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- All HBS Web (117)
- Faculty Publications (33)
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- All HBS Web (117)
- Faculty Publications (33)
- 01 Mar 2012
- News
Health Care’s New Frontier
athenahealth was operating 13 practices and achieving 50 percent revenue growth. The only snag was cash flow. “It was almost impossible to get claims paid reliably or to keep track of the basic information flow among practitioners, labs,...
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- 01 Jun 2022
- News
Vision: Into the Breach
Cyberattacks are surging: Accenture reports that cyber intrusions jumped by 125 percent, globally, in the first half of 2021 over the same period in 2020. And while all those data breaches and ransomware attacks have meant major headaches for companies and their...
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Alexander Gelfand
- 03 Jul 2012
- Research & Ideas
HBS Faculty on Supreme Court Health Care Ruling
the average expenses of the sick enrolled in state high-risk pools ranged from $8,000 to $24,000. Even the top 10 percent of taxpayers, with incomes over $110,000, could barely afford these sums. Sick people are currently insured because...
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- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
goals. For example, as Joanna pointed out, " we have a 'disease management' system, (not) a 'health care' system Insurers profit from healthy individuals, but they do not actually contribute to our health." Another problem is a...
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- 03 Mar 2008
- First Look
First Look: March 4, 2008
of the recommended measures and sent the bill to the Governor for his signature. The life insurance industry objected, however, claiming that some of the new rules would reduce consumer choice and...
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Martha Lagace
- 01 Jun 2015
- News
Alumni and Faculty Books for June 2015
whether it should be fed to children, and the credibility of European research indicating raw milk has important healing powers. It answers them in nonideological terms by focusing on real-world data and taking issue with wild claims on...
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- 17 Jun 2016
- Op-Ed
Companies Need to Start Marketing Security to Customers
behavior would not sit well at the annual industry association meeting and your holier-than-thou superiority claim might tempt fate and attract a terrorist attack. If anything, safety is downplayed as pre-flight instructions to airline...
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- 07 Dec 2010
- First Look
First Look: Dec. 7
(EV) reporting by firms with life insurance operations to assess the impact of unregulated financial reporting on transparency and to examine the institutional characteristics that promote unregulated reporting. Under EV accounting the...
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Sean Silverthorne
- 21 May 2013
- First Look
First Look: May 21
(MultiBank), focusing on its insurance division (EurInsurance), which suffered large losses in the European insurance crisis of 2002-2003. At MultiBank, the insurance crisis...
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Sean Silverthorne
- 26 Jan 2016
- First Look
January 26, 2016
Allianz Turkey executives focus their initial efforts on the claims process of the automobile insurance business—a lowly rated segment of the insurance industry by their...
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Sean Silverthorne
- 06 Dec 2021
- News
Truth Be Told
False Claims Act, which rewards whistleblowers who report fraud against the federal government with a percentage of the money recovered. “We need to understand the costs,” explains Heese, “and how to empower the people who have important...
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- 12 Jan 2010
- First Look
First Look: Jan. 12
http://papers.nber.org/papers/W15551 Labor Regulations and European Private Equity Authors:Ant Bozkaya and William R. Kerr Abstract European nations substitute between employment protection regulations and labor market expenditures (e.g., unemployment View Details
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Martha Lagace
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
than prescriptions picked up at a pharmacy. Nevertheless, when home delivery is offered on an opt-in basis, the take-up rate is only 6%. We study a program that makes active choice of either home delivery or pharmacy pick-up a requirement for View Details
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Sean Silverthorne
- 02 Sep 2008
- First Look
First Look: September 3, 2008
another. The second involves the extent to which firms borrow and acquire claims on other firms with the proceeds. When a group of firms raises their involvement in this activity, firms outside the group may face more difficulties in...
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Sean Silverthorne
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
software. Jim Heskett Others of you cited examples of your use of hard-wiring. Jay Cross offers it as an alternative to traditional pricing. Although clients don't bite, he claims that it gets him credibility points, more business, and...
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by James Heskett
- 12 Jan 2015
- Research & Ideas
Regulators Ease Up on Companies Generating Political Benefits
SEC that plays favorites in this way, Heese found. In another study, Heese looked at regulation by Medicare of hospital fraud. It's an all-too-common practice for hospitals to claim patient ailments more serious than they actually were,...
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by Michael Blanding
- 24 Sep 2013
- First Look
First Look: September 24
Earnings Call By: Eccles, Robert G., and George Serafeim Abstract—One of the challenges companies claim to face in making sustainability a core part of their strategy and operations is that the market does not care about sustainability,...
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Sean Silverthorne
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
Joseph R. Biden Jr. becomes the 46th president of the United States at a time when the nation is grappling with several sober realities at once: a deadly pandemic that is claiming the lives of thousands of Americans daily, a bumpy vaccine...
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by Dina Gerdeman
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
products. After presenting empirical support for our claims of an evolving marketplace, we discuss the tradeoffs associated with reshaping the ODA for the 21st century. Publisher's link:...
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Dina Gerdeman
- 07 Apr 2009
- First Look
First Look: April 7, 2009
would have otherwise been undertaken at home. These two tempting claims are found to have limited, if any, systematic support. Instead, modern welfare norms that capture the nature of multinational firm activity recommend a move toward...
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Martha Lagace