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All HBS Web
(3,830)
- Faculty Publications (377)
- January 2008
- Case
Procter & Gamble Brazil (A): 2 1/2 Turnarounds
By: Rosabeth Moss Kanter and Matthew Bird
Juliana Azevedo Schahin, a local marketing director for Procter & Gamble in Sao Paulo, had worked closely with Tarek Fahahat, a regional executive based in Caracas, to solve the growth and profitability problems of P&G Brazil. They did so through the creation of...
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Keywords:
Innovation and Management;
Growth and Development Strategy;
Brands and Branding;
Demand and Consumers;
Product Development;
Organizational Change and Adaptation;
Expansion;
Consumer Products Industry;
Caracas
Kanter, Rosabeth Moss, and Matthew Bird. "Procter & Gamble Brazil (A): 2 1/2 Turnarounds." Harvard Business School Case 308-081, January 2008.
- 2008
- Article
Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma
By: Charles O'Reilly and Michael Tushman
How do organizations survive in the face of change? Underlying this question is a rich debate about whether organizations can adapt—and if so, how. One perspective, organizational ecology, presents evidence suggesting that most organizations are largely inert and...
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Keywords:
Change Management;
Competency and Skills;
Innovation and Management;
Organizational Change and Adaptation;
Organizational Design;
Performance Efficiency;
Competitive Advantage
O'Reilly, Charles, and Michael Tushman. "Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma." Research in Organizational Behavior 28 (2008): 185–206.
- 2007
- Casebook
Managing School Districts for High Performance: Cases in Public Education Leadership
By: Stacey Childress, Richard F. Elmore, Allen S. Grossman and Susan Moore Johnson
Managing School Districts for High Performance brings together more than twenty case studies and other readings that offer a powerful and transformative approach to advancing and sustaining the work of school improvement. At the center of this work is the...
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Keywords:
Management;
Strategy;
Leadership;
Public Sector;
Organizational Design;
Education;
Performance Improvement
Childress, Stacey, Richard F. Elmore, Allen S. Grossman, and Susan Moore Johnson, eds. Managing School Districts for High Performance: Cases in Public Education Leadership. Cambridge, MA: Harvard Education Press, 2007.
- November 2007
- Article
Solve the Succession Crisis by Growing Inside-Outside Leaders
By: Joseph L. Bower
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In his interviews and data analysis, Harvard Business School professor Bower found...
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Keywords:
Talent and Talent Management;
Leadership Development;
Management Practices and Processes;
Management Succession;
Planning
Bower, Joseph L. "Solve the Succession Crisis by Growing Inside-Outside Leaders." Harvard Business Review 85, no. 11 (November 2007).
- September 2007 (Revised October 2007)
- Supplement
Children's Hospital and Clinics (B)
By: Amy C. Edmondson, Ingrid M. Nembhard and Kate Roloff
Explores the numerous initiatives Children's Hospital and Clinics has undertaken to improve patient safety since the late 1990s--from the perspective of 2007. The case thus updates the A case by revisiting the hospital to find out what happened as a result of the...
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Keywords:
Safety;
Change Management;
Organizational Culture;
Organizational Structure;
Legal Liability;
Leadership;
Management Teams;
Health Industry
Edmondson, Amy C., Ingrid M. Nembhard, and Kate Roloff. "Children's Hospital and Clinics (B)." Harvard Business School Supplement 608-073, September 2007. (Revised October 2007.)
- June 2007
- Article
Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units
By: A. L. Tucker, I. Nembhard and A. C. Edmondson
Tucker, A. L., I. Nembhard, and A. C. Edmondson. "Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units." Management Science 53, no. 6 (June 2007): 894–907.
- March 2007 (Revised April 2007)
- Case
McDonald's Corporation: Managing a Sustainable Supply Chain
By: Ray A. Goldberg and Jessica Droste Yagan
McDonald's seeks to learn from a successful response to Greenpeace's Amazon deforestation campaign in order to make its supply chain more socially and environmentally responsible.
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Keywords:
Food;
Supply Chain Management;
Multinational Firms and Management;
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Management Systems;
Food and Beverage Industry
Goldberg, Ray A., and Jessica Droste Yagan. "McDonald's Corporation: Managing a Sustainable Supply Chain." Harvard Business School Case 907-414, March 2007. (Revised April 2007.)
- 2007
- Article
Three Perspectives on Team Learning: Outcome Improvement, Task Mastery, and Group Process
By: Amy C. Edmondson, James R. Dillon and Kate Roloff
The emergence of a research literature on team learning has been driven by at least two factors. First, longstanding interest in what makes organizational work teams effective leads naturally to questions about how members of newly formed teams learn to work together...
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Keywords:
Learning;
Organizational Culture;
Performance Improvement;
Practice;
Groups and Teams;
Research;
Adaptation;
Cooperation
Edmondson, Amy C., James R. Dillon, and Kate Roloff. "Three Perspectives on Team Learning: Outcome Improvement, Task Mastery, and Group Process." Academy of Management Annals 1 (2007): 269–314.
- December 2006 (Revised February 2007)
- Case
Opportunity International: Measurement and Mission
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
After a "first career" in business, HBS graduate Christopher Crane becomes CEO of a worldwide microfinance network. The organization's twin challenges are: 1) developing metrics to give it an accurate picture of its situation and impacts, and 2) generating rapid...
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Keywords:
Microfinance;
Measurement and Metrics;
Problems and Challenges;
Growth and Development Strategy;
Business and Stakeholder Relations;
Business Model;
Nonprofit Organizations;
Philanthropy and Charitable Giving;
Financial Services Industry
Leonard, Herman B., Marc J. Epstein, and Melissa Tritter. "Opportunity International: Measurement and Mission." Harvard Business School Case 307-067, December 2006. (Revised February 2007.)
- September 2006 (Revised April 2007)
- Supplement
Tim Keller at Katzenbach Partners LLC (B)
By: Boris Groysberg, Christopher Marquis and Ayesha Kanji
Supplements the (A) case. The (B) case presents the final outcome of the events. Reveals how Keller is able to turn around perceptions about him and forge relationships with key decision makers. Includes reflections and lessons learned from all parties and Keller's...
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Keywords:
Projects;
Management;
Leadership;
Organizations;
Situation or Environment;
Competition;
Rank and Position;
Attitudes;
Motivation and Incentives;
Consulting Industry
Groysberg, Boris, Christopher Marquis, and Ayesha Kanji. "Tim Keller at Katzenbach Partners LLC (B)." Harvard Business School Supplement 407-038, September 2006. (Revised April 2007.)
- September 2006 (Revised October 2007)
- Case
Shinsei Bank: Developing an Integrated Firm
By: Thomas J. DeLong and Masako Egawa
Tom Pedersen, newly appointed chief learning officer (CLO) of Shinsei Bank in Japan, pondered how he could facilitate development of an integrated culture and transformation of the organization. Shinsei Bank had not developed longstanding tradition or a strong...
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Keywords:
Integration;
Mission and Purpose;
Organizational Change and Adaptation;
Talent and Talent Management;
Organizational Culture;
Performance Evaluation;
Cooperation;
Diversity;
Japan
DeLong, Thomas J., and Masako Egawa. "Shinsei Bank: Developing an Integrated Firm." Harvard Business School Case 407-006, September 2006. (Revised October 2007.)
- 2006
- Book
Effective Management of Social Enterprises: Lessons from Businesses and Civil Society Organizations in Iberoamerica
By: James E. Austin, Roberto Gutierrez, Enrique Ogliastri and Ezequiel Reficco
Austin, James E., Roberto Gutierrez, Enrique Ogliastri, and Ezequiel Reficco. Effective Management of Social Enterprises: Lessons from Businesses and Civil Society Organizations in Iberoamerica. Cambridge, MA: Harvard University Press, 2006. (Social Enterprise Knowledge Network (SEKN), Editorial Committee.)
- March 2006
- Module Note
Finance in Weak Institutional Environments
By: Mihir A. Desai and Kathleen Luchs
Describes the sixth module in the International Finance course at Harvard Business School. The module explores the issues confronting firms that operate in weak institutional environments. The cases examine situations where investor protections are limited and how...
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Keywords:
International Finance;
Curriculum and Courses;
Business Ventures;
Framework;
Organizational Design;
Outcome or Result;
Education Industry
Desai, Mihir A., and Kathleen Luchs. "Finance in Weak Institutional Environments." Harvard Business School Module Note 206-127, March 2006.
- 2005
- Chapter
The Recovery Window: Organizational Learning Following Ambiguous Threats
By: A. Edmondson, Erika Ferlins, Laura Feldman and Richard Bohmer
- July 2005
- Class Lecture
Organizational Learning in the Face of Ambiguous Threats
By: Richard M.J. Bohmer, Amy C. Edmondson and Michael Roberto
Keywords:
Organizational Change and Adaptation
Bohmer, Richard M.J., Amy C. Edmondson, and Michael Roberto. "Organizational Learning in the Face of Ambiguous Threats." Harvard Business School Class Lecture 605-093, July 2005.
- June 2005
- Article
Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Innovate and Improve
By: M. D. Cannon and A. C. Edmondson
Keywords:
Failure;
Learning;
Organizations;
Labor;
Innovation and Invention;
Performance Improvement
Cannon, M. D., and A. C. Edmondson. "Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Innovate and Improve." Long Range Planning 38, no. 3 (June 2005): 299–319.
- 2005
- Class Lecture
Organizational Learning in the Face of Ambiguous Threats
By: Amy C. Edmondson, Michael A. Roberto and Richard M.J. Bohmer
Keywords:
Learning;
Risk and Uncertainty;
Crisis Management;
Organizational Culture;
Organizational Structure;
Groups and Teams
Edmondson, Amy C., Michael A. Roberto, and Richard M.J. Bohmer. "Organizational Learning in the Face of Ambiguous Threats." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 9297C.)
- October 2004 (Revised November 2004)
- Case
Mavens & Moguls: Creating a New Business Model
By: Myra M. Hart, Victoria Winston and Kristin Lieb
Mavens & Moguls is a "virtual" marketing-consulting firm of approximately 40 professionals. Examines the processes by which its founder, Paige Arnof-Fenn, learns the business, builds a power network of industry experts and potential customers, and uses this expertise...
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Keywords:
Internet and the Web;
Values and Beliefs;
Work-Life Balance;
Organizational Structure;
Organizational Culture;
Operations;
Networks;
Business Model;
Growth Management;
Business Growth and Maturation;
Entrepreneurship;
Growth and Development Strategy;
Consulting Industry
Hart, Myra M., Victoria Winston, and Kristin Lieb. "Mavens & Moguls: Creating a New Business Model." Harvard Business School Case 805-050, October 2004. (Revised November 2004.)
- October 2004 (Revised March 2006)
- Background Note
Learning from Scandals: Responsibility of Professional Organizations
By: Ashish Nanda
This case comments on the responsibility of professional organizations to respond openly to public accusations of wrongdoing by its members. It briefly relates the circumstances of the sexual abuse scandal in the Boston archdiocese of the Roman Catholic Church and the...
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Nanda, Ashish. "Learning from Scandals: Responsibility of Professional Organizations." Harvard Business School Background Note 905-037, October 2004. (Revised March 2006.)
- 2004
- Working Paper
The Recovery Window: Organizational Learning Following Ambiguous Threats in High-Risk Organizations
By: Amy C. Edmondson, Michael A. Roberto, Richard M.J. Bohmer, Erika M. Ferlins and Laura R. Feldman