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Show Results For
-
All HBS Web
(1,753)
- People (4)
- News (273)
- Research (1,137)
- Events (6)
- Multimedia (9)
- Faculty Publications (703)
- May 2022
- Case
Executive Decision-Making at Zola
By: Amy C. Edmondson and Michael Roberto
In April 2020, Rachel Jarrett, President and COO of wedding technology company Zola, called a meeting with the organization’s key decision-makers. The company had previously launched three business expansions: a vendor marketplace, a wedding apparel division, and a...
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Keywords:
Decision Making;
Voting;
Decision Choices and Conditions;
Management Skills;
Management;
Management Style;
Organizations;
Organizational Culture;
Entertainment and Recreation Industry;
Entertainment and Recreation Industry;
United States
Edmondson, Amy C., and Michael Roberto. "Executive Decision-Making at Zola." Harvard Business School Case 622-074, May 2022.
- September 2023
- Exercise
Irrationality in Action: Decision-Making Exercise
By: Alison Wood Brooks, Michael I. Norton and Oliver Hauser
This teaching exercise highlights the obstacle of biases in decision-making, allowing students to generate examples of potentially poor decision-making rooted in abundant and unwanted bias. This exercise has two parts: a pre-class, online survey in which students...
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Brooks, Alison Wood, Michael I. Norton, and Oliver Hauser. "Irrationality in Action: Decision-Making Exercise." Harvard Business School Exercise 924-007, September 2023.
- February 2020
- Article
Why Prosocial Referral Incentives Work: The Interplay of Reputational Benefits and Action Costs
By: Rachel Gershon, Cynthia Cryder and Leslie K. John
While selfish incentives typically outperform prosocial incentives, in the context of customer referral rewards, prosocial incentives can be more effective. Companies frequently offer “selfish” (i.e., sender-benefiting) referral incentives, offering customers financial...
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Keywords:
Incentives;
Prosocial Behavior;
Judgment And Decision-making;
Referral Rewards;
Motivation and Incentives;
Consumer Behavior;
Decision Making
Gershon, Rachel, Cynthia Cryder, and Leslie K. John. "Why Prosocial Referral Incentives Work: The Interplay of Reputational Benefits and Action Costs." Journal of Marketing Research (JMR) 57, no. 1 (February 2020): 156–172.
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
ourselves time to develop disagreement and perhaps gain some understanding of what the decision is all about." Developing disagreement and "high-contention" View Details
Keywords:
by Garry Emmons
- Research Summary
Strategic Decision-Making Processes
Michael Roberto is studying the processes that managers employ to make critical strategic decisions. Through extensive field research, he has examined how groups of senior managers make these decisions efficiently, and simultaneously build the consensus required to...
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- March 2021
- Article
Bayesian Signatures of Confidence and Central Tendency in Perceptual Judgment
By: Yang Xiang, Thomas Graeber, Benjamin Enke and Samuel Gershman
This paper theoretically and empirically investigates the role of Bayesian noisy cognition in perceptual judgment, focusing on the central tendency effect: the well-known empirical regularity that perceptual judgments are biased towards the center of the...
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Xiang, Yang, Thomas Graeber, Benjamin Enke, and Samuel Gershman. "Bayesian Signatures of Confidence and Central Tendency in Perceptual Judgment." Attention, Perception, & Psychophysics (March 2021): 1–11.
- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
and Warren Bennis that judgment trumps experience. While raising many other questions about the column, Michael Scott pointed out that "as the book (by Tichy and Bennis)...
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Keywords:
by Jim Heskett
- 03 Apr 2013
- News
Judgment as the Essence of Leadership
- February 1998 (Revised February 2000)
- Teaching Note
Decision-Making Exercise (A), (B), and (C), TN
By: David A. Garvin and Michael Roberto
Teaching Note for (9-397-031), (9-397-032), and (9-397-033).
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- Article
Drive Innovation with Better Decision-Making
By: Linda A. Hill, Emily Tedards and Taran Swan
Despite their embrace of agile methods, many firms striving to innovate are struggling to produce breakthrough ideas. A key culprit, according to the authors, is an outdated, inefficient approach to decision-making. Today’s discovery-driven innovation processes involve...
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Keywords:
Innovation and Invention;
Decision Making;
Decision Choices and Conditions;
Organizational Change and Adaptation
Hill, Linda A., Emily Tedards, and Taran Swan. "Drive Innovation with Better Decision-Making." Harvard Business Review 99, no. 6 (November–December 2021): 70–79.
- 15 Jan 1995
- News
Ethical Leadership and the Psychology of Decision-Making
- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
contradictory to sound judgment. It only emphasizes it . Judgment is an encapsulation of all those elements data, facts, processes, etc that go into decisions from which we have learned in the past." Joe Schmid said: "Our...
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Keywords:
by James Heskett
- Article
The Influence of Standards on Judgment and Choices
By: A. E. Tenbrunsel, K. A. Wade-Benzoni, D. M. Messick and M. H. Bazerman
Tenbrunsel, A. E., K. A. Wade-Benzoni, D. M. Messick, and M. H. Bazerman. "The Influence of Standards on Judgment and Choices." Academy of Management Journal 43, no. 5 (October 2000): 854–866.
- November 2022
- Teaching Note
Executive Decision-Making at Zola
By: Amy C. Edmondson and Michael Roberto
Teaching Note for HBS Case. No. 622-074.
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- 2017
- Conference Presentation
The Efficiency Principle in Moral Judgment
By: J. De Freitas and S. G. B. Johnson
- 2000
- Dissertation
Strategic Decision-Making Processes: Achieving Efficiency and Consensus Simultaneously
By: Michael A. Roberto
Cost Conscious? The Neural and Behavioral Impact of Price Primacy on Decision-Making
Price is a key factor in most purchases, but can be presented at different stages of decision-making prior to a purchase. We looked at how the order of price and product information might impact decision-making... View Details
- December 2008
- Article
Fundamental Dimensions of Social Judgment
By: A. Abele, A.J.C. Cuddy, C. Judd and V. Yzerbyt
Abele, A., A.J.C. Cuddy, C. Judd, and V. Yzerbyt. "Fundamental Dimensions of Social Judgment." European Journal of Social Psychology 38, no. 7 (December 2008): 1063–1065.
- 2015
- Conference Presentation
Behaviorist Thinking in Judgments of Wrongness, Punishment, and Blame
By: J. De Freitas and S. G. B. Johnson
- 16 Jun 2012
- News