implications of Worker Identification with Firm Sales Success
By: M. G. Alles and S. Datar
Alles, M. G., and S. Datar. "Control Implications of Worker Identification with Firm Sales Success." Management Accounting Research 13, no. 2 (June 2002): 173–190.
- 02 Jan 2024
- Research & Ideas
10 Trends to Watch in 2024
The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to...
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Keywords:
by Rachel Layne
- 29 Dec 2019
- Research & Ideas
Read Our Most Popular Research Stories of 2019
Our most popular stories are those that help readers become better managers and outstanding leaders. Here are our most-read stories and faculty research papers in 2019. Tell us in the comment section below what you thought were the most interesting business trends...
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Keywords:
by Sean Silverthorne
- 02 Feb 2004
- What Do You Think?
Leadership: A Matter of Sustaining or Eliminating Groupthink?
who are able to speak out. Lynn Offerman, writing in the HBR, suggests to the CEO that "one simple test of whether you're getting the feedback you need is to count how many employees challenge you at...
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by James Heskett
- 21 May 2018
- Blog Post
Harnessing The Power of Collaboration to Create Opportunity in Chicago
bringing together entrepreneurs and neighborhood residents to offer employment opportunities in the labor-intensive food industry. Based on the hiring patterns of Accion’s existing clients in the food space,...
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Keywords:
Nonprofit / Government
- 15 May 2013
- Research & Ideas
From McRibs to Maseratis: The Power of Scarcity Marketing
ourselves). Happy Money provides valuable information not only for pleasure-seeking consumers, but also for companies looking to increase the happiness of both employees and customers. The following excerpt...
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Keywords:
Re: Michael I. Norton