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- All HBS Web (184)
- Faculty Publications (32)
- 10 Nov 2014
- HBS Case
How Restaurants in Lima and Copenhagen Became Best in the World
about it. Some are comfortable with being known because there is some mission that they are trying to communicate, and others truly need consumers to experience the art itself. In the latter case, the chef needs to be able to scale up production for View Details
- 25 Feb 2020
- News
Beyond the Plastisphere
plastics. “We’re trying to get our customers to covet this product that will help change their lives in a positive way—and make the world a better place too,” says Kauss. The world is literally drowning in plastic: Research indicates that...
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- 12 Oct 2011
- First Look
First Look: October 12
assured. The global financial meltdown of 2008 nearly triggered another Great Depression, economies in Europe are still teetering, and powerful forces-income inequality, resource depletion, and mass migrations from poor to rich countries,...
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Sean Silverthorne
- 12 Jan 2015
- News
Good Investments
Market day also means it’s a busy day for Gregoria Alvarez Reyes, whose store sits on an adjacent corner, right in the path of foot traffic. For the past 11 years, Reyes has owned and operated Farmacia Fradoni in this northwest section of Chimalhuacán—an 18-square-mile...
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- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
customer value, and the transformation of the stores of offline-first retailers from fulfillment-dominant centers into experience-dominant centers, which simultaneously reduce store size and inventory while improving the View Details
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Sean Silverthorne
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
disclosing their inventions or filing in foreign countries in the interests of national security. Secrecy orders were issued most heavily in areas important to the war effort—including radar, electronics, and synthetic materials—and nearly all rescinded en View Details
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Sean Silverthorne
- 01 Apr 2000
- News
A Place in the Sun
Previously, Martin, at French mass retailer The Casino Group, and Giraud, at Euro Disney (with Bourguignon), had both proven their mettle as managers in turnaround situations. Martin and Giraud stress that Club Med's core business is...
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Julia Hanna and Garry Emmons
- 01 Jun 2004
- News
Luxe Redux
innovative design, supply logistics, and the need for superior customer service, and it’s easy to understand why David A. Birnbaum (MBA 1974), a private jeweler, would sound this cautionary note: “Luxury sounds very intriguing, but you...
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- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
strength. Through a 10-day field experiment involving over 500 high-powered computer programmers, the researchers sought to determine just how employees would respond to working in environments somewhat customized to how they like to...
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by Michael Blanding
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
very limited by intent. Restricting content and making it hard to get was one of the rationales behind the campaign. What I like about the case is that it breaks so many fundamental marketing principles. One classic rule maintains that if you want to reach a broad...
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- 21 Oct 2019
- Blog Post
Know Your Audience: Recruiting HBS Students for Consumer Products
Lauren and Katja results in a customized approach to recruiting that is highly effective and efficient. Getting the Word Out When meeting with Consumer Products companies, two recommendations that Lauren and Katja will often offer are 1)...
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Consumer Products / Retail
- 18 Jan 2021
- Book
How Thinking Like a Startup Helps Governments Solve More Problems
solution identification. To help the hungry, he went to SNAP offices to observe and talk to people applying for food benefits. So, the practicalities involve customer discovery and even some prototyping, but with the public, not to them...
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by Martha Lagace
- 21 May 2018
- HBS Case
How Would You Price One of the World's Great Watches?
Harvard Business School. “My sense from teaching many years is that this was a very interesting issue for executives because companies often don’t get it right.” A watch connoisseur himself, Thomke had been aware of the company for many years. Not flashy and not View Details
- 23 Sep 2014
- First Look
First Look: September 23
individuals, and a purely peer-based performance review and stack ranking. As customer demand and market forces draw Valve into hardware in 2013, Valve questions whether their organizational model will need to change as it expands from...
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Sean Silverthorne
- 15 Sep 2003
- Lessons from the Classroom
HBS Cases: Developing the Courage to Act
Bureau of Business Research, a dedicated group of scholars under Copeland's direction that, from 1920 to 1925, developed and wrote cases for multiple courses. (Once a critical mass of materials was developed, Donham disbanded the bureau...
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by David A. Garvin
- 31 Mar 2009
- First Look
First Look: March 31, 2009
"Islamofascists." Their attack on the World Trade Center was said to be our generation's Pearl Harbor. In addition to coveting weapons of mass destruction and covertly sponsoring terrorism, Saddam Hussein was denounced as an...
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Martha Lagace
- 16 Mar 2010
- First Look
First Look: March 16
Entrepreneurs with demonstrated market-timing skill are also more likely to outperform industry peers in their subsequent ventures. This is consistent with the view that if suppliers and customers perceive the entrepreneur to have...
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Martha Lagace
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and...
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- 16 Sep 2015
- News
Built for Speed
way it’s been for more than 100 years. Cars today, he says, are essentially produced the same way Ford made the Model T. “But what if we made cars differently?” Rogers gathers speed. What if we assumed that people didn’t care about steel? What if we assumed that View Details