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All HBS Web
(1,175)
- People (3)
- News (295)
- Research (387)
- Events (3)
- Multimedia (23)
- Faculty Publications (211)
CNN Anderson Cooper 360: Debate Body Language Speaks Volumes
Amy Cuddy points to past debates for examples of non-verbal cues that can change how a candidate's message is received.
- 31 Aug 2022
- Podcast
Credly's Jonathan Finkelstein on the evolving language of skills
As work is recast in terms of skills and credentials, is the labor market awash in too much information? Credly's founder and CEO argues that more detail--verified and expressed in a standard taxonomy--can benefit both workers and employers.
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- 25 Feb 2016
- News
Amy Cuddy on the power of body language
- 18 Jul 2012
- News
What You Don't Know About Body Language -- but Should
- 16 Nov 2017
- News
Language and Globalization: The Mandate to Speak English at Rakuten
- 25 Jun 2013
- News
Make Body Language Work for You
- August 2011 (Revised April 2013)
- Case
Language and Globalization: 'Englishnization' at Rakuten (A)
By: Tsedal Neeley
Hiroshi Mikitani, the CEO of Rakuten, (Japan's largest online retailer), is at the helm of an organization that is rapidly expanding into global markets. In a critical stride toward becoming the world's No. 1 Internet services company, Mikitani announces...
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Keywords:
Teaching;
Human Capital;
Change Management;
Transformation;
Social Enterprise;
Communication Strategy;
Internet and the Web;
Disruptive Innovation;
Organizational Change and Adaptation;
Strategic Planning;
Leadership;
Global Strategy;
Technology Industry;
Retail Industry;
Japan
Neeley, Tsedal. "Language and Globalization: 'Englishnization' at Rakuten (A)." Harvard Business School Case 412-002, August 2011. (Revised April 2013.)
- 01 Oct 2012
- News
Amy Cuddy: Your body language shapes who you are
- 2018
- Working Paper
Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 6 The Value Structure of Technologies, Part 1: Mapping Functional Relationships
Organizations are formed in a free economy because a person or group perceives value in carrying out a technical recipe that is beyond the capacity of a single person. Technology specifies what must be done, what resources must be assembled, what actions taken, and...
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Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 6 The Value Structure of Technologies, Part 1: Mapping Functional Relationships." Harvard Business School Working Paper, No. 19-037, October 2018.
- February 2016
- Article
Unearned Status Gain: Evidence from a Global Language Mandate
By: Tsedal Neeley and Tracy Dumas
Theories of status rarely address unearned status gain—an unexpected and unsolicited increase in relative standing, prestige, or worth, attained not through individual effort or achievement, but from a shift in organizationally valued characteristics. We build theory...
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Keywords:
Status and Position;
Equality and Inequality;
Spoken Communication;
Organizations;
Japan;
United States
Neeley, Tsedal, and Tracy Dumas. "Unearned Status Gain: Evidence from a Global Language Mandate." Academy of Management Journal 59, no. 1 (February 2016): 14–43.
- 13 Apr 2012
- News
Power Poses: Tweaking Your Body Language For Greater Sales Success
- 13 Apr 2012
- News
Power Poses: Tweaking Your Body Language For Greater Sales Success
- 03 Oct 2012
- News
Tonight's Presidential Debate Will Be Decided by Body Language
- 02 Jun 2021
- Podcast
AI-assisted language translation: Context is king
Translators aren’t headed for obsolescence just yet. Computer-assisted language translation has come a long way, but for many jobs, you’ll still need a human in the loop to avoid inaccuracies, tone-deafness, and cultural insensitivity. Computer scientist Spence Green...
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- 2017
- Book
The Language of Global Success: How a Common Tongue Transforms Multinational Organizations
By: Tsedal Neeley
For nearly three decades, English has been the lingua franca of cross-border organizations, yet studies on corporate language strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an... View Details
Keywords:
Communication;
Residency;
Corporate Strategy;
Globalized Firms and Management;
Cross-Cultural and Cross-Border Issues;
Brazil;
France;
Germany;
Indonesia;
Japan;
Taiwan;
Thailand;
United States
Neeley, Tsedal. The Language of Global Success: How a Common Tongue Transforms Multinational Organizations. Princeton, NJ: Princeton University Press, 2017.
- 01 Mar 2012
- News
Learning to Speak the Language of Business
countries—including Brazil, China, and the United States—and plans to add seven more this year. Success as a global player takes more than an aggressive acquisitions plan, says Mikitani. It requires that all 7,100 of the firm’s Japanese employees communicate in...
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- 27 Sep 2019
- Blog Post
Learning the Language of Product at Duolingo
Four years ago, I used Duolingo’s free language learning app to pick up enough German to impress my new girlfriend, who had recently moved to Boston from Munich. I was able to use what I learned on the app to not just impress her, but to...
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Keywords:
Technology
- 01 Mar 2015
- News
Communicating the Language of Business Across Borders
organizations face when coordinating operations across linguistic and national boundaries. As a doctoral student at Stanford, she participated in a large-scale global teams study and identified language differences “as the most divisive,...
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