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All HBS Web
(59)
- News (23)
- Research (33)
- Multimedia (5)
- Faculty Publications (12)
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- 01 Oct 2001
- News
Q&A: Orin Smith
A native of rural Chehalis, Washington, Orin C. Smith (MBA '67) was an EVP for Danzas, an international freight shipping company, when Starbucks CEO Howard Schultz approached him in 1990 to join the...
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- 06 Dec 2021
- News
Turning Point: Makeover
After HBS, I went to Starbucks where I loved the company and it showed. My work was featured in the press and Howard Schultz had me present to his board. Yet my male manager gave me a “meets expectations”...
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- 29 Dec 2014
- Research & Ideas
Most Popular Articles and Research Papers of 2014
case on the rebirth of Starbucks under Howard Schultz "distills 20 years of my thinking about the most important lessons of strategy, leadership, and managing in turbulence." The Manager in Red...
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- 01 Dec 2022
- News
Ink: Comfort in Discomfort
The Excerpt The past or the future. Personal gain or the greater good. Consistency or change. In their new book, Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems, co-authors Wendy Smith (PhDOB 2006) and Marianne Lewis point out that...
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- Web
Podcast - Managing the Future of Work
podcast, and tell us a bit about your foundation and work.Chandrasekaran: The Schultz Family Foundation, Bill, was founded by Howard and Sheri Schultz. Howard’s the Chairman Emeritus of the Starbucks Coffee...
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- 16 Sep 2014
- First Look
First Look: September 16
Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how Schultz and his team saved Starbucks from near collapse,...
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Sean Silverthorne
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
among many consumers than any political party, trade union, church, or mosque. Indeed, Starbucks founder Howard Schultz sought to make his coffee shops the "third place" in our lives, after home...
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- 01 Mar 2019
- News
The One That Got Away
wants to open a chain of retail shops selling a commodity product you can get anywhere for 25 cents, but he will charge 2 dollars. Of course, you listen politely and then fall off your chair laughing when he leaves. [Starbucks founder] View Details
- 30 Apr 2001
- Research & Ideas
Entering the Age of Alliances
"having more richness to it than other relationships."' And Starbucks chairman and CEO Howard Schultz illustrated the importance of the partnership to Starbucks when he said: "We have to weigh...
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by James Austin
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
revised version to ensure it could not justify discrimination against gay and lesbian customers. But the results of a CEO climbing into the bully pulpit don’t always work out as intended. As Chatterji notes, “Starbucks CEO Howard View Details
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
in U.S. politics: CEOs are taking very public stands on thorny political issues that have nothing to do with their firms’ bottom lines. Business leaders like Tim Cook of Apple, Howard Schultz of Starbucks,...
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Sean Silverthorne
- Web
Podcast - Managing the Future of Work
be connected to.Fuller: Well, we’re great admirers of data, and we like to think we create some here at the project. We recently published in collaboration with The Burning Glass Institute and the Schultz Family Foundation—as in View Details
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
century Britain; Henry Heinz and Marshall Field building strong brands and companies in the nascent food-processing and department store sectors; Esteé Lauder working in prestige cosmetics; Howard Schultz...
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by Jim Aisner
- 01 Sep 2017
- News
History’s Lessons
and 2020—will see other young men and women enter the political arena. I’m a longtime student of Howard Schultz and what he’s done at Starbucks. His leadership and how it is expanding the social and...
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- 04 Apr 2019
- Cold Call Podcast
Can Mark Zuckerberg Rebuild Trust in Facebook?
he disappears for five days. Well, first of all, I've taught a lot. I wrote a book called Seven Lessons for Leading a Crisis. If you're a leader and you're in crisis, you go out right away. Instantly. Howard View Details
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Re: Gerardine A. Doyle
- 01 Dec 2012
- News
From Where We Stand
that the limited presence of this kind of corporate leadership is one of the elements causing more stress and cynicism in our population. Business leaders who demonstrate long-term commitment and vision? How about Howard View Details