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Show Results For
-
All HBS Web
(6,060)
- People (28)
- News (1,092)
- Research (3,613)
- Events (12)
- Multimedia (23)
- Faculty Publications (2,287)
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
Questions To Be Answered: What are the best techniques for fostering innovation in multicultural teams? I want my functional experts to influence high-level strategy. How can managers get the best thinking out of support staff? What role...
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Keywords:
Re: Ranjay Gulati & Raffaella Sadun
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
even reduce the spread of infection. Visiting your elderly parents or holding an important meeting in-person may increase your sense of control and confidence, but are you helping or endangering others to reduce your own uncertainty? The View Details
- June 2008
- Case
Starbucks Coffee Company in the 21st Century
By: Nancy F. Koehn, Marya Lisl Hill-Popper Besharov and Katherine Miller
The case explores the opportunities and challenges confronting Starbucks in the early 21st century. For more than 15 years, Starbucks has grown swiftly and successfully, helping create a large, dynamic market for specialty coffee, building one of the world's most...
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Keywords:
Business Model;
Economy;
Growth Management;
Brands and Branding;
Corporate Social Responsibility and Impact;
Competition
Koehn, Nancy F., Marya Lisl Hill-Popper Besharov, and Katherine Miller. "Starbucks Coffee Company in the 21st Century." Harvard Business School Case 808-019, June 2008.
- October 2011 (Revised March 2015)
- Case
SKS and the AP Microfinance Crisis
By: Shawn Cole and Yannick Saleman
SKS, India's leading microfinance firm, is challenged when politicians declaim microfinance as exploitation of the poor and severely restrict business practices.
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Keywords:
Microfinance;
Government Administration;
Policy;
Capital Markets;
Crisis Management;
Poverty;
Financial Services Industry;
India
Cole, Shawn, and Yannick Saleman. "SKS and the AP Microfinance Crisis." Harvard Business School Case 212-018, October 2011. (Revised March 2015.)
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
The challenge for nonprofit leadership and management is to prioritize among many competing accountability demands. This involves deciding both to whom and for what they owe accountability. HBS professor...
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by Staff
- March 2021 (Revised August 2022)
- Case
Seeding and Selling Asana
By: Jeffrey F. Rayport, Susie Ma and Amram Migdal
In December 2019, Oliver Jay, Asana’s Chief Revenue Officer (CRO), was reconsidering his go-to-market (GTM) strategy. Asana was cloud-based work management software that enabled users to break up projects into discrete tasks that could be assigned, scheduled, and...
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Keywords:
SaaS;
Customer Journey;
Business Model;
Business Organization;
Change Management;
Growth and Development Strategy;
Growth Management;
Marketing Channels;
Marketing Strategy;
Product Marketing;
Organizational Change and Adaptation;
Organizational Design;
Organizational Structure;
Digital Platforms;
Internet and the Web;
Technology Industry;
United States
Rayport, Jeffrey F., Susie Ma, and Amram Migdal. "Seeding and Selling Asana." Harvard Business School Case 821-054, March 2021. (Revised August 2022.)
- March 2006 (Revised April 2008)
- Module Note
Conceptualizing the Customer Operating Role
By: Frances X. Frei
The module introduces students to the concept and implications of a customer operating role. Building on the first year operations curriculum in which only employees' and machines' operating roles are considered, it provides the additional perspectives needed to bring...
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Keywords:
Customers;
Performance Efficiency;
Perspective;
Management Analysis, Tools, and Techniques;
Service Operations
Frei, Frances X. "Conceptualizing the Customer Operating Role." Harvard Business School Module Note 606-032, March 2006. (Revised April 2008.)
- October 23, 2013
- Article
Banyan Family Business Advisors On The Keys to Long-Term Resilience
By: Josh Baron and Rob Lachenauer
Family businesses have been found to excel in resilience during economic downturns compared to publicly-traded ones. This is attributed to their focus on resilience over performance. Key qualities of resilient family firms include managing low debt, practicing...
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Keywords:
Performance Consistency;
Economic Slowdown and Stagnation;
Family Ownership;
Family Business;
Values and Beliefs;
Business Strategy
Baron, Josh, and Rob Lachenauer. "Banyan Family Business Advisors On The Keys to Long-Term Resilience." Family Wealth Report (October 23, 2013).
- November 2015
- Case
Upwork: Reimagining the Future of Work
Upwork, the world's largest freelance talent platform, was the result of a merger between the two leading online freelancing companies in 2014, Elance and oDesk. After the merger, the company operated as Elance-oDesk and continued to manage two online...
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Keywords:
Platforms;
Employment;
Digital Platforms;
Market Transactions;
Business Processes;
Information Technology;
Internet and the Web;
Job Search
Zhu, Feng, Rory McDonald, Marco Iansiti, and Aaron Smith. "Upwork: Reimagining the Future of Work." Harvard Business School Case 616-027, November 2015.
- 2014
- Book
Accelerate: Building Strategic Agility for a Faster-Moving World
By: John P. Kotter
Based on the award-winning article in Harvard Business Review, from global leadership expert John Kotter. It's a familiar scene in organizations today: a new competitive threat or a big opportunity emerges. You quickly create a strategic initiative in response and...
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Kotter, John P. Accelerate: Building Strategic Agility for a Faster-Moving World. Harvard Business Review Press, 2014.
- Blog
Reinventing the GMP Experience
Attending a program at Harvard Business School Executive Education requires stepping away from responsibilities—both in the office and at home—to fully immerse yourself in the learning experience. Recognizing that this can be particularly View Details
- Web
The World Needs Your Leadership Now More Than Ever
The Advanced Management Program (AMP) will expose you to new tools and thinking, providing you with the opportunity to self-reflect and renew yourself as a leader and changemaker. You'll engage with a global community of leaders who face...
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- 24 Feb 2015
- First Look
First Look: February 24
conjunction with ICCs to make more robust inferences about expected returns. Download working paper: http://ssrn.com/abstract=1967706 The Challenges and Enhancing Opportunities of Global Project Management: Evidence from Chinese and Dutch...
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Sean Silverthorne
- 2008
- Working Paper
Can the Virtuous Mouse and the Wealthy Elephant Live Happily Ever After?
By: James E. Austin and Herman B. Leonard
What happens when small iconic socially-oriented businesses are acquired by large corporations? Such mergers create significant opportunities for creating both business value and substantially expanded social value, but also pose unusually difficult challenges because...
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Keywords:
Mergers and Acquisitions;
Management Style;
Agreements and Arrangements;
Social Enterprise;
Social Issues
Austin, James E., and Herman B. Leonard. "Can the Virtuous Mouse and the Wealthy Elephant Live Happily Ever After?" Harvard Business School Working Paper, No. 09-047, September 2008.
- Web
Events - MBA
May15 15 May 2024 IN PERSON Exploring MBA Programs Clear Admit MBA Fair 2024 – Chicago Join leading MBA programs at this exclusive event in downtown Chicago to learn more about management education. Connect with admissions officers, chat...
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- March 2013 (Revised October 2013)
- Supplement
Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)
By: Ranjay Gulati and Luciana Silvestri
This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2008 and 2012. In 2008, in order to strengthen the firm's brokerage team, JLL merged with The Staubach Company, a real estate services provider with a first-rate...
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Keywords:
Organizational Structure;
Strategy;
Integration;
Real Estate Industry;
North America;
South America;
Central America
Gulati, Ranjay, and Luciana Silvestri. "Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)." Harvard Business School Supplement 113-117, March 2013. (Revised October 2013.)
- 11 Oct 2017
- Blog Post
Designing Internship Projects for Greater Impact
Although internships have long been a staple of an HBS education, today’s MBA candidates have different expectations – with a new set of challenges for interns and employers alike. Students are interested in working in a variety of...
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Entrepreneurship
- 14 Dec 2007
- Op-Ed
When Your Product Becomes a Commodity
published prices. Facing commoditization and non-existent product innovation, some companies retreat to serving a progressively smaller niche of price-insensitive, service-oriented customers. Others with favorable cost structures may aim to boost market share but then...
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by John Quelch
- winter 2009
- Article
Creativity, Improvisation, and Organizations
By: Colin M. Fisher and Teresa M. Amabile
'Improvisational creativity' involves simultaneously identifying new challenges and generating responses, with little or no time to prepare.
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- March 2024
- Case
Funderbeam: Teaming Up or Going Alone?
By: Paul A. Gompers, Elena Corsi and Orna Dan
Funderbeam, a global platform founded in Estonia to enable start-ups to run private syndications and secondaries while offering liquidity for private equity investors, was at a crossroads. Over its ten-year run, the company had expanded its services and areas of...
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Keywords:
Decision Making;
Business Exit or Shutdown;
Transition;
Leading Change;
Business or Company Management;
Organizational Change and Adaptation;
Law;
Mergers and Acquisitions;
Financing and Loans;
Cross-Cultural and Cross-Border Issues;
Ownership Stake;
Expansion;
Financial Services Industry;
Estonia;
Republic of Ireland;
United Kingdom;
Singapore