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Show Results For
-
All HBS Web
(5,387)
- People (16)
- News (1,537)
- Research (2,636)
- Events (10)
- Multimedia (7)
- Faculty Publications (1,080)
- Web
Dispelling Myths About HBS Through My Summer Venture in Management Program Experience - MBA
would occur in a work environment. My favorite case, led by Professor Anywhere Sikochi, focused on the development of African leaders. This case resonated with me. I lived and studied in Africa for four...
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- December 2007 (Revised September 2011)
- Case
Global Knowledge Management at Danone (A)
By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen
This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through...
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Keywords:
Decision Choices and Conditions;
Employee Relationship Management;
Knowledge Management;
Knowledge Sharing;
Social and Collaborative Networks;
Expansion;
Consumer Products Industry;
France
Edmondson, Amy C., Bertrand Moingeon, Vincent Marie Dessain, and Ane Damgaard Jensen. "Global Knowledge Management at Danone (A)." Harvard Business School Case 608-107, December 2007. (Revised September 2011.)
- 14 Jul 2015
- Blog Post
On the Road: Zurich, Warsaw, and Istanbul
heading next. This May, members of our team traveled to Europe to host HBS information sessions in Zurich, Warsaw, and Istanbul. In case you’re...
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- 01 Jun 2000
- News
Flexibility Is Key to Product Development in Internet Time
compressed time frame, or "Internet time," requires that firms generate and respond to new information for a greater proportion of a development cycle, with much of the feedback coming from customers. In...
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Keywords:
Judith A. Ross
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
including one I prepared about the New York Police Department. At NYPD, in his first stint as Police Commissioner, Bill Bratton led massive changes in nearly every aspect of the department, including the...
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Keywords:
by James Heskett
- 26 Nov 2018
- News
New York Alumni Explore Risks and Opportunities in Climate Change
of 8 to 10 people who meet regularly to share both professional and personal challenges and discuss the questions in their lives. HBS Club of Dallas / Taste of Forum event, held at the home of Club President...
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- 12 Jun 2018
- Research & Ideas
In a Landscape of 'Me Too' Drug Development, What Spurs Radical Innovation?
was invented as a treatment for chronic myelogenous leukemia, and by the study’s measures was quite a novel drug. Novartis shares jumped almost 7 percent the day Gleevec was approved by the FDA. The drug proved effective and became a...
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- 21 Dec 2022
- News
HBS Community Comes Together in Wake of Ukraine Invasion
Chief Digital Transformation Officer at the State Service of Special Communication and Information Protection of Ukraine APRIL 15 As the reality of the conflict in Ukraine became clear View Details
- 18 Apr 2013
- Working Paper Summaries
The Impact of Pooling on Throughput Time in Discretionary Work Settings: An Empirical Investigation of Emergency Department Length of Stay
- April 2012
- Article
Coming Through When It Matters Most
By: Heidi K. Gardner
All teams would like to think they do their best work when the stakes are highest-when the company's future or their own rests on the outcome of their projects. But too often something else happens. In extensive studies of teams at professional service firms, I have...
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Keywords:
Groups and Teams;
Projects;
Performance Expectations;
Failure;
Risk and Uncertainty;
Safety;
Experience and Expertise;
Knowledge Sharing
Gardner, Heidi K. "Coming Through When It Matters Most." Harvard Business Review 90, no. 4 (April 2012).
- 18 May 2021
- Book
Launching a Career in the COVID Economy? Here Are 5 Tips.
building and have someone to advocate for you when you aren’t in the room. Also, pick a few important meetings, such as staff retreats, to attend in person. When you are present, be extra visible by greeting...
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by Carolyn DiPaolo
- March 2001 (Revised April 2001)
- Case
MiCRUS: Activity-Based Management for Business Turnaround
By: Robert S. Kaplan, Jonathan B. Schiff and Stanley Abraham
MiCRUS is a new company, spun off from IBM as a joint venture between IBM and Cirrus Logic to produce semiconductor wafers at world-class costs for its two parent companies. The senior management team needs to overcome the bureaucratic, internally focused culture that...
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Kaplan, Robert S., Jonathan B. Schiff, and Stanley Abraham. "MiCRUS: Activity-Based Management for Business Turnaround." Harvard Business School Case 101-070, March 2001. (Revised April 2001.)
- January 2022
- Case
Walmart USA—Searching for Growth
By: Felix Oberholzer-Gee and Maria P. Roche
In 2022, Doug McMillon, president and CEO of Walmart, and his team looked back at a difficult but ultimately successful past year. The global pandemic had posed enormous challenges but the company had weather the storm successfully, raising same-store sales growth,...
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Oberholzer-Gee, Felix, and Maria P. Roche. "Walmart USA—Searching for Growth." Harvard Business School Case 722-395, January 2022.
- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,...
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Keywords:
Cost;
Service Operations;
Distribution Channels;
Consumer Behavior;
Internet and the Web;
Banks and Banking;
Technology Adoption;
Service Delivery;
Market Transactions;
Market Participation;
Profit;
Retail Industry;
Banking Industry;
United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)
- 18 Apr 2019
- Blog Post
Evolution in Entertainment: A Recap of the 2019 Entertainment & Media Conference
and over 30 speakers who are at the frontiers of change in entertainment. Hosted by HBS’s Entertainment & Media Club, the conference each year brings industry leaders to campus to share their experiences...
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Keywords:
Entertainment / Media / Sports
- October 2003 (Revised January 2016)
- Supplement
The BCPC Internet Strategy Team: Robin Rhee
By: Amy C. Edmondson and Laura Feldman
Accompanies The BCPC Internet Strategy Team: An Exercise and provides unique background information on one of the team members.
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Keywords:
Decision Making;
Knowledge Sharing;
Groups and Teams;
Behavior;
Perspective;
Strategy;
Cooperation;
Telecommunications Industry
Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: Robin Rhee." Harvard Business School Supplement 604-041, October 2003. (Revised January 2016.)
- October 2023
- Case
Making Progress at Progress Software (A)
By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of...
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- 13 Jul 2015
- Research & Ideas
‘Humblebragging’ is a Bad Strategy, Especially in a Job Interview
hypothesized. The takeaway: Humblebragging is annoying. "It's as if you're trying to say something good about yourself, but then you cover it up with something else," Gino says. "And people don't like that." The second study looked at humblebragging View Details
Keywords:
by Carmen Nobel
- October 2003 (Revised January 2016)
- Supplement
The BCPC Internet Strategy Team: Terry Maneri
By: Amy C. Edmondson and Laura Feldman
Accompanies The BCPC Internet Strategy Team: An Exercise and provides unique background information on one of the team members.
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Keywords:
Decision Making;
Knowledge Sharing;
Groups and Teams;
Behavior;
Perspective;
Strategy;
Cooperation;
Telecommunications Industry
Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: Terry Maneri." Harvard Business School Supplement 604-040, October 2003. (Revised January 2016.)
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
you didn’t talk to the right men,’” says Ely, whose team interviewed 33 women consultants and 74 men consultants from the firm’s four largest US offices, as well as four senior leaders in human resources....
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