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Show Results For
-
All HBS Web
(4,076)
- People (13)
- News (722)
- Research (2,688)
- Events (20)
- Multimedia (37)
- Faculty Publications (1,647)
- September 2018
- Article
Aggregation of Consumer Ratings: An Application to Yelp.com
By: Weijia Dai, Ginger Jin, Jungmin Lee and Michael Luca
Because consumer reviews leverage the wisdom of the crowd, the way in which they are aggregated is a central decision faced by platforms. We explore this "rating aggregation problem" and offer a structural approach to solving it, allowing for (1) reviewers to vary in...
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Keywords:
User Generated Content;
Crowdsourcing;
Yelp;
Social and Collaborative Networks;
Information;
Internet and the Web;
Learning;
Mathematical Methods;
E-commerce
Dai, Weijia, Ginger Jin, Jungmin Lee, and Michael Luca. "Aggregation of Consumer Ratings: An Application to Yelp.com." Quantitative Marketing and Economics 16, no. 3 (September 2018): 289–339.
- June 2016
- Teaching Note
Filene's Basement: Inside a Fired Customer's Relationship
By: Jill Avery and Susan Fournier
How, in a business climate in which building relationships with customers has dominated both managerial thought and marketing budgets, could Filene's Basement have fired a loyal customer, one who was formally and informally recognized as a best customer? This case...
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- September 1994
- Case
Bob Fifer
By: David A. Thomas and Doug Cohen
Explores the life and concerns of Bob Fifer, HBS class of 1979 and CEO of Kaiser Associates. Explores the many influences on Bob's development and his subsequent career choices. It is written as a biography with extensive quotes from interviews with Bob. He describes...
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Keywords:
Personal Development and Career;
Entrepreneurship;
Identity;
Leadership Style;
Ethnicity;
Management Teams
Thomas, David A., and Doug Cohen. "Bob Fifer." Harvard Business School Case 495-013, September 1994.
- 08 Dec 2015
- News
Control the Negotiation Before It Begins
- 10 Apr 2008
- News
Burmese Squeeze
- 24 Nov 2020
- News
Inside the Brain of Jeff Bezos
- 2017
- Interviews
Laura Morgan Roberts (2)
Report on Racial Inclusion in the Boardroom
While many efforts are underway to add more demographically diverse directors to boards, very few are focused on inclusion—creating an environment where differences are valued, and all members have equal opportunity to exercise influence and move into leadership...
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- January–February 2022
- Article
Operational Disruptions, Firm Risk, and Control Systems
By: William Schmidt and Ananth Raman
Operational disruptions can impact a firm's risk, which manifests in a host of operational issues, including a higher holding cost for inventory, a higher financing cost for capacity expansion, and a higher perception of the firm's risk among its supply chain partners....
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Keywords:
Operational Risk;
Operational Disruptions;
Information Asymmetry;
Control Systems;
Operations;
Disruption;
Risk Management
Schmidt, William, and Ananth Raman. "Operational Disruptions, Firm Risk, and Control Systems." Manufacturing & Service Operations Management 24, no. 1 (January–February 2022): 411–429.
- Web
Global Business Course | HBS Online
Influences Labor Productivity Featured Exercises Current Accounts, Financial Accounts, and a Country’s Strategy Hedging Exchange Rates 6-8 hrs Module 3 Political Order and Disorder Understand the role of government in the modern economy...
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- September 2016 (Revised April 2022)
- Case
Zhang Xin and the Emergence of Chinese Philanthropy
By: Geoffrey Jones and Amanda Yang
This case examines the recent emergence of Chinese business philanthropy through the case of the SOHO China Foundation established by the wife and husband real estate moguls Zhang Xin and Pan Shiyi. It begins by describing the early careers of Zhang and Pan, and how...
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Keywords:
China;
Philanthropy Funding;
Philanthropy and Charitable Giving;
Personal Development and Career;
Ethics;
Corporate Social Responsibility and Impact;
Higher Education;
Real Estate Industry;
China
Jones, Geoffrey, and Amanda Yang. "Zhang Xin and the Emergence of Chinese Philanthropy." Harvard Business School Case 317-045, September 2016. (Revised April 2022.)
- Research Summary
Strategic participation of social movement organizations
Social movements and related social movement organizations (SMOs) play an important role in the formation of new industries and market niches, as well as the emergence of new organizational forms. I argue that as SMOs become more sophisticated and... View Details
- 1996
- Article
Limits on Interest Rate Rules in the IS Model
By: William R. Kerr and Robert G. King
There has been a substantial amount of research on interest rate rules. This literature finds that the feasibility and desirability of interest rate rules depends on the structure of the model used to approximate macroeconomic reality. We employ a series of...
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Keywords:
Inflation and Deflation;
Macroeconomics;
Interest Rates;
Price;
Governing Rules, Regulations, and Reforms;
Performance Expectations
Kerr, William R., and Robert G. King. "Limits on Interest Rate Rules in the IS Model." Federal Reserve Bank of Richmond Economic Quarterly 82, no. 2 (1996): 47–75.
- Article
Reputation When Threats and Transfers Are Available
By: Ernesto Dal Bo, Pedro Dal Bo and Rafael Di Tella
We present a model where a long-run player is allowed to use both money transfers and threats to influence the decisions of a sequence of short-run players. We show that threats might be used credibly (even in arbitrarily short repeated games) by a long-lived player...
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Keywords:
Crime and Corruption;
Decision Choices and Conditions;
Game Theory;
Mathematical Methods;
Interests;
Power and Influence;
Reputation
Dal Bo, Ernesto, Pedro Dal Bo, and Rafael Di Tella. "Reputation When Threats and Transfers Are Available." Journal of Economics & Management Strategy 16, no. 3 (Fall 2007).
- Web
Accounting & Management - Doctoral
and Management, the dissertation may take the form of three publishable papers or one longer dissertation. Recent questions students have explored include: the ways in which managers use retail-level marketing actions to influence the...
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- October 2003
- Article
The Determinants of Board Structure at the Initial Public Offering
By: Malcolm Baker and Paul Gompers
This paper describes board size and composition and investigates the role of venture capital in a sample of 1,116 firms' initial public offerings. First, firms backed by venture capital have fewer insider and instrumental directors and more independent...
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Keywords:
Governing and Advisory Boards;
Venture Capital;
Initial Public Offering;
Managerial Roles;
Power and Influence
Baker, Malcolm, and Paul Gompers. "The Determinants of Board Structure at the Initial Public Offering." Journal of Law & Economics 46, no. 2 (October 2003): 569–598.
- 06 Sep 2012
- Working Paper Summaries
FIN Around the World: The Contribution of Financing Activity to Profitability
- September 2016
- Article
Monitoring Global Supply Chains
By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill
Firms seeking to avoid reputational spillovers that can arise from dangerous, illegal, and unethical behavior at supply chain factories are increasingly relying on private social auditors to provide strategic information about suppliers' conduct. But little is known...
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Keywords:
Monitoring;
Transaction Cost Economics;
Industry Self-regulation;
Auditing;
Codes Of Conduct;
Supply Chains;
Corporate Social Responsibility;
Corporate Social Responsibility and Impact;
Supply Chain;
Globalization
Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill. "Monitoring Global Supply Chains." Strategic Management Journal 37, no. 9 (September 2016): 1878–1897. (Video abstract (4 minutes). Working Knowledge article for practitioners.)
- 16 Jul 2018
- Research & Ideas
Kids of Working Moms Grow into Happy Adults
careers influenced by whether their mothers work outside the home. It may not affect sons’ employment choices simply because men tend to be employed, and also, as other research shows, sons’ occupations and earnings map closely to their...
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Keywords:
by Dina Gerdeman