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Show Results For
-
All HBS Web
(9,454)
- People (28)
- News (2,410)
- Research (5,167)
- Events (38)
- Multimedia (176)
- Faculty Publications (3,471)
- 30 Jan 2013
- News
4 Proven Weight Loss Tips From Behavioral Economics
- 11 Nov 2012
- News
Protecting the American Dream Should Be the President’s Top Priority
- 07 Jul 2021
- News
Harvard Business School Hires First Diversity & Inclusion Officer
- 21 Sep 2011
- News
Progressing toward a better inner work life
- 13 Nov 2017
- HBS Seminar
Joseph Lassiter, Harvard Business School
- Article
Cooks Make Tastier Food When They Can See Their Customers
By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
While existing theory suggests that increased contact between customers and employees diminishes efficiency, recent research demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they...
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Keywords:
Operational Transparency;
Service Delivery;
Service Operations;
Service Management;
Service Industry
Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Cooks Make Tastier Food When They Can See Their Customers." Harvard Business Review 92, no. 11 (November 2014): 34–35.
- October 2010 (Revised November 2010)
- Supplement
DLA Piper and Christie's International (B)
By: Robert G. Eccles and Dilyana Karadzhova
Nigel Knowles, joint CEO and Managing Partner of international law firm DLA Piper, responds to Christie's complaint that the relationship between the two organizations has major shortcomings and needs to be improved or will otherwise be terminated. A number of actions...
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- March 2005 (Revised December 2005)
- Case
Morgan Stanley and TRAC-X: The Battle for the CDS Indexes Market
Morgan Stanley's credit derivatives business, specifically its collateralized debt obligation (CDO) business, has been hugely successful. One of its leading offerings is the TRAC-X product, jointly created and marketed by Morgan Stanley and JP Morgan. However, a new...
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Keywords:
Credit Derivatives and Swaps;
Product;
Competition;
Capital Markets;
Financial Services Industry
Chacko, George C., Vincent Dessain, Anders Sjoman, Leonie Maruani, and Kate Hao. "Morgan Stanley and TRAC-X: The Battle for the CDS Indexes Market." Harvard Business School Case 205-075, March 2005. (Revised December 2005.)
- January 2004
- Background Note
Why Developers Don't Understand Why Consumers Don't Buy
Looks at the psychological biases developers bring to the new product development process. Identifies three reasons why developers may do a poor job of identifying the demand for an innovative, new concept or product: (1) the self-selection bias, (2) differing initial...
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- 18 Dec 2020
- News
1-On-1 With Oxford Saïd Dean Peter Tufano
- 24 Oct 2017
- News
The Board’s New Innovation Imperative
- Web
Executive Education - Leadership
next phase of growth and success. Managing Turbulence HBS Campus | 09 OCT–06 DEC 2024 Become a strategic thinker who can lead organizational change, navigate uncertainty, and secure a competitive advantage in any economy. Senior Executive...
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- December 2022
- Case
Taylor Farms: Adding Value to Fresh Produce
By: José B. Alvarez, Forest L. Reinhardt, Jenyfeer Martinez Buitrago and Pedro Levindo
In October 2022, Bruce Taylor (HBS MBA, 1981), Chairman and CEO of Taylor Farms, the leading producer of salads and healthy fresh foods in the United States, wondered whether this was the right time for Taylor Farms to venture into the Controlled Environment...
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Keywords:
Technology Adoption;
Cost vs Benefits;
Logistics;
Environmental Sustainability;
Agriculture and Agribusiness Industry
Alvarez, José B., Forest L. Reinhardt, Jenyfeer Martinez Buitrago, and Pedro Levindo. "Taylor Farms: Adding Value to Fresh Produce." Harvard Business School Case 523-041, December 2022.
- March 2015
- Module Note
Power and Influence in Society
By: Julie Battilana
This module aims to help students understand how power and influence are employed, both to reproduce the status quo and to effect change in society. It first helps them to understand why, more often than not, power is used to reproduce the existing way individuals and...
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Battilana, Julie. "Power and Influence in Society." Harvard Business School Module Note 415-055, March 2015.
- 12 PM – 1 PM EST, 13 Dec 2021
- Virtual Programming
Career Check-Up
You give your automobile regular maintenance check-ups, why not do the same with your career? Too often, days lead to months and years without reflecting on what is working in your career and what isnt. Using a very simple framework, this program will leave you with...
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- 21 Jun 2021
- Blog Post
Celebrating the Past, Crafting the Future Part 1: HBS/HKS Faculty Reflections
exceptionally important endeavor. It has been immensely fulfilling to lead and participate in this process, which makes it fully appropriate that we should pause to reflect on the trajectory that has brought us to this milestone. The...
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- Web
South Asia - Global
generative AI on teaching and learning methodologies. JANUARY 2024 ALUMNI EVENT Interactive Event with Professor Gunnar Trumbull Alumni relived their HBS days during a case discussion on ‘ReNew Power - Leading the Energy Transition in...
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Felix Oberholzer-Gee
Felix Oberholzer-Gee is the Andreas Andresen Professor of Business Administration at Harvard Business School. An award-winning instructor, his academic work and consulting are focused on competitive strategy and the effects of digital technology on corporate... View Details