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Show Results For
-
All HBS Web
(4,596)
- People (9)
- News (1,509)
- Research (2,287)
- Events (1)
- Multimedia (44)
- Faculty Publications (1,461)
- December 2010
- Supplement
Rackspace Hosting (2000)
By: W. Earl Sasser, James L. Heskett and Tom Ryder
The leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy.
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Keywords:
Customer Focus and Relationships;
Planning;
Organizational Change and Adaptation;
Service Delivery;
Strategy;
Finance;
Information Technology Industry
Sasser, W. Earl, James L. Heskett, and Tom Ryder. "Rackspace Hosting (2000)." Harvard Business School Video Supplement 811-701, December 2010.
- 23 May 2023
- Cold Call Podcast
The Entrepreneurial Journey of China’s First Private Mental Health Hospital
- April 1994 (Revised May 1995)
- Case
Laura Ashley (A): A New CEO Takes Charge
By: Richard L. Nolan
In a turnaround situation, a new CEO must take actions in the short term to gain control and exercise executive leadership and lay groundwork to formulate a long-term strategy to rebuild a viable business.
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Keywords:
Organizational Change and Adaptation;
Change Management;
Management Teams;
Business Strategy;
Consumer Products Industry;
Apparel and Accessories Industry
Nolan, Richard L. "Laura Ashley (A): A New CEO Takes Charge." Harvard Business School Case 194-142, April 1994. (Revised May 1995.)
Karim R. Lakhani
Karim R. Lakhani is the Dorothy & Michael Hintze Professor of Business Administration at the Harvard Business School. He specializes in technology management, innovation, digital transformation and artificial... View Details
- January – February 2011
- Article
Stop Holding Yourself Back
By: Anne Morriss, Robin J. Ely and Frances X. Frei
After working with hundreds of leaders in a wide variety of organizations and in countries all over the globe, the authors found one very clear pattern: when it comes to meeting their leadership potential, many people unintentionally get in their own way. Five barriers...
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Keywords:
Transformation;
Decision Choices and Conditions;
Leadership;
Personal Development and Career;
Personal Characteristics
Morriss, Anne, Robin J. Ely, and Frances X. Frei. "Stop Holding Yourself Back." Harvard Business Review 89, nos. 1-2 (January–February 2011).
- April 2024
- Teaching Note
'The Wheels on the Bus' Go Electric: Highland Electric Fleets and Partners
By: Rosabeth Moss Kanter and Jacob A. Small
Teaching Note for HBS Case No. 324-107. Founder Duncan McIntyre developed an innovative service-based business to electrify transportation fleets for school districts and scale through public-private partnerships while contributing to climate change solutions. The case...
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- 15 Jan 2009
- Sharpening Your Skills
Sharpening Your Skills: Career & Life Balance
individuals to change their way of thinking about themselves and their role in the world. There is a six-phase plan for recognizing and overcoming impasse, starting with feeling stuck and ending with finally taking action. Each phase has...
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Keywords:
Re: Multiple Faculty
- July – August 2011
- Article
The Enabling Role of Social Position in Diverging from the Institutional Status Quo: Evidence from the U.K. National Health Service
By: Julie Battilana
This study examines the relationship between social position, both within the field and within the organization, and the likelihood of individual actors initiating organizational changes that diverge from the institutional status quo. I explore this relationship using...
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Keywords:
Status and Position;
Transformation;
Organizational Change and Adaptation;
Projects;
Leading Change;
Managerial Roles;
Relationships;
Power and Influence;
Health Industry;
United Kingdom
Battilana, Julie. "The Enabling Role of Social Position in Diverging from the Institutional Status Quo: Evidence from the U.K. National Health Service." Organization Science 22, no. 4 (July–August 2011): 817–834.
- October 2005 (Revised December 2006)
- Case
Bennie Wiley at The Partnership, Inc.
Benaree Wiley, an African American, female HBS graduate (class of 1972), was appointed CEO and president in 1991 of The Partnership, a Boston-based nonprofit dedicated to developing leadership potential in professionals of color and in increasing their representation...
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Keywords:
Organizational Change and Adaptation;
Mission and Purpose;
Leading Change;
Nonprofit Organizations;
Leadership Style;
Growth and Development Strategy;
Service Industry;
Boston
Roberts, Laura Morgan, and Victoria Winston. "Bennie Wiley at The Partnership, Inc." Harvard Business School Case 406-012, October 2005. (Revised December 2006.)
- Web
Alumni
found. Update your profile Programs & Events May21 21 MAY–26 JUL 2024 PLD Module 5 Build on PLD learning as you expand your management skills, your leadership core and vision, and your value to the organization. May26 26 MAY–30 AUG 2024...
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- 07 Dec 2022
- Blog Post
2022 Climate Symposium: Tackling Climate Together
The theme of the 2022 Annual Climate Symposium was “Tackling Climate Together” with a focus on the intersectionality of climate change and the critical need for businesses, individuals, policy makers, and consumers to come together to...
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- 27 Apr 2015
- Blog Post
2+2: Building on Business Basics at HBS
Accepted into HBS’s 2+2 Program her senior year of college, Atima Lui spent two years working at Walmart before coming to HBS. Having majored in business as an undergraduate, Atima was eager to build upon that background and hone her View Details
- February 2001 (Revised February 2002)
- Case
Estee Lauder and the Market for Prestige Cosmetics
By: Nancy F. Koehn
Opens with a brief history of the U.S. cosmetics market and its rapid development in the 1920s. Also recounts Lauder's initial involvement in the sector, making skin care products and selling them in Manhattan beauty parlors during the Great Depression. Pays particular...
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Keywords:
Fluctuation;
Organizational Change and Adaptation;
Market Entry and Exit;
Entrepreneurship;
Luxury;
Business Strategy;
Society;
Beauty and Cosmetics Industry;
United States
Koehn, Nancy F. "Estee Lauder and the Market for Prestige Cosmetics." Harvard Business School Case 801-362, February 2001. (Revised February 2002.)
Dutch Leonard
Herman B. ("Dutch") Leonard is Eliot I. Snider and Family Professor of Business Administration at the Harvard Business School and the George F. Baker, Jr. Professor of Public Sector Management at Harvard University's John F. Kennedy School of Government. In... View Details
- January 2010 (Revised July 2011)
- Case
Hindustan Unilever Limited
By: Thomas J. DeLong and Mona Srivastava
This case illustrates Hindustan Unilever Limited's conflict resolution and people development policies using a “leading from the middle” example. The story centers on the challenges faced by an HR manager at a factory who must meet organizational objectives while...
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Keywords:
Employee Relationship Management;
Labor Unions;
Leadership;
Goals and Objectives;
Managerial Roles;
Conflict Management;
Food and Beverage Industry;
India
DeLong, Thomas J., and Mona Srivastava. "Hindustan Unilever Limited." Harvard Business School Case 410-002, January 2010. (Revised July 2011.)
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
simply impossible to select people with any degree of confidence? Do behaviors change when one is anointed with the power of a leadership position? Are we condemned to an on-the-job training approach, with...
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Keywords:
by Jim Heskett
- 05 Dec 2017
- Research & Ideas
What We've Learned from 101 Entrepreneurs in Emerging Markets
Harvard Business School’s exploration of the evolution of business leadership in Africa, Asia, and Latin America has reached an important milestone. This month the Creating Emerging Markets project will publish interviews 100 and 101...
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Keywords:
by Sean Silverthorne
- 16 Dec 2013
- HBS Case
D’O: Making a Michelin-Starred Restaurant Affordable
the restaurant, failing to fill seats nightly, starts operating at a loss. But then there's D'O, a restaurant in Cornaredo, Italy, that opened in 2003 and received a Michelin star only one year later. Under the leadership of chef and...
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- Teaching Interest
Launching New Ventures—Jump-Starting Innovation for Entrepreneurs and Business Owners (Executive Education)
By: William R. Kerr
Starting up a new venture amid rapid change is fraught with challenges. Whether you are starting a new business, launching a new business line, or building an entrepreneurial culture within a small-to-midsize company, this program provides a new perspective and core...
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- June 2008
- Case
Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant
By: C. Wickham Skinner and Heather Beckham
Treadway Tire's plant in Lima, Ohio must confront strong job dissatisfaction and high turnover among its line foremen. The foremen are caught in the middle of an adversarial relationship between the union and management, and they must cope with the needs and interests...
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Keywords:
Superior & Subordinate;
Labor Relations;
Work Force Management;
Human Resource Management;
Hiring;
Job Satisfaction;
Management;
Leadership;
Retention;
Rank and Position;
Organizational Culture;
Change Management;
Selection and Staffing;
Satisfaction;
Personal Development and Career;
Labor and Management Relations;
Manufacturing Industry;
Auto Industry;
Ohio
Skinner, C. Wickham, and Heather Beckham. "Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant." Harvard Business School Brief Case 082-189, June 2008.