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- All HBS Web (99)
- Faculty Publications (14)
- 19 Nov 2014
- News
The Power of Yes
change,” he summarizes.) Charged with overseeing a $100 million capital fund drive, Dichter wanted to explore the impulses behind people’s giving—or not giving. He wanted to dig deeper into what he saw as a conflict between the dominant,...
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Julia Hanna
- 01 Jun 1999
- News
A Random Sampling of HBS Graduates in the News
callers the opportunity to purchase the relevant CDs. The *CD service "enables real-time impulse buying," Chen told the Philadelphia Inquirer (February 11, 1999). "It is a lost sale if you can't act on it." Currently being tested in...
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Nancy O. Perry
- 01 Dec 2010
- News
Additional alumni books for your consideration.
Resisting the impulse for drastic change, Bhidé offers a blueprint for correcting the historic misalignment between the numbers-driven financial sector and the innovation-driven “real economy.” He advocates tough, straightforward limits...
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- 02 Jun 2003
- Research & Ideas
Stuck in Gear: Why Managers Don’t Act
Firestone extended its existing technology, made more tires on the existing equipment, and kept the existing factories—some of them superfluous—at full throttle. In Firestone's view, it was calling on sure-fire weapons that had given the company its competitive edge in...
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by Martha Lagace
- 01 Sep 2017
- News
The Shape of Things to Come
interest or because student demand tells us something has no traction. Less frequently we’ll make a big change in the first year. NN: Important impulses for change also come from alumni. We were approached not so long ago by a graduate...
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- 02 Sep 2008
- Research & Ideas
Indulgence vs. Regret: Investing in Future Memories
ant-like and practical. "There is a well-developed literature around self-control issues in the fields of sociology, psychology, and economics," Keinan says. "We all know that people can be too impulsive and yield to...
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by Julia Hanna
- 19 Jun 2014
- News
Turning "Black Gold" to Green
manager in Silicon Valley for a few years before his green impulse kicked in again. In 2001, California was in the middle of a full-blown energy crisis, complete with 800 percent wholesale price spikes and rolling blackouts, so Dawe...
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- 08 Sep 2021
- Blog Post
Socioeconomic Inclusion at HBS: Joshua Mbanusi (MBA 2021)
a place where someone like me can enter and feel a strong affection and affinity? How do we signal that this is an institution that on its surface could be exclusionary but has resisted that impulse by taking intentional efforts to make...
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- 01 Dec 2017
- News
Alumni and Faculty Books for December 2017
effectively by teaching them to interrupt unwanted impulses and bringing them to a state of mindfulness before the impulses turn into action. The Awkward Ozarker: A Curious Tale of Self-Reinvention in a...
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- 01 Jun 2009
- News
Insights from the Post-Macho Workplace
when an impulsive decision could have led to an explosion, or failure to tie in to a scaffolding could have resulted in a deadly fall, many reported that disregard for safety, fierce independence, and bravado had been badges of honor. In...
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- 01 Dec 2011
- News
At Your Service
have at XYZ call center that makes you decide to take your business elsewhere. Early on in Uncommon Service you assert that humans are born with an innate desire to serve. Could you elaborate? Morriss: Some of the research we looked at documents this View Details
- 01 Jun 2000
- News
Long-Term Investor: Dick Jenrette
were all just impulse purchases," he says. "I like to begin things; that's my great weakness, I guess. It's always fun to start a project, but then you have to discipline yourself to finish." If the stunning photographs in Adventures with...
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Deborah Blagg
- 28 Feb 2005
- Research & Ideas
How to Harness Auction Fever
considered novices. We can only speculate with regards to the types of people who might be most susceptible to the effects of competitive arousal. For example, those who are highly emotional, highly competitive, or highly impulsive might...
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- 28 Apr 2003
- Research & Ideas
Shareholders Key to Corporate Reform
If a dike or dam has sprung a number of leaks, there are many possible ways to respond. The initial impulse is to assiduously plug one hole after another, hoping that the situation will right itself. Another approach—and often a more...
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- 16 Sep 2015
- Research & Ideas
Can Applied Economics Save Homeless Puppies?
a little disappointed, but not surprised to find that heartstrings had thwarted their algorithm. Exley knows from personal experience that impulse often wins the day when it comes to choosing a pet. As a teenager, she fell for “a...
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- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
mentality that made and created Silicon Valley. Hate it or admire it—it’s a place where its accomplishments equaled its hubris.” This suggests another ingredient that may have been important in tempering the impulses of young...
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- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
negotiation is already tense, this lack of inhibition can make a bad situation worse. One study found, for example, that among 24 four-person decision making groups interacting via computer, there were 102 instances of rude or impulsive...
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by Martha Lagace
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
Advisors, more than 20 enclosed malls have been shuttered over the last few years with another 60 on the endangered list. José Alvarez: Ecommerce has significant implications for the current conception of the mall. We are seeing that traffic is down, so cross selling...
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- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
reported that impulse purchases were down by just 5% when customers shopped on-line. About the same amount of perishable products were purchased per order on-line as in the physical store. Lesson 7: Coordinate All Technologies That Touch...
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- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
federal laws to monitor competitive practices. Ultimately, her vision for American capitalism bridged a populist preference for proprietary ownership and a progressive impulse toward the modern regulatory state.” Currently, Sawyer is...
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