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Show Results For
-
All HBS Web
(28,272)
- People (69)
- News (5,946)
- Research (17,122)
- Events (201)
- Multimedia (466)
- Faculty Publications (15,335)
- 21 Apr 2022
- News
Will Women Leaders Change the Future of Management?
- 06 Mar 2020
- News
Don’t Hide Bad News in Times of Crisis
- 07 Sep 2017
- News
Faber-Castell Doubles Down on the Pencil
- 06 Sep 2016
- News
Why psychological safety matters and what to do about it
Unlock the Mysteries of Your Customer Relationships
Consumers have always had relationships with brands, but sophisticated tools for analyzing customer data are finally allowing marketing organizations to personalize and manage those relationships. With this new power comes a new challenge: People now expect companies...
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Rethinking the MBA
For decades, MBA graduates from top-tier schools set the standard for cutting-edge business knowledge and skills. Now the business... View Details
- 17 Oct 2019
- News
A New Small Business Tech Ecosystem is Emerging
- November 2021 (Revised December 2022)
- Case
Babban Gona: Great Farm
By: Kristin Fabbe, Tarun Khanna, Caroline M. Elkins, Zeke Gillman, Eleni Kyrkopoulou and Thomaz Teodorovicz
In 2020, Babban Gona was one of the world’s largest farming operations with over 140,000 acres of maize farms, an area over ten times as large as Manhattan, and over 80,000 member-farmers in Nigeria. According to the company, the average Nigerian farmer’s net income...
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Keywords:
Growth and Development Strategy;
Entrepreneurship;
Business and Stakeholder Relations;
Value Creation;
Agribusiness;
Capital Budgeting;
Agriculture and Agribusiness Industry;
Nigeria;
Africa
Fabbe, Kristin, Tarun Khanna, Caroline M. Elkins, Zeke Gillman, Eleni Kyrkopoulou, and Thomaz Teodorovicz. "Babban Gona: Great Farm." Harvard Business School Case 722-027, November 2021. (Revised December 2022.)
- Web
Pathways to Business | HBS Online
Play Introduction to Pathways to Business Video Black, Latinx, and underrepresented minority (URM) professionals aren’t often highlighted in business. Pathways to Business aims to solve that by introducing all participants to an exciting, dynamic set of leadership and...
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- April 2000 (Revised September 2001)
- Case
Peppers and Rogers Group, The
By: John A. Deighton
Can two successful authors build a scalable consulting practice based on their unique view of customer relationship management (CRM)? Should they emphasize strategy or execution? The case describes how Peppers and Rogers grew from two people earning speaker fees to a...
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Keywords:
Customer Relationship Management;
Growth and Development;
Information Publishing;
Going Public;
Strategy;
Competition;
Internet;
Consulting Industry
Deighton, John A. "Peppers and Rogers Group, The." Harvard Business School Case 500-096, April 2000. (Revised September 2001.) (request a courtesy copy.)
- Profile
Bobby Tuohy
Everyone wants to hang out with him; he’s even played with our section’s basketball team.” For his internship, Bobby has secured a role as an operations product manager with Apple in Cupertino, what he describes as a “50/50 tech and...
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- 05 Jun 2020
- Research & Ideas
How Anchor Investors Help Impact Funds Succeed
fund.” The group surveyed 13 fund managers about 28 funds, and conducted qualitative interviews with six anchor investors. The paper was written by Shawn Cole, the John G. McLean Professor at Harvard Business School; Rob Zochowski,...
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- December 6, 2013
- Article
Family Businesses Shouldn't Hunt for Superstar CEOs
By: Josh Baron and Rob Lachenauer
This article discusses the challenges faced by family businesses when it comes to succession planning, particularly in selecting an outside CEO. It presents a case study of a third-generation family business looking for an external CEO, named "Mr. Wonderful," to manage...
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Baron, Josh, and Rob Lachenauer. "Family Businesses Shouldn't Hunt for Superstar CEOs." Harvard Business Review (website) (December 6, 2013).
- August 2009 (Revised August 2012)
- Case
Cabot Pharmaceuticals, Inc.
By: Frank V. Cespedes and John T. Gourville
Traces the 12-year career of a pharmaceutical salesperson, Bob Marsh, from recruitment to termination. Marsh has had an uneven career with Cabot Pharmaceuticals and eventually is asked to resign. Following his termination, a number of Marsh's former customers complain...
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Keywords:
Customer Relationship Management;
Employees;
Resignation and Termination;
Performance Evaluation;
Salesforce Management;
Alignment;
Pharmaceutical Industry
Cespedes, Frank V., and John T. Gourville. "Cabot Pharmaceuticals, Inc." Harvard Business School Case 510-030, August 2009. (Revised August 2012.)
- 12:30 PM – 1:30 PM EST, 20 Nov 2023
- Webinars: Career
Tech in the Job Search: LinkedIn for Job Searching
Data can reveal what matters most in today's job market, and this interactive webinar from CPD and Jeremy Schifeling, LinkedIn's former head of student and alumni education, will share behind-the-scenes insights that can help you optimize LinkedIn for both job hunting...
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- July 1993 (Revised September 1994)
- Case
Goodyear: The Aquatred Launch
By: John A. Quelch
After many years of R&D, Goodyear has developed the Aquatred, an innovative new tire. However, the tire industry has matured and evolved, raising questions concerning the Aquatred's ability to gain support from Goodyear's independent tire dealers. Students must use...
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Keywords:
Change Management;
Consumer Behavior;
Distribution Channels;
Brands and Branding;
Innovation and Invention;
Auto Industry;
Rubber Industry;
United States
Quelch, John A. "Goodyear: The Aquatred Launch." Harvard Business School Case 594-106, July 1993. (Revised September 1994.)
- 16 Jan 2019
- News
What is the true cost of caregiving on the workforce?
- 01 Jan 2011
- News
Seth Klarman, MBA 1982
responsibility with success, and that is leaving the world better than you found it," says Seth Klarman, who sees giving back as one of the key metrics to consider when gauging success. Another is whether one has created value for others. At Baupost, he says, "We've...
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- March 1990 (Revised October 1999)
- Case
Mary Kay Cosmetics: Sales Force Incentives (A)
By: Robert L. Simons and Hilary Weston
Describes the incentive system by which Mary Kay Cosmetics motivates the sales force of 200,000 independent agents who comprise the firm's only distribution channel. Illustrates the powerful effect on sales-force behavior that results when creative types of employee...
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Keywords:
Motivation and Incentives;
Cost Management;
Salesforce Management;
Distribution Channels;
Beauty and Cosmetics Industry;
United States
Simons, Robert L., and Hilary Weston. "Mary Kay Cosmetics: Sales Force Incentives (A)." Harvard Business School Case 190-103, March 1990. (Revised October 1999.)