Show Results For
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All HBS Web
(1,396)
- Faculty Publications (164)
Show Results For
-
All HBS Web
(1,396)
- Faculty Publications (164)
- August 1998
- Case
Electronic Commerce at Air Products
- July 1996
- Case
Trans National Group
- October 1994 (Revised March 1999)
- Case
Ritz-Carlton: Using Information Systems to Better Serve the Customer
- March 1994 (Revised December 1998)
- Background Note
Managing Your Career
- July 1993
- Case
ABB Deutschland (Abridged)
- September 1992 (Revised January 2002)
- Case
Chrysler: Iacocca's Legacy
- January 1991 (Revised March 1992)
- Case
USA Today
- January 1991
- Article
Strategic Orientation and Top Management Attention to Control Systems
- August 1988 (Revised February 1992)
- Case
Norton Group PLC: To Be or Not to Be in the Motorcycle Business (A)
- April 1988 (Revised May 1992)
- Case
Gaz de France
- Article
An Integrative Model of Hybrid Governance: The Role of Boards in Helping Sustain Organizational Hybridity
- Research Summary
Current Research
Professor John is a behavioral scientist who uses both laboratory and field experiments to investigate questions that are at the intersection of marketing, organizational behavior, and public policy.
Professor John’s work has been published in leading... View Details
- Teaching Interest
Leadership and Organizational Behavior (LEAD)
Professor Bernstein taught Leadership and Organizational Behavior (LEAD) from 2013-2016 (7 sections). This course focuses on how managers become effective leaders by addressing the human side of enterprise.
The course is divided into five modules:
- Research Summary
Managing International Trade and Investment
- Teaching Interest
Managing Service Operations
Managing Service Operations (MSO) focuses on how firms can deliver excellent service while achieving business success. This involves a deep understanding of customers, competitors, and the firm's internal mechanisms.
Career Focus
Managing Service... View Details
- Research Summary
Managing the Advantages and Tradeoffs of Collaborative Structures
To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details
- Research Summary
Mastering Strategy Execution
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- Teaching Interest
Organization and Management Theory
This doctoral seminar explores fundamental aspects of organizations and organization theory. This seminar will cover various approaches to organizations and the institutional contexts within which they operate. We will pay particular attention to innovation and... View Details
- Research Summary
Organizational Effectiveness
- Research Summary