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- Faculty Publications (32)
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- All HBS Web (193)
- Faculty Publications (32)
- 01 Mar 2010
- News
Sole Mates
FDA to work 1 million acres of forest, a concession worth hundreds of millions of dollars. Every word of the company’s forty-page proposal was plagiarized from a U.S. Forest Service report on woodlands 7,000 miles away. And even though I...
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- 27 Sep 2016
- First Look
September 27, 2016
uncertain, ambiguous, and complex (VUCA), Web 2.5-enabled economy. We show that a trio of forces of digital disruption—specifically the disintermediation of the services of instructors and facilitators, the disaggregation of the...
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Sean Silverthorne
- 19 Jun 2012
- First Look
First Look: June 19
312-002 McKesson, a large, diversified drug distribution and health care IT company, is considering development of new business offerings to help private practice physicians remain independent. The company, with $122 billion in 2010 revenues, just made its first foray...
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Sean Silverthorne
- 26 Feb 2019
- Blog Post
Forget Cash. Here Are Better Ways to Motivate Employees
types of work Cash rewards are best suited as a motivator for work that is measured quantitatively, Whillans says. Many studies of the service and sales industries show that cash rewards lead to increased sales and improved customer...
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All Industries
- 02 Feb 2016
- First Look
February 2, 2016
Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which...
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Sean Silverthorne
- 20 Mar 2012
- First Look
First Look: March 20
either system can lead to the subversion of expected relationships in the other. This book rejects the simple equation of capitalism with markets or with trade, in favor of a three-level system that embraces factor markets as well those for goods and View Details
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Sean Silverthorne
- 01 Mar 2008
- News
Innovation, Inc.
entirely new industries is another course focus. In a new case about Linear Air, founded by William Herp (MBA ’89), Tripsas explores the emergence of “air taxis,” a novel service based on a new class of light, economical jet aircraft that...
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- 08 Apr 2008
- First Look
First Look: April 8, 2008
economy began to improve and the livelihood of many Chinese rose with it, their tastes began to change. Exposed to more luxurious foreign brands, many Chinese strived to purchase a Swiss or Japanese watch. How could Fiyta build up its...
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Martha Lagace
- 01 Jun 2008
- News
Team MBA
Administration, Hitotsubashi University, Japan Favorite HBS memories include “traveling with my lovely wife to Israel, Syria, and India on HBS student-organized treks” and RC Strategy with Professor Rivkin. What’s next: Luxury resort...
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- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
season and what it will take to win over anxious customers. Here's what they said. Jill J. Avery: Mind the details and focus on customer service Persistent unemployment plagues many families, and people are saving more and spending less...
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- 01 Sep 2009
- News
E Ink’s Wild Ride
developed an imaging material comparable to paper, it would need to partner with others to build the display modules, handheld devices, digital content libraries, and e-commerce services to take advantage of it. And before sales could...
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- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
care at religious mass gatherings. However, in 2015, at the Kumbh Mela in Nashik and Trimbakeshwar, the state government extended its services to include a hypertension-screening program. We examine here the value and implications of such...
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Sean Silverthorne
- 19 Mar 2015
- News
Walter Salmon Remembered
highly-diversified food service company into what became a highly-focused Dunkin Donuts. I will always be grateful to Professor Salmon for his training and wisdom in those HBS years and in the time and counsel he provided me in subsequent...
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- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
high-priced, low-volume, luxury travel product in its existing locations; so to continue its growth, it is now trying to expand into East Africa, where the traditional safari approach by most providers has been a high-volume, low-cost,...
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Dina Gerdeman
- 01 Jun 2017
- News
Supercharged
“Crush it!” I was test-driving a Tesla Model S 75D under the watchful eye of Kristin, the “owner-advisor” tasked with accompanying me while I took one of Elon Musk’s battery-powered luxury cars for a spin on the Far West Side of...
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- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
service to society. Beyond his research, Lawrence was committed to building the field of organizational behavior at HBS and more broadly in our profession. He had a lifelong passion for participant-centered learning and for the training...
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by Sean Silverthorne
- Web
Meet the Team | Information Technology
Ventura: Leading Innovation in the Luxury Industry. She holds an EdM in Arts in Education from the Harvard Graduate School of Education and a BA in Literary Arts from Brown University. Allison is also a PhD candidate in Sociology at...
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- 24 Jul 2007
- First Look
First Look: July 24, 2007
collaboration is becoming a new and important source of competitive advantage. We propose several frameworks to help firms develop and exploit this new ability. Explicating Lean Principles by Examining Indian Software Services Authors:...
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Martha Lagace
- 01 Dec 2003
- News
Can Manufacturing Keep Its Edge?
the consolidation of large food manufacturers has resulted in significant margin compression for his product. That brings CCC’s customer service capabilities to the fore, he continues, describing how the company worked with Frito-Lay to...
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- 01 Sep 2017
- News
City of Dreams
crippling civil conflict: Sri Lanka is at a pivotal moment in its history, he says, a moment that represents a once-in-a-lifetime opportunity to do no less than help shape his country’s future. He turns back to the lake, framing the view in his mind’s eye. Looming in...
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