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Show Results For
-
All HBS Web
(6,594)
- People (15)
- News (1,744)
- Research (4,064)
- Events (37)
- Multimedia (78)
- Faculty Publications (3,047)
- 01 Apr 2013
- News
Rx: Human Nature
- 01 Dec 2021
- Podcast
Hubert Joly on humanizing the profit motive
Can businesses afford to see employees in terms other than unit labor cost? How do you factor the Golden Rule into a profit and loss statement? Former Best Buy CEO Hubert Joly explains how unlearning business orthodoxies helped him prove that a human-centered approach...
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- June 2003 (Revised October 2003)
- Case
Habitat for Humanity International: Brand Valuation
By: John A. Quelch
Habitat for Humanity underwent a brand valuation study and found that its brand was worth $1.8 billion, equivalent to Starbucks. Senior management reviews the issues facing the organization; students are afforded insights into what drives brand value for a major...
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Quelch, John A., and Nathalie Laidler. "Habitat for Humanity International: Brand Valuation." Harvard Business School Case 503-101, June 2003. (Revised October 2003.)
- April 2024
- Case
Unleashing Human Magic at Best Buy
By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on...
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Keywords:
Change;
Change Management;
Transformation;
Transition;
Communication Intention and Meaning;
Communication Strategy;
Customer Focus and Relationships;
Customers;
Health;
Digital Transformation;
Digital Strategy;
Job Cuts and Outsourcing;
Labor;
Leadership;
Leadership Development;
Leadership Style;
Leading Change;
Management;
Management Practices and Processes;
Management Style;
Business or Company Management;
Crisis Management;
Mission and Purpose;
Organizational Change and Adaptation;
Organizational Culture;
Outcome or Result;
Failure;
Success;
Personal Development and Career;
Strategy;
Strategic Planning;
Adaptation;
Competition;
Retail Industry;
Minneapolis;
Minnesota;
United States
- June 1991 (Revised March 1995)
- Case
Becton Dickinson (C): Human Resource Function
By: Michael Beer
The new vice president of Human Resources (HR) for Becton Dickinson must develop a strategy to reconceptualize the HR function as mandated by the CEO who has introduced formal strategic planning procedures in the organization. The teaching objective is to understand...
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Beer, Michael. "Becton Dickinson (C): Human Resource Function." Harvard Business School Case 491-154, June 1991. (Revised March 1995.)
- Article
Total Quality Management and the Human Resource Professional: Applying the Baldrige Framework to Human Resources
By: Leonard A. Schlesinger and Christopher L. Hart
The still evolving discipline of total quality management (TQM) has left many human resource professionals confused about their role. The authors believe that the HR function personnel should spearhead company quality efforts, as well as assess the performance of their...
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Schlesinger, Leonard A., and Christopher L. Hart. "Total Quality Management and the Human Resource Professional: Applying the Baldrige Framework to Human Resources." Human Resource Management 30, no. 4 (Winter 1991): 433–454.
- 06 Dec 2013
- News
Prescription: Leverage Human Nature
- August 2009 (Revised February 2011)
- Background Note
Managing Organizational Human Capital: Research Resources
By: Boris Groysberg and Ann Cullen
This technical note provides a list of library resources for researching various aspects of managing human capital within organizations.
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Keywords:
Human Resources;
Human Capital;
Management Practices and Processes;
Organizations;
Research
Groysberg, Boris, and Ann Cullen. "Managing Organizational Human Capital: Research Resources." Harvard Business School Background Note 410-045, August 2009. (Revised February 2011.)
- 15 Feb 2010
- News
Suppliers of Human Bodies
- December 1989
- Background Note
Action Planning in Human Resource Management
Lays out a framework for action planning in human resource management. Prepared for use in the first year MBA HRM course.
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Raff, Daniel M G. "Action Planning in Human Resource Management." Harvard Business School Background Note 490-046, December 1989.
- Forthcoming
- Article
How Artificial Intelligence Constrains Human Experience
By: A. Valenzuela, S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino and K. Wertenbroch
Many consumption decisions and experiences are digitally mediated. As a consequence, consumer behavior is increasingly the joint product of human psychology and ubiquitous algorithms (Braun et al. 2024; cf. Melumad et al. 2020). The coming of age of Large Language...
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Keywords:
Large Language Model;
User Experience;
AI and Machine Learning;
Consumer Behavior;
Technology Adoption;
Risk and Uncertainty;
Cost vs Benefits
Valenzuela, A., S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino, and K. Wertenbroch. "How Artificial Intelligence Constrains Human Experience." Journal of the Association for Consumer Research (forthcoming).
- May 2019
- Teaching Note
Upwork: Creating the Human Cloud/Upwork in 2019
By: David B. Yoffie
This teaching note serves as a guide to teaching: Upwork: Creating the Human Cloud and Upwork in 2019.
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- Research Summary
Rooting Marketing Strategy in Human Universals
Localization strategies can be costly to implement while globalization strategies may fail to develop or create demand by stressing readily shared product features rather than shared needs. Thus the question: Is there, somewhere between the extremes of localization...
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- November 1990 (Revised October 1994)
- Case
Apple Computer (C): The Human Resource Function
Explores how the human resource (HR) function at Apple Computer can best support the company's strategy. Describes in detail the HR function. The function is considering a reorganization at the end of the case, in response to criticism from non-HR employees and...
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Keywords:
Organizational Change and Adaptation;
Organizational Culture;
Human Resources;
Business Strategy;
Computer Industry;
United States
Gibbs, Michael J. "Apple Computer (C): The Human Resource Function." Harvard Business School Case 491-043, November 1990. (Revised October 1994.)
- June 2001 (Revised October 2001)
- Case
Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard
By: Srikant M. Datar, Marc J. Epstein and Jeremy Cott
In early 2000, Verizon Communications implemented a Human Resources Balanced Scorecard to evaluate the effectiveness of and payoffs from human resource management. This case describes the benefits of the scorecard and the challenges of measurement and implementation....
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Datar, Srikant M., Marc J. Epstein, and Jeremy Cott. "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard." Harvard Business School Case 101-102, June 2001. (Revised October 2001.)
- 03 Nov 2020
- Working Paper Summaries
The Stock Market Value of Human Capital Creation
Keywords:
by Matthias Regier and Ethan Rouen
- April 1995 (Revised November 1995)
- Supplement
Human Resources at Hewlett-Packard (B)
By: Michael Beer and Gregory C. Rogers
Designed as an in-class handout as a source of further discussion of the issues.
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Beer, Michael, and Gregory C. Rogers. "Human Resources at Hewlett-Packard (B)." Harvard Business School Supplement 495-052, April 1995. (Revised November 1995.)
- 15 Apr 2019
- News
Why Anxious Customers Prefer Human Customer Service
- April 1980 (Revised July 1982)
- Case
Honeywell: Human Resource Planning (A)
By: Wickham Skinner
Skinner, Wickham. "Honeywell: Human Resource Planning (A)." Harvard Business School Case 680-133, April 1980. (Revised July 1982.)
- 28 Feb 2011
- News
Rebooting the Human Condition
engineered cells, biological tissue, and robots. This perfect storm of innovation will allow humans to shape their own evolution (as well as that of other species) and create solutions to energy, health, and economic problems. Enriquez...
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