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Show Results For
-
All HBS Web
(3,534)
- People (18)
- News (924)
- Research (1,809)
- Events (15)
- Multimedia (22)
- Faculty Publications (633)
- 2013
- Working Paper
Where do the Most Active Customers Originate and How Can Firms Keep Them Engaged?
By: Clarence Lee, E. Ofek and Thomas Steenburgh
In this paper, we study how firms offering Web services can acquire and develop an active customer base. We focus on two basic questions. First, how does the method of customer acquisition affect the way customers use the service to meet their own needs and to interact...
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- Forthcoming
- Article
On the Representativeness of Voter Turnout
By: Louis Kaplow and Scott Duke Kominers
Prominent theory research on voting analyzes a variety of models in which expected pivotality drives voters' turnout decisions and hence determines voting outcomes. It is recognized, however, that such work is at odds with Downs's paradox: in practice, many...
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Keywords:
Voting Behavior;
Voting Turnout;
Paradox Of Voting;
Pivotality;
Elections;
Model;
Theory;
Governance Transparency;
Government;
Democracy;
Turnout;
Voting;
Governance;
Government and Politics;
Public Sector;
Political Elections
Kaplow, Louis, and Scott Duke Kominers. "On the Representativeness of Voter Turnout." Journal of Law & Economics (forthcoming).
- 17 Oct 2011
- Research & Ideas
How ‘Hybrid’ Nonprofits Can Stay on Mission
populations they were trying to help” In the wake of this evolution over the past decade, more organizations have adopted a hybrid business model in which a social mission is the primary goal, but they still...
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Keywords:
by Carmen Nobel
- February 2019 (Revised May 2019)
- Case
Hot Chicken Takeover
By: William R. Kerr, Manjari Raman and Olivia Hull
By December 2018, entrepreneur Joe DeLoss’s fried chicken company, Hot Chicken Takeover, has opened three restaurants in Columbus, Ohio, using an unconventional employment model that helps people with criminal records get back on their feet. DeLoss is proud of the...
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Keywords:
Fair Chance Employment;
Fair Chance Hiring;
Open Hiring;
Inclusive Hiring;
Criminal Record;
Homelessness;
Therapeutic Employment;
Corporate Culture;
Managing The Future Of Work;
Food;
Entrepreneurship;
Social Entrepreneurship;
Values and Beliefs;
Fairness;
Human Resources;
Compensation and Benefits;
Recruitment;
Employees;
Retention;
Selection and Staffing;
Innovation Strategy;
Job Offer;
Job Interviews;
Human Capital;
Leadership;
Growth Management;
Corporate Social Responsibility and Impact;
Mission and Purpose;
Social Enterprise;
Social Issues;
Poverty;
Welfare;
Food and Beverage Industry;
Ohio;
United States
Kerr, William R., Manjari Raman, and Olivia Hull. "Hot Chicken Takeover." Harvard Business School Case 819-078, February 2019. (Revised May 2019.)
- January 2015 (Revised April 2015)
- Case
Zeal: Launching Personalized and Social Learning
By: John J-H Kim and Christine S. An
Set in 2014, this case follows John Danner and his team at Zeal as they consider their product development strategy. In February 2013, serial entrepreneurs John Danner and Sanjay Noronha co-found Zeal, an education technology start up providing a web-based, mobile...
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Keywords:
Entrepreneurship;
Education Technology;
MVP;
Product Development;
Product Market Fit;
Monetization Strategy;
SaaS Business Models;
Education;
Personalized Learning
Kim, John J-H, and Christine S. An. "Zeal: Launching Personalized and Social Learning." Harvard Business School Case 315-052, January 2015. (Revised April 2015.)
- October 2019
- Teaching Note
Google: To TVC or Not to TVC?
By: William R. Kerr and Carl Kreitzberg
A Teaching Note for the "Google: To TVC or Not to TVC?" case study (HBS#820-048). The case discusses recent controversies regarding how Google manages temporary help agency workers, workers supplied by vendors, and independent contractors ("TVCs"). Such TVCs reportedly...
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Keywords:
Workforce;
Independent Contractors;
Talent Management;
Silicon Valley;
Google;
Employee Attitude;
Employee Compensation;
Employee Engagement;
Future Of Work;
Innovation;
Innovation And Strategy;
Inequality;
Talent Acquisition;
Labor;
Talent and Talent Management;
Strategy;
Technological Innovation;
Employees;
Attitudes;
Innovation and Management;
Human Resources;
Information Technology Industry;
United States;
San Francisco
Aurora Turek
Aurora Turek is a PhD candidate in the Organizational Behavior program at Harvard Business School. Her research focuses on the future of work. In particular, she studies how flexible work practices - like remote and hybrid work - emerge and the implications of these...
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Economist Impact: Expert Q&A
Hybrid work refers to a spectrum of flexible work arrangements in which an employee’s work location and/or hours are not strictly standardised.
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- October 2017 (Revised September 2018)
- Supplement
Jumia Nigeria: from Retail to Marketplace (B)
By: Ramon Casadesus-Masanell and Namrata Arora
This follow up case study explores the ramifications of Jumia's decision to move from a retail-led to a markplace business model for its e-commerce platform. The case visits the company's successes as well as its many failures when adopting this vendor-led strategy. ...
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Keywords:
Retail;
Marketplace;
Inventory;
Funding;
Business Ecosystems;
Business Ecosystem;
Competition;
Business Model;
Globalization;
Emerging Markets;
Expansion;
Logistics;
Retail Industry;
India;
Nigeria;
Africa
Casadesus-Masanell, Ramon, and Namrata Arora. "Jumia Nigeria: from Retail to Marketplace (B)." Harvard Business School Supplement 718-432, October 2017. (Revised September 2018.)
- May 2007
- Article
The Governance of Open Source Initiatives: What Does it Mean to be Community Managed?
The concept of 'open source' software initially referred to software projects managed by grassroots communities in public forums. Since 1998, the concept has been adapted and diffused to new settings that extend beyond software. While the open source community has...
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O'Mahony, Siobhan. "The Governance of Open Source Initiatives: What Does it Mean to be Community Managed?" Art. 4. Special Issue on the Roundtable on the Governance of Open Source Software Journal of Management and Governance 11, no. 2 (May 2007): 139–150.
- April 2020 (Revised July 2020)
- Case
Amazon in China and India
By: Krishna G. Palepu and Kairavi Dey
Amazon has been unsuccessful in its efforts to develop a business in China. Even though Amazon was an early entrant into China’s e-commerce space, its domestic rivals, especially Alibaba, created innovative business models uniquely suited for the conditions in China. ...
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Keywords:
Global Strategy;
Multinational Firms and Management;
Emerging Markets;
Business Strategy;
Expansion;
Business Model;
Retail Industry;
China;
India;
United States
Palepu, Krishna G., and Kairavi Dey. "Amazon in China and India." Harvard Business School Case 120-111, April 2020. (Revised July 2020.)
- 13 Aug 2021
- News
Managers, Here’s How to Bond with New Hires Remotely
- Research Summary
Biform Games (with Harborne Stuart)
Real-world games often involve both structured and unstructured interaction. For the clearly delineated moves and countermoves in such games, a non-cooperative game model can be used. But for unstructured interaction, when the moves are more fluid and free-form, a...
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- August 2001 (Revised October 2001)
- Case
Shinsei Bank (A)
By: Michael Y. Yoshino and Perry Fagan
In a deal marking the first acquisition of a domestic Japanese financial institution by foreigners, a consortium of Western investors purchased the assets of the Long Term Credit Bank (LTCB) of Japan in March 2000. The new management renames the bank Shinsei Bank,...
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Keywords:
Acquisition;
Assets;
Banks and Banking;
Investment;
Business or Company Management;
Managerial Roles;
Organizational Structure;
Failure;
Adaptation;
Banking Industry;
Japan
Yoshino, Michael Y., and Perry Fagan. "Shinsei Bank (A)." Harvard Business School Case 302-036, August 2001. (Revised October 2001.)
- December 2002 (Revised February 2015)
- Case
Jim Sharpe: Extrusion Technology, Inc. (Abridged)
By: H. Kent Bowen and Barbara Feinberg
Jim Sharpe, 10 years after receiving his MBA from Harvard and working for others, has finally become his own boss and 100% owner of manufacturer of aluminum extrusions. After 10 months of an unfunded search, he acquires the business in an LBO and prepares to face his...
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Keywords:
Search Funds;
Search;
Entrepreneurial Management;
Operations Strategy;
Acquisitions;
Work/family Balance;
Unions;
Union;
Turnarounds;
Funding Model;
LBO;
Bank Debt;
Bank Loans;
Equity Investment;
Career Management;
Small Business;
Work-Life Balance;
Negotiation;
Operations;
Labor Unions;
Investment;
Entrepreneurship;
Financing and Loans;
Borrowing and Debt;
Business Strategy;
Manufacturing Industry
Bowen, H. Kent, and Barbara Feinberg. "Jim Sharpe: Extrusion Technology, Inc. (Abridged) ." Harvard Business School Case 603-084, December 2002. (Revised February 2015.)
- 23 Jul 2013
- First Look
First Look: July 23
organizations. We propose that individual founders of hybrid organizations acquire imprints from past exposure to work environments, thus predisposing them to incorporate the associated logics in their...
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Keywords:
Anna Secino
- September 2003 (Revised March 2007)
- Case
Direvo Biotech AG
Describes the financing and growth decisions facing Direvo, a young German biotech firm with a customer/partner that wants to become an investor. Also discusses the business model for Direvo's directed evolution technology, with applications in both industrial enzymes...
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Keywords:
Business Model;
Decisions;
Business Exit or Shutdown;
Value;
Business Startups;
Biotechnology Industry;
Germany
Roberts, Michael J., Vincent Dessain, and Anders Sjoman. "Direvo Biotech AG." Harvard Business School Case 804-017, September 2003. (Revised March 2007.)