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Show Results For
-
All HBS Web
(5,371)
- People (16)
- News (1,534)
- Research (2,628)
- Events (10)
- Multimedia (7)
- Faculty Publications (1,073)
- 12 Jun 2018
- Research & Ideas
In a Landscape of 'Me Too' Drug Development, What Spurs Radical Innovation?
was invented as a treatment for chronic myelogenous leukemia, and by the study’s measures was quite a novel drug. Novartis shares jumped almost 7 percent the day Gleevec was approved by the FDA. The drug proved effective and became a...
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- Web
Introducing LivelyHood, A Volunteer Nonprofit Founded in Response to COVID-19 - MBA
decided to do something about it. Over the course of a week, we assembled a team of other students, designers, and engineers to build a potential solution to the problem. Separated physically but united in...
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- January 1989 (Revised March 1991)
- Case
General Electric Canada: Designing a New Organization
By: Lynda M. Applegate and James I. Cash Jr.
General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,...
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Keywords:
Organizational Design;
Information Technology;
Groups and Teams;
Change;
Communication;
Information;
Industrial Products Industry;
Canada
Applegate, Lynda M., and James I. Cash Jr. "General Electric Canada: Designing a New Organization." Harvard Business School Case 189-138, January 1989. (Revised March 1991.)
- January 2022
- Case
Walmart USA—Searching for Growth
By: Felix Oberholzer-Gee and Maria P. Roche
In 2022, Doug McMillon, president and CEO of Walmart, and his team looked back at a difficult but ultimately successful past year. The global pandemic had posed enormous challenges but the company had weather the storm successfully, raising same-store sales growth,...
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Oberholzer-Gee, Felix, and Maria P. Roche. "Walmart USA—Searching for Growth." Harvard Business School Case 722-395, January 2022.
- April 2012
- Article
Coming Through When It Matters Most
By: Heidi K. Gardner
All teams would like to think they do their best work when the stakes are highest-when the company's future or their own rests on the outcome of their projects. But too often something else happens. In extensive studies of teams at professional service firms, I have...
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Keywords:
Groups and Teams;
Projects;
Performance Expectations;
Failure;
Risk and Uncertainty;
Safety;
Experience and Expertise;
Knowledge Sharing
Gardner, Heidi K. "Coming Through When It Matters Most." Harvard Business Review 90, no. 4 (April 2012).
- October 2003 (Revised January 2016)
- Supplement
The BCPC Internet Strategy Team: Terry Maneri
By: Amy C. Edmondson and Laura Feldman
Accompanies The BCPC Internet Strategy Team: An Exercise and provides unique background information on one of the team members.
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Keywords:
Decision Making;
Knowledge Sharing;
Groups and Teams;
Behavior;
Perspective;
Strategy;
Cooperation;
Telecommunications Industry
Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: Terry Maneri." Harvard Business School Supplement 604-040, October 2003. (Revised January 2016.)
- December 2007 (Revised September 2011)
- Case
Global Knowledge Management at Danone (A)
By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen
This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through...
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Keywords:
Decision Choices and Conditions;
Employee Relationship Management;
Knowledge Management;
Knowledge Sharing;
Social and Collaborative Networks;
Expansion;
Consumer Products Industry;
France
Edmondson, Amy C., Bertrand Moingeon, Vincent Marie Dessain, and Ane Damgaard Jensen. "Global Knowledge Management at Danone (A)." Harvard Business School Case 608-107, December 2007. (Revised September 2011.)
- 19 Apr 2024
- News
Alumni Host Energy CEO Summit in Houston; Austin Club Co-Hosts SXSW Reception
audience engagement, says Stephen Horn (MBA 1983), the Summit’s coordinator and former chairman of the club’s board. “That intimate atmosphere is what makes it different. People feel more engaged with the speakers and the speakers often View Details
Keywords:
Margie Kelley
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
you didn’t talk to the right men,’” says Ely, whose team interviewed 33 women consultants and 74 men consultants from the firm’s four largest US offices, as well as four senior leaders in human resources....
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- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
including one I prepared about the New York Police Department. At NYPD, in his first stint as Police Commissioner, Bill Bratton led massive changes in nearly every aspect of the department, including the...
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Keywords:
by James Heskett
- 12 PM – 1 PM EDT, 10 May 2023
- Webinars: Career
How to Recession-Proof Your Career
LinkedIn's former head of Education Marketing joins CPD to share expert knowledge on surviving an economic downturn, including information on how recruiters hire in the midst of a recession, ensuring your LinkedIn profile is ready for a change in the market, and how to...
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- June 2015
- Article
Looking Beyond Mau Mau: Archiving Violence in the Era of Decolonization
Elkins, Caroline M. "Looking Beyond Mau Mau: Archiving Violence in the Era of Decolonization." American Historical Review 120, no. 3 (June 2015): 852–868.
- 01 Jun 2000
- News
Flexibility Is Key to Product Development in Internet Time
compressed time frame, or "Internet time," requires that firms generate and respond to new information for a greater proportion of a development cycle, with much of the feedback coming from customers. In...
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Keywords:
Judith A. Ross
- 26 Nov 2018
- News
New York Alumni Explore Risks and Opportunities in Climate Change
of 8 to 10 people who meet regularly to share both professional and personal challenges and discuss the questions in their lives. HBS Club of Dallas / Taste of Forum event, held at the home of Club President...
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- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,...
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Keywords:
Cost;
Service Operations;
Distribution Channels;
Consumer Behavior;
Internet and the Web;
Banks and Banking;
Technology Adoption;
Service Delivery;
Market Transactions;
Market Participation;
Profit;
Retail Industry;
Banking Industry;
United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)
- 18 May 2021
- Book
Launching a Career in the COVID Economy? Here Are 5 Tips.
building and have someone to advocate for you when you aren’t in the room. Also, pick a few important meetings, such as staff retreats, to attend in person. When you are present, be extra visible by greeting...
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Keywords:
by Carolyn DiPaolo
- October 2023
- Case
Making Progress at Progress Software (A)
By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of...
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- 04 Mar 2016
- Research & Ideas
Is E-commerce at Risk in Apple's Security Dispute with the FBI?
because of national security, and Apple can easily open up the storage closet (or in this case, the cloud service) and give it to them, they’re happy to do so. But the FBI is asking them to write a specific code to unlock their...
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- July 2012 (Revised August 2012)
- Case
Global Knowledge Management at Danone (A) (Abridged)
By: Amy C. Edmondson and David Lane
This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through...
View Details
Keywords:
Decision Choices and Conditions;
Employee Relationship Management;
Knowledge Management;
Knowledge Sharing;
Social and Collaborative Networks;
Expansion;
Consumer Products Industry;
France
Edmondson, Amy C., and David Lane. "Global Knowledge Management at Danone (A) (Abridged)." Harvard Business School Case 613-003, July 2012. (Revised August 2012.)
- 18 Apr 2013
- Working Paper Summaries