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- Faculty Publications (161)
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- All HBS Web (710)
- Faculty Publications (161)
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
agencies focused on development projects and private-sector growth in emerging economies often seen as too risky for most investors. But this new assignment was something else entirely. “I have a phenomenal View Details
Keywords:
Julia Hanna
- December 2010 (Revised March 2011)
- Background Note
Layoffs: Management Implications and Best Practices
By: Sandra J. Sucher, Elana Sara Green and David Alberto Rosales
This note reviews decision criteria for carrying out a layoff, best practices for implementation, and ways that managers can prepare themselves to conduct a layoff.
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Keywords:
Job Cuts and Outsourcing
Sucher, Sandra J., Elana Sara Green, and David Alberto Rosales. "Layoffs: Management Implications and Best Practices." Harvard Business School Background Note 611-029, December 2010. (Revised March 2011.)
- October 2003 (Revised April 2004)
- Case
Jamcracker: Pivot Path
A medium-size company considers entering into a high-tech "over-the-Net" outsourcing arrangement that hinges on buying an integration platform from Jamcracker. Introduces students to the many options available in modern IT outsourcing and challenges them to develop a...
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Austin, Robert D. "Jamcracker: Pivot Path." Harvard Business School Case 604-052, October 2003. (Revised April 2004.)
- February 2008 (Revised January 2009)
- Background Note
Offshoring Day in BGIE and Strategy
By: Jan W. Rivkin and Troy Smith
Describes a set of activities in which students will participate before and during a day of classes on offshoring. The day's classes will examine the implications of offshoring for policy makers, business leaders, and workers.
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Rivkin, Jan W., and Troy Smith. "Offshoring Day in BGIE and Strategy." Harvard Business School Background Note 708-492, February 2008. (Revised January 2009.)
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
basis of systematic performance. Focusing on relative total shareholder returns (rTSR), the predominant metric specified in these contracts and used by market participants to evaluate managers, we document that 60% of firms—those that...
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Keywords:
Dina Gerdeman
- October 2020
- Case
Israelis, Palestinians and the Technology Bridge Between Them: A Work in Progress
By: Elie Ofek and Lia Weiner
In Israel of 2020 the demand for software engineers was endless. Meanwhile just miles away, Palestinian universities were graduating 3,000 engineers a year, and many of them could not find jobs in the still nascent Palestinian tech sector. Could these dots be...
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Keywords:
Geopolitics;
Technology Ecosystem;
Software Engineers;
Information Technology;
Applications and Software;
Business Startups;
International Relations;
Cooperation;
Opportunities;
Problems and Challenges;
Technology Industry;
Israel;
Palestinian state
Ofek, Elie, and Lia Weiner. "Israelis, Palestinians and the Technology Bridge Between Them: A Work in Progress." Harvard Business School Case 521-046, October 2020.
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
history of this American corporate icon. The U.S. cannot afford to lose the thousands of middle-class jobs of GM workers and management, nor the cutting edge R&D that GM...
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- 17 Jul 2023
- Research & Ideas
Money Isn’t Everything: The Dos and Don’ts of Motivating Employees
Those might be the very parts of the job that your workers find most enjoyable, and loving their work is an important motivational factor for many workers. “The way that AI will change View Details
Keywords:
by Avery Forman
- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
people leaving my organization or refusing to return to the office in such high numbers? What is my response, and how are my employees receiving it? At a time when people are getting choosier about where they work View Details
Keywords:
by Hise Gibson and MaShon Wilson
- 01 Jun 2023
- News
Alumni and Faculty Books
Balance Pouring yourself into a single full-time job is the riskiest move you can make. Your parents ’ advice to focus on one career path? It doesn’t work anymore, for reasons ranging from recessions to student loan debt, the gig economy,...
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- October 2008
- Case
Tegan c.c.c.
Examines a struggling IT outsourcing project from the perspective of the customer--Tegan. It should be used in conjunction with Hrad Technika (9-609-039), which illustrates the supplier's point of view. When Tegan, a Welsh toy distributor, outsources the development of...
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Keywords:
Job Cuts and Outsourcing;
Information Technology;
Service Operations;
Business Processes;
Information Technology Industry;
Wales;
Czech Republic
Upton, David M., and Bradley R. Staats. "Tegan c.c.c." Harvard Business School Case 609-038, October 2008.
- March 2000 (Revised April 2001)
- Case
Menem and the Populist Tradition in Argentina
By: Rafael M. Di Tella and Eliseo Neuman
Argentina has flourished under a fixed exchange rate system, yet there are large income and employment fluctuations. The social cost of unemployment is threatening the viability of the economic model. Building a welfare state is one alternative, but this may be a...
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Keywords:
History;
Governance;
Job Cuts and Outsourcing;
Employment;
Currency Exchange Rate;
Welfare;
Government Administration;
Government and Politics;
Argentina
Di Tella, Rafael M., and Eliseo Neuman. "Menem and the Populist Tradition in Argentina." Harvard Business School Case 700-061, March 2000. (Revised April 2001.)
- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
a better job of making apartments appealing than the online classified site, but first they had to siphon away its customers. To do that, Chesky and Gebbia created software to hack Craigslist to extract the...
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- April 1990 (Revised April 1993)
- Case
Bridgeton Industries: Automotive Component & Fabrication Plant
Bridgeton Industries was experiencing reduced sales. To become more competitive it introduced a classification procedure for products based upon their productivity and other factors. Products were classified into three groups: world class, potentially world class, and...
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Keywords:
Job Cuts and Outsourcing;
Competition;
Cost Management;
Manufacturing Industry;
Auto Industry
Cooper, Robin. "Bridgeton Industries: Automotive Component & Fabrication Plant." Harvard Business School Case 190-085, April 1990. (Revised April 1993.)
- April 2002 (Revised July 2003)
- Case
Cisco Systems and its Community Fellowship Program (A)
By: Diana Barrett and Sheila McCarthy
Focuses on the introduction, implementation, and initial evaluation of Cisco Systems Community Fellowship Program. This program provided Cisco employees affected by the layoff the option of working with a nonprofit organization for one year. Instead of a severance...
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Keywords:
Job Cuts and Outsourcing;
Compensation and Benefits;
Philanthropy and Charitable Giving;
Web Services Industry;
Information Technology Industry;
United States
Barrett, Diana, and Sheila McCarthy. "Cisco Systems and its Community Fellowship Program (A)." Harvard Business School Case 302-078, April 2002. (Revised July 2003.)
- January 2009 (Revised June 2010)
- Case
Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture
By: Ranjay Gulati
Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational...
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Keywords:
Customer Satisfaction;
Organizational Design;
Organizational Structure;
Organizational Change and Adaptation;
Change Management;
Organizational Culture;
Research and Development;
Job Cuts and Outsourcing;
Employees;
Brands and Branding;
Customer Relationship Management;
Business Units
Gulati, Ranjay. "Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture." Harvard Business School Case 409-061, January 2009. (Revised June 2010.)
- January 2005 (Revised November 2009)
- Case
Tata Consultancy Services
By: Rohit Deshpande and Seth Schulman
As CEO of Tata Consultancy Services (TCS), S. "Ram" Ramadorai had grown the company into an emerging IT services powerhouse, with marquee clients such as General Electric, offices in 32 countries, and revenues of nearly $2 billion dollars. Now, he was about to steer...
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Keywords:
Initial Public Offering;
Job Cuts and Outsourcing;
Labor;
Competitive Strategy;
Information Technology;
Consulting Industry;
India;
United States
Deshpande, Rohit, and Seth Schulman. "Tata Consultancy Services." Harvard Business School Case 505-058, January 2005. (Revised November 2009.)
- June 2004 (Revised July 2005)
- Case
Procter & Gamble: Global Business Services
By: Thomas J. DeLong, Warren Brackin, Alex Cabanas, Phil Shellhammer and David L. Ager
Dave Walker, vice-president of business service opportunities and chairman of the governance team at Procter & Gamble, must decide what to do with P&G's 5,700 employee Global Business Services (GBS) group. GBS brought together internal services such as finance,...
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Keywords:
Business Units;
Change Management;
Decision Making;
Globalized Firms and Management;
Job Cuts and Outsourcing;
Organizational Design
DeLong, Thomas J., Warren Brackin, Alex Cabanas, Phil Shellhammer, and David L. Ager. "Procter & Gamble: Global Business Services." Harvard Business School Case 404-124, June 2004. (Revised July 2005.)
- 07 Jul 2011
- News