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All HBS Web
(1,648)
- Faculty Publications (494)
- Article
Theory of Constant Proportion Portfolio Insurance
By: André Perold and Fischer Black
Perold, André, and Fischer Black. "Theory of Constant Proportion Portfolio Insurance." Journal of Economic Dynamics & Control 16, nos. 3-4 (July–October 1992): 403–426.
- June 1992
- Teaching Note
Marsh & McLennan (A), Teaching Note
Teaching Note for (9-171-303).
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- June 1992
- Teaching Note
U.S. Health Care Systems, Prospectus and Maxicare Health Plans, Inc., Teaching Note
- February 1992 (Revised September 2019)
- Case
The House of Tata
By: James E. Austin and Ashish Nanda
The case traces the evolution of the Tata group, one of the largest and highly respected Indian business houses, from its 19th century founding and early growth in diverse industries, to its response to changes in government regulation in independent India, up to its...
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Keywords:
Indian Economy;
International Business;
Government And Business;
Government Regulation;
Synergy;
Conglomerates;
Business Conglomerates;
Developing Countries and Economies;
Business and Government Relations;
Business History;
Insurance Industry;
Insurance Industry;
Insurance Industry;
Insurance Industry;
Insurance Industry;
India
Austin, James E., and Ashish Nanda. "The House of Tata." Harvard Business School Case 792-065, February 1992. (Revised September 2019.)
- January 1992
- Teaching Note
New York Life Insurance Co.: Pension Department, Teaching Note
By: Robert J. Dolan
Teaching Note for (9-591-051).
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- January 1992
- Case
Apex Insurance Corp. (AIC): Flood Insurance Program
Keywords:
Insurance Industry
Wheelwright, Steven C. "Apex Insurance Corp. (AIC): Flood Insurance Program." Harvard Business School Case 692-024, January 1992.
- 1992
- Working Paper
A Framework for the Economic Analysis of Deposit Insurance and Other Guarantees
By: Zvi Bodie and R. Merton
- 1992
- Working Paper
On the Management of Deposit Insurance and Other Guarantees
By: Robert C. Merton and Zvi Bodie
- September 1991 (Revised January 1997)
- Case
Manzana Insurance: Fruitvale Branch (Abridged)
Deals with performance assessment and improvement of a service operation in the insurance industry, a market that is highly sensitive to response time. Two branch offices in direct competition are described, and the impact of response time on performance is suggested....
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Keywords:
Business Offices;
Decision Choices and Conditions;
Time Management;
Service Operations;
Performance Evaluation;
Competition;
Insurance Industry
Wheelwright, Steven C. "Manzana Insurance: Fruitvale Branch (Abridged)." Harvard Business School Case 692-015, September 1991. (Revised January 1997.)
- 1991
- Article
Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications
By: Leonard A. Schlesinger and Jeffrey Zornitsky
Survey data from 1,277 employees and 4,269 customers of a personal lines insurance organization were analyzed with the following results: (a) employee perceptions of service quality are positively related to both job satisfaction and self-perceived service capability;...
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Schlesinger, Leonard A., and Jeffrey Zornitsky. "Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications." Human Resource Planning 14, no. 2 (1991): 141–149.
- March 1991 (Revised May 1991)
- Case
New York Life Insurance Co.: Pension Department
By: Robert J. Dolan
Analyzes competition in the pension fund industry. In particular, New York Life must decide whether to compete head-to-head with mutual fund giants by offering record-keeping services or to just continue to focus on selling investment products. Presents the results of...
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Dolan, Robert J. "New York Life Insurance Co.: Pension Department." Harvard Business School Case 591-051, March 1991. (Revised May 1991.)
- January 1990
- Case
Bituminous Insurance Companies
By: F. Warren McFarlan and H. Jeff Smith
Keywords:
Insurance Industry
McFarlan, F. Warren, and H. Jeff Smith. "Bituminous Insurance Companies." Harvard Business School Case 190-096, January 1990.
- August 1989 (Revised May 1993)
- Case
Computer Company's Health Plan
Herzlinger, Regina E. "Computer Company's Health Plan." Harvard Business School Case 190-038, August 1989. (Revised May 1993.)
- July 1989
- Article
On the Application of the Continuous-Time Theory of Finance to Financial Intermediation and Insurance
By: Robert C. Merton
Merton, Robert C. "On the Application of the Continuous-Time Theory of Finance to Financial Intermediation and Insurance." Geneva Papers on Risk and Insurance 14, no. 52 (July 1989): 225–262. (Reproduced as Chapter 14 in Continuous-Time Finance.)
- June 1989 (Revised July 1993)
- Case
CIGNA Worldwide
By: John A. Quelch
A CIGNA Worldwide (CWW) task group of European country directors and key functional managers is meeting in November 1988 to discuss how CWW should respond to the European Community's plan to remove existing internal barriers and restrictions to the free flow of goods...
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Keywords:
Multinational Firms and Management;
Insurance;
Competitive Strategy;
Emerging Markets;
Trade;
Insurance Industry;
Europe
Quelch, John A. "CIGNA Worldwide." Harvard Business School Case 589-098, June 1989. (Revised July 1993.)
- 1987
- Chapter
Pension Plan Integration as Insurance against Social Security Risk
By: Robert C. Merton, Zvi Bodie and Alan J. Marcus
- July 1987
- Case
Prudential Insurance Co. of America--1985
By: Andre F. Perold
Perold, Andre F. "Prudential Insurance Co. of America--1985." Harvard Business School Case 288-007, July 1987.
- April 1987
- Background Note
Note on Accounting for Property and Casualty Insurance Companies
By: Andre F. Perold
Perold, Andre F. "Note on Accounting for Property and Casualty Insurance Companies." Harvard Business School Background Note 287-082, April 1987.