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All HBS Web
(865)
- People (3)
- News (208)
- Research (506)
- Events (1)
- Multimedia (6)
- Faculty Publications (251)
- 24 Jun 2014
- First Look
First Look: June 24
http://ukcatalogue.oup.com/product/9780198704072.do August 2013 Journal of Service Management Notes from the Search for Deep Indicators in Services By: Heskett, James L. Abstract—Much of the research in the service sector over the last...
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Sean Silverthorne
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
see a ‘pandemic’ of bankruptcy filings in the near future,” Gilson says. “The pandemic analogy is particularly apt, in that if the number of new filings is sufficiently high, the bankruptcy courts, like hospitals treating COVID-19...
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- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
used as a platform for discussing sources of value and risks associated with distressed investing. Purchase this case:https://hbsp.harvard.edu/product/219018-PDF-ENG Harvard Business School 218-039 "Capital Allocation at HCA In early 2017, HCA Holdings, an...
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Dina Gerdeman
- 01 Jun 2018
- News
In My Humble Opinion: Be Our Guest
The son of a diplomat and a veteran of the hospitality industry, Craig Smith (AMP 188, 2015) has lived in 13 countries and territories. “Home,” he says, is defined by the furniture and keepsakes that move with you from place to place....
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- 28 May 2019
- News
Cure All
my studies mapping the adoption of basic management practices across hospitals is a wide dispersion: There are some points of excellence where organizations really know what they are doing, and there is so...
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- 01 Jun 2020
- News
Prognosis
patients than any other hospital in the state—to bend without breaking under the pressure of the pandemic. Professor Robert Huckman is an economist and health care researcher who serves as unit head for Technology and Operations View Details
- 21 Feb 2012
- First Look
First Look: Feb. 21
managed. Firms in developing countries, such as Brazil, China, and India tend to be poorly managed. American retail firms and hospitals are also well managed by international standards, although American...
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Sean Silverthorne
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
highlight the pros and cons of each knowledge production model, help identify the scope of the empirical generalization of prior studies comparing the information quality of the two production models, and offer implications for organizations View Details
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Sean Silverthorne
- 17 Jul 2012
- First Look
First Look: July 17
origins of the social psychology of creativity, trace its arc, and suggest directions for its future. Demand and Capacity Management in Air Transportation Authors:Cynthia Barnhart, Douglas S. Fearing, Amedeo Odoni, and Vikrant Vaze...
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Sean Silverthorne
- 15 Mar 2011
- First Look
First Look: March 15
capital markets, standard setters, and financial analysts and how managers make accounting choices. But as accounting scholars have focused on understanding how markets and users process accounting data, they have distanced themselves...
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Sean Silverthorne
- 23 Apr 2013
- First Look
First Look: April 23
MIT Sloan Management Review Experiments in Open Innovation at Harvard Medical School By: Guinan, Eva C., Kevin J. Boudreau, and Karim R. Lakhani Abstract—Harvard Medical School seems an unlikely organization to open up its innovation...
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Sean Silverthorne
- 03 Jul 2012
- First Look
First Look: July 3
own right. This article explores what the teams research community has to gain by researching, theorizing, and understanding the many new forms of contemporary collaboration. Working PapersHow Do Risk Managers Become Influential? A...
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Sean Silverthorne
- 14 Aug 2012
- First Look
First Look: August 14
entails the risk of becoming dependent on outside owners of IP. To address this tension we propose the concept of "IP modularity." We argue that, by managing a system's modular structure in conjunction with its IP, firms can...
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Sean Silverthorne
- 03 Feb 2009
- First Look
First Look: February 3, 2009
Working Papers Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting Authors: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman Abstract Goal setting is one of the most replicated and influential paradigms in the...
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Martha Lagace
- 05 Nov 2013
- First Look
First Look: November 5
Publications August 2013 John Wiley & Sons International Strategy and Competition By: Collis, David Abstract—This book is designed for every student who will be involved in managing and advising companies that compete internationally...
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Sean Silverthorne
- 27 Sep 2011
- First Look
First Look: September 27
demonstrates that SFP always enables truth to speak to power safely, and in a majority of cases enables senior teams to transform silent barriers into strengths, realign their organization's design and strategic management process with...
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Sean Silverthorne
- 11 Dec 2017
- News
Growing from Within
Photo courtesy of Paulo Pena Photo courtesy of Paulo Pena The great majority of McDonald’s U.S. restaurants are run by external owner/operators. Paulo Pena (MBA 2004) is responsible for the rest. As vice president and managing director of...
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- 01 Sep 2010
- News
RX for Change
Hospital before joining the HBS faculty in 1997. “We knew we needed a program that ran for longer than a week that not only addresses the higher-level strategic questions but also considers the difficult blocking and tackling that makes...
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- 01 Jun 2020
- News
Check In
option where we drop the delivery next to the door so they don’t have any interaction with people. The unfortunate thing is that hospitality is all about people. We’re now, as an industry, trying to figure out how we eliminate people from...
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- 06 Mar 2012
- First Look
First Look: March 6
residential real estate and away from more productive investments. Third, the cost of professional investment management is too high, which drains talent from other industries. The financial sector could promote the health and...
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Sean Silverthorne