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All HBS Web
(59)
- News (23)
- Research (33)
- Multimedia (5)
- Faculty Publications (12)
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Faculty
Howard H. Stevenson
Howard H. Stevenson is Sarofim-Rock Baker Foundation Professor emeritus, former Senior Associate Dean, Director of Publishing, and Chair of the Harvard Business Publishing Company board. The Sarofim-Rock Chair was established in 1982 to provide a continuing base for research and teaching in the field of entrepreneurship. Professor Stevenson is its first incumbent. The program for entrepreneurial...
Howard Schultz
Not only did Schultz foresee that a large-scale coffee shop chain was a lucrative business, but he maintained Starbucks lead through a combination of customer and employee satisfaction plans. Schultz’s plan to offer part-time employees...
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Keywords:
Restaurants & Lodging
- February 2001 (Revised September 2005)
- Case
Howard Schultz and Starbucks Coffee Company
By: Nancy F. Koehn
Investigates the entrepreneur's strategic initiatives to develop a mass market for specialty coffee in the 1980s and 1990s. These initiatives included the development of premium products, rapid expansion of company-owned stores--each with attractive retail environments...
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Keywords:
Entrepreneurship;
Groups and Teams;
Brands and Branding;
Growth Management;
Employee Relationship Management;
Consumer Behavior;
Organizational Design;
Leadership Style;
Customer Relationship Management;
Competitive Advantage;
Vertical Integration;
Food and Beverage Industry
Koehn, Nancy F. "Howard Schultz and Starbucks Coffee Company." Harvard Business School Case 801-361, February 2001. (Revised September 2005.)
- 10 Aug 2012
- News
Howard Schultz Built Starbucks And Rebuilt It
- 06 Dec 2014
- News
The Genius of Starbucks and Howard Schultz
- 05 Jun 2018
- News
Howard Schultz has tremendous skills that would transfer to politics
- 18 Mar 2017
- News
An era ends for Starbucks and Howard Schultz
- 29 Jan 2019
- News
Howard Schultz Is Just Testing The Waters, Expert Says
- 09 Jan 2013
- News
Howard Schultz Wants to Know: Are You a Bystander?
- 06 Sep 2011
- News
Starbucks' Howard Schultz and how to Restore Confidence
- February 2001 (Revised September 2002)
- Teaching Note
Howard Schultz and Starbucks Coffee Company (TN)
By: Nancy F. Koehn and William Grundy
Teaching Note for (9-801-361).
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- 08 Mar 2019
- News
A Risk Starbucks Won’t Mention: Howard Schultz Could Help Trump
- January 8, 2013
- Blog Post
Howard Schultz Wants to Know: Are You a Bystander?
By: Nancy F. Koehn
Koehn, Nancy F. "Howard Schultz Wants to Know: Are You a Bystander?" Harvard Business Review Blogs (January 8, 2013). http://blogs.hbr.org/2013/01/hbr-90th-anniversary-gala/.
- June 2014
- Case
Starbucks Coffee Company: Transformation and Renewal
By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris
Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details
Keywords:
Howard Schultz;
Starbucks;
Transformation;
Turnaround;
Change;
Decision Making;
Entrepreneurship;
Growth and Development;
Leadership;
Organizations;
Problems and Challenges;
Risk and Uncertainty;
Strategy;
Value;
Consumer Products Industry;
Food and Beverage Industry;
Retail Industry;
North and Central America;
Europe;
Asia;
South America;
Middle East;
Latin America
Koehn, Nancy F., Kelly McNamara, Nora N. Khan, and Elizabeth Legris. "Starbucks Coffee Company: Transformation and Renewal." Harvard Business School Case 314-068, June 2014.
- June 2006 (Revised April 2007)
- Case
Howard Schultz: Building Starbucks Community
By: William W. George and Andrew N. McLean
In 2006, Howard Schultz reflects on his leadership at Starbucks in light of its continued growth plans. Provides information on the leadership development of the protagonist, tracing his youth and education, his early business career, his acquisition of Starbucks, and...
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Keywords:
Education;
Biography;
Leadership;
Leadership Development;
Leadership Style;
Growth and Development Strategy;
Personal Development and Career
George, William W., and Andrew N. McLean. "Howard Schultz: Building Starbucks Community." Harvard Business School Case 406-127, June 2006. (Revised April 2007.)
- 28 Jan 2019
- News
I don't think Biden and Schultz want to run against each other
- June 2014 (Revised March 2016)
- Teaching Note
Starbucks Coffee Company: Transformation and Renewal
By: Nancy F. Koehn
Keywords:
General Management;
Corporate Change And Sustainability;
Turnaround;
Howard Schultz;
Leading Change;
Starbucks;
Change;
Decision Making;
Entrepreneurship;
Ethics;
Growth and Development;
Innovation and Invention;
Leadership;
Management;
Organizations;
Risk and Uncertainty;
Strategy;
Value;
Retail Industry;
Service Industry;
North and Central America;
Asia;
Europe;
South America
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
comfort, connection, and respect for its product and the communities Starbucks serves. CEO Howard Schultz has reignited Starbucks with innovative new offerings and by refocusing workers on the company's core...
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- 10 Sep 2017
- News
The Top 10 Books to Read This Fall
- 03 Apr 2016
- News