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- All HBS Web (81)
- Faculty Publications (17)
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
commodity, the major actors have focused primarily on lowering and shifting costs, increasing their bargaining power, and restricting services. Providers have offered broad and undifferentiated services, competing based on convenience and...
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- 14 Oct 2008
- Research & Ideas
Should You Bring Advertising Expertise In-House?
managers to give serious consideration to the internalization of at least some advertising and marketing services," Silk says in this Q&A. Sarah Jane Gilbert: Can you explain the concept of vertical integration? Alvin Silk: Vertical View Details
- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
and value. But health care has been treated as a commodity and cost reduction has been the dominant approach. Employers have gone to their vendors, health plans, or third-party administrators in the case of self insured plans, and tried to View Details
- 13 Mar 2007
- First Look
First Look: March 13, 2007
"winner's curse," a phenomenon commonly observed in asymmetric information bargaining situations, and instead found strong support for its robustness. In a series of manipulations of the "Acquiring a Company Task," we...
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Martha Lagace
- 15 Dec 2015
- First Look
December 15, 2015
findings and advice. Anxiety leads to poor outcomes. You will be less nervous about negotiating, however, if you repeatedly practice and rehearse. You can also avoid anxiety by asking an outside expert to represent you at the bargaining...
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Carmen Nobel
- 18 Feb 2009
- First Look
First Look: February 18, 2009
Model and Ecological Integrity in Southern Africa Harvard Business School Case 709-001 The Londolozi game viewing reserve in South Africa became a defining icon of ecotourism during the 1990s and early 2000s-that is, a tourist business...
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Martha Lagace
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
with the wrong kind of competition, on the wrong things. Instead, we have a zero-sum competition to restrict services, assemble bargaining power, shift the cost to others, or grab more of the revenue versus other actors in the system....
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- 26 Jul 2016
- Research & Ideas
Where will Pokémon Go with Your Personal Information?
in limited ways. Where they superimposed information on top of what you were already seeing, Pokémon Go superimposes geospacial information in an integrated way, allowing the game creators to put these monsters in exact locations and in...
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- 24 May 2004
- Research & Ideas
Becoming an Ethical Negotiator
by how we relate to one another. They believe that attaching a price to integrity or loyalty is fundamentally to debase it. Q: You write, "Intent and impact are important factors in thinking about negotiation and relationships."...
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by Martha Lagace
- 27 Feb 2007
- First Look
First Look: February 27, 2007
dearly for the intangible aspects of the product, which the firm works very hard to keep integrated with the physical product. Deals with a range of issues confronting creative economy companies, such as how to produce products with very...
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Martha Lagace
- 22 Dec 2009
- First Look
First Look: Dec. 22
receive significantly more capital expenditures than divisions through which the new CEO has advanced. The pattern of reverse-favoritism in capital allocation is more pronounced if the new CEO has less authority or if the unaffiliated divisions have more View Details
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Martha Lagace
- Web
Podcast - Managing the Future of Work
Managing the Future of Work Micha Kaufman on the new terms of the talent bargain The pandemic took remote work mainstream. This gave a boost to online platforms for freelance professionals and highly skilled workers. Micha Kaufman,...
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- 22 Nov 2016
- First Look
November 22, 2016
the cooperative activity has arisen between the parties themselves as a matter of pragmatism. In either instance, tribes and states often find themselves at the bargaining table. The negotiation dynamics of tribal-state compacting,...
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Sean Silverthorne
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
Comstat model developed by the New York City Police Department in the 1990s, to take a problem-solving approach to improving student results. All of these efforts are complicated by the environment in which districts operate—their elected governance structures,...
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- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
In past issues of this newsletter, we have highlighted a variety of psychological biases that affect negotiators, many of which spring from a reliance on intuition. Of course, negotiators are not always affected by bias; we often think systematically and clearly at the...
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by Max H. Bazerman & Deepak Malhotra
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
quality offerings, but he was selling more than the gloves, fans, corsets, or picnic hampers. He was also creating a brand with a very important service component to it, and this component was not nearly as important in Wedgwood or Heinz's brands. Field's brand was...
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by Martha Lagace
- 01 Jun 2012
- News
Made in the USA
galvanized wire used to make lobster traps and fencing. The coating comes in a variety of colors. Photo courtesy Riverdale Mills That philosophy has been a guiding tenet at Riverdale from Day One. While rehabbing the abandoned mill he bought at a View Details
- 07 Feb 2012
- First Look
First Look: February 7
an integral component of the FAA's Traffic Flow Management (TFM) procedures. CDM allows the FAA to act as a mediator when managing TFM programs, transferring as much decision making as possible to the individual airlines. Although this...
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Sean Silverthorne
- 15 Jan 2008
- First Look
First Look: January 15, 2008
product design, production, distribution, and system integration may be split up among hundreds or even thousands of firms. Different firms will design and produce the different components of a complex artifact (like the processor,...
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Martha Lagace
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
integrated chain. The presence of an e-intermediary with limited market share improves farmers' profits; however, if the e-intermediary grows too large, it negatively impacts both farmers' and supply chain profits. Finally, as the number...
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Sean Silverthorne