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- All HBS Web (224)
- Faculty Publications (33)
- Research Summary
Understanding Customers
In conventional business case studies, protagonists almost never have the option of stepping back to seek a new understanding of the customer. But to be effective in practice, managers need both the self-assurance and ability to initiate and pursue, with rigor and...
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- 04 May 2007
- What Do You Think?
How Do Managers Think?
was a suggestion that while managers might have little to learn from doctors about thinking, there might be more important implications for managers in the ways that doctors are trained. Many similarities were observed between the...
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by Jim Heskett
- 28 Aug 2023
- Research & Ideas
The Clock Is Ticking: 3 Ways to Manage Your Time Better
weeks—so that they could begin to enjoy themselves more fully. There’s no substitute for extended time away from work, and it requires intentional planning and boundary-setting. But the most important lesson...
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by Kristen Senz
- 26 Dec 2012
- Working Paper Summaries
Reinforcing Regulatory Regimes: How States, Civil Society, and Codes of Conduct Promote Adherence to Global Labor Standards
- 23 Jan 2024
- Research & Ideas
How to Keep Employees Productive: Support Caregivers
them. Many employers look at the low utilization of the caregiving services they currently offer and wrongly assume that caregiving services in general are of limited importance to their workers. But low utilization can result from the...
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by Kara Baskin
- 17 May 2016
- First Look
May 17, 2016
industries and geographies, this collection provides students with an appreciation for the importance of consumer empowerment and consumer behavior in shaping both health and corporate outcomes. Publisher's link:
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Sean Silverthorne
- 03 Oct 2023
- Research Event
Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips
coauthor of the new book Build the Life You Want: The Art and Science of Getting Happier, for an intimate, powerful conversation that touches on: the mistake people make in thinking that money, power, and fame will bring them happiness; the View Details
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by HBS Staff
- Web
1.4.4 Required Summer Work Experience & Internship Courses - MBA
Course Work & Materials 1.22 Disability Access 1.23 Pregnancy, Childbirth & Adoption during Business School 1.24 Commencement 2. Integrity & Standards of Conduct 3. Financial Obligations 4. General Policies 5. Technology, Copyright, & Publishing Policies 6. View Details
- Web
Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness
reported by condition, are essential for both care improvement and for making informed choices by patients, payers, and other provider organizations. Outcomes represent the ultimate measure of quality. The outcomes of care are important...
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- 28 Mar 2016
- Research & Ideas
What's a Boss Worth?
exploration. “There is a growing literature in the social sciences about the importance of peer effects—many people think about how to form teams and what the right team should look like,” says Stanton. But according to this data, the...
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- 24 Oct 2018
- Sharpening Your Skills
Startup or Established Company? Which Is Best for You?
culture. All good advice, but we discovered there’s no real substitute for learning the hard way. The lesson just doesn’t sink in until you feel the pain of doing it wrong.” Wombi Rose, CEO and co-founder, LovePop Mature company with...
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by Julia B. Austin
- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
excerpted here, authors Kaplan and Anderson suggest the process be simplified through an approach they call "time-driven ABC." Here's an overview. The solution to the problems with ABC is not to abandon the concept. ABC after all has helped many companies...
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by Robert S. Kaplan & Steven R. Anderson
- 20 Jan 2009
- Research & Ideas
Risky Business with Structured Finance
the people who are attracted to this approach are mathematicians, not economists, so they might not appreciate the underlying nature of some of the things they're describing." The paper notes that one neglected feature of the securities produced by structured...
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- Blog
Eight Steps to Board Success for Female Executives
industry. Early-stage companies might give only stock or a blend of stock and cash. If you are receiving stock, identify any restrictions on it. And remember—as with any contract, terms can be negotiated. Step 7: Prepare for a Productive Onboarding Experience Joining...
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- 23 Apr 2024
- In Practice
Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now
With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate...
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by Rachel Layne
- Web
1.18 Field Global Immersion (FGI) - MBA
Obligations 4. General Policies 5. Technology, Copyright, & Publishing Policies 6. Important Contact Information FIELD Global Immersion (FGI) is a semester-long course offered in the Required Curriculum (RC) Year that requires students to...
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- Web
Curriculum - Business & Environment
MBA Experience Curriculum 1ms Required Curriculum (1st Year) Cases Environmental opportunities and challenges are embedded in most Required Curriculum courses so that all students understand the importance of the natural environment to...
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- 01 Jul 2008
- First Look
First Look: July 1, 2008
really a very young country. How we understand modern China is rooted in our understanding of history. Thus, the authors examine several myths surrounding important historical themes, including unity, economic and political isolation, the...
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Martha Lagace
- Web
1.19 Immersive Field Courses (IFC) - MBA
Financial Obligations 4. General Policies 5. Technology, Copyright, & Publishing Policies 6. Important Contact Information Immersive Field Courses (IFC) are three credit courses offered in the Elective Curriculum (EC) Year that offer an...
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- Web
Globalization - Faculty & Research
important attempt to span this abyss. IGOs are mandated variously to smooth economic transactions, facilitate global cooperation, and promote cultural contact and awareness. We use a network approach to demonstrate that the connections...
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