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- Faculty Publications (378)
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- All HBS Web (821)
- Faculty Publications (378)
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
defensive drives. The implicit, almost unconscious ways we get information and reassure each other are lost when people go remote. Colleagues are not going to overhear useful conversations while getting coffee. Because of this, functions...
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by Boris Groysberg and Robin Abrahams
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
Digital Doctor In recent years, many physicians have put away pen-and-paper and taken up the keyboard or tablet to maintain patient health records. One motivation was the 2009 Health Information Technology for Economic and Clinical Health...
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- Web
Departments - Employment
platform; all digital classroom media infrastructure Enhanced Web sites and social networking for students and alumni Statistical computing grid to enhance research capabilities An iPhone powered HBS Learning Nexus for Executive Education...
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- 07 Aug 2007
- First Look
First Look: August 7, 2007
community and local entrepreneurs in India's software industry. We find that entrepreneurs located outside software hubs—in cities where monitoring and information flow on prospective clients is harder—rely significantly more on diaspora...
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Martha Lagace
- April 2021 (Revised June 2021)
- Case
IBM: Design Thinking
By: Srikant M. Datar, Amram Migdal and Paul Hamilton
This case describes the 2012-2020 effort at IBM to implement design thinking throughout the company and hire thousands of designers to serve on every product team alongside technical engineers and developers and product managers. IBM’s design transformation is told...
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Keywords:
Business Ventures;
Business Divisions;
Business Units;
Business Organization;
Change;
Change Management;
Transformation;
Competency and Skills;
Talent and Talent Management;
Design;
Human Resources;
Recruitment;
Selection and Staffing;
Innovation and Invention;
Collaborative Innovation and Invention;
Innovation and Management;
Innovation Strategy;
Jobs and Positions;
Job Design and Levels;
Leading Change;
Management;
Business or Company Management;
Goals and Objectives;
Management Practices and Processes;
Operations;
Product;
Product Design;
Product Development;
Organizations;
Business Processes;
Organizational Change and Adaptation;
Organizational Design;
Organizational Structure;
Strategy;
Adaptation;
Adoption;
Technological Innovation;
Information Infrastructure;
Information Technology;
Information Technology Industry;
Information Technology Industry;
United States
Datar, Srikant M., Amram Migdal, and Paul Hamilton. "IBM: Design Thinking." Harvard Business School Case 121-007, April 2021. (Revised June 2021.)
- 09 Jun 2015
- First Look
First Look: June 9, 2015
the closer one gets to the customer in responses from sales and service personnel. This article outlines the issues and explains why withholding information about strategy for competitive reasons often results in greater risk for the...
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Sean Silverthorne
- 23 Jun 2023
- News
Highlights from the Spring 2023 Alumni Board Meeting
the School, and how that research is tied to practice, continuing to increase affordability and access, establishing a digital infrastructure for the School to complement our physical campus, and exploring and strengthening the role of...
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Paul Hamilton
Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models.
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- September 2006 (Revised October 2007)
- Module Note
Platform-Mediated Networks: Definitions and Core Concepts
Defines platform-mediated networks and introduces concepts central to their study. First, it defines networks and network effects; explains how network effects influence users' willingness-to-pay for network access; describes factors that determine the strength of...
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Keywords:
Consumer Behavior;
Network Effects;
Digital Platforms;
Information Technology;
Information Infrastructure;
Digital Platforms
Eisenmann, Thomas R. "Platform-Mediated Networks: Definitions and Core Concepts." Harvard Business School Module Note 807-049, September 2006. (Revised October 2007.)
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
Since March, Harvard Business School Working Knowledge has posted more than 80 stories and research papers on the topic of COVID-19, most targeted at managers and the new challenges they face. That's a lot of information to digest. To...
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by Sean Silverthorne
- Web
Social Enterprise - Faculty & Research
stakeholder engagement and b) reduced informational asymmetry due to increased transparency. Using a large cross-section of firms, we find that firms with better CSR performance face significantly lower capital constraints. Moreover, we...
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- 22 Feb 2018
- Book
The New History of American Capitalism
infrastructure for transactional activity, new scholarship asks what forces shape modern patterns of economic activity and how those patterns sort people and resources. Instead of reproducing conventional dichotomies, current historians...
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Keywords:
Manufacturing
- Web
About the Project - U.S. Competitiveness
leaders, especially in business, can take to strengthen the U.S. economy. The research is informed by global surveys of Harvard Business School alumni working in many industries. Project faculty members regularly present the latest...
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- January 2012 (Revised September 2012)
- Case
Aadhaar: India's 'Unique Identification' System
By: Tarun Khanna and Anjali Raina
Keywords:
Business Government Relations;
Information;
Information Technology;
Organizational Design;
Infrastructure;
Leadership Style;
Business and Government Relations;
Change Management;
Crime and Corruption;
Identity;
Projects;
Information Management;
Information Technology Industry;
India
Khanna, Tarun, and Anjali Raina. "Aadhaar: India's 'Unique Identification' System." Harvard Business School Case 712-412, January 2012. (Revised September 2012.)
- 12 Mar 2021
- News
My Favorite Case
This was my favorite case in my favorite class, Entrepreneurial Management, taught by Professor Howard Stevenson. The protagonist learned the hard way that she had to plan to manage growth and, unfortunately, her operations infrastructure...
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- January 2006 (Revised October 2006)
- Case
Hewlett-Packard: The Flight of the Kittyhawk (A)
By: Clayton M. Christensen
Hewlett-Packard decided that, to grow more rapidly, it needed to design a revolutionary disk drive product that would create an entirely new market or application for magnetic recording technology. The company followed most of the "rules" good managers follow in such...
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Keywords:
Management;
Information Infrastructure;
Innovation and Management;
Product Development;
Computer Industry;
United States
Christensen, Clayton M. "Hewlett-Packard: The Flight of the Kittyhawk (A)." Harvard Business School Case 606-088, January 2006. (Revised October 2006.)
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
systems of factories, hotels, hospitals, or agencies as reflected in (a) the structure of who gets what good, service, or information from whom, (b) the coordinative connections among people so that they can express reliably what they...
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- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
customer order, or processing the same type of paycheck or benefit claim across multiple companies. But benchmarking is not informative when it is used to compare fundamentally different processes or products. For example, knowing that a...
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- 14 May 2013
- First Look
First Look: May 14
that decays over time, similar to that of advertising. A major challenge is that privacy laws prevent us from observing information about the applicant pool. I overcome this challenge by using order statistic distribution to infer...
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Sean Silverthorne
- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
developed a long-term-oriented approach through formal (e.g., incentive systems) or informal institutions (e.g., building the corporate culture over time and employee selection). The finding that more long-term-oriented firms have lower...
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