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Show Results For
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All HBS Web
(1,079)
- People (2)
- News (216)
- Research (667)
- Events (6)
- Multimedia (11)
- Faculty Publications (328)
- November 2016 (Revised December 2016)
- Module Note
Strategy Execution Module 11: Using Diagnostic and Interactive Control Systems
By: Robert Simons
This module reading introduces diagnostic and interactive control systems. Diagnostic control systems are the management-by-exception systems that managers use to monitor the achievement of their business strategy. Interactive control systems are the systems that top...
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Keywords:
Management Control Systems;
Implementing Strategy;
Execution;
Performance Measurement;
Diagnostic Control Systems;
Interactive Control Systems;
Emergent Strategy;
Goal Setting;
Incentives;
Strategy;
Motivation and Incentives;
Goals and Objectives;
Management Systems;
Performance Evaluation
Simons, Robert. "Strategy Execution Module 11: Using Diagnostic and Interactive Control Systems." Harvard Business School Module Note 117-111, November 2016. (Revised December 2016.)
- 29 Jun 2005
- Other Presentation
Chile’s Competitiveness: Where Does the Country Stand?
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "The Microeconomic Foundations of Economic Development," in The Global Competitiveness Report 2004, (World Economic...
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Porter, Michael E. "Chile’s Competitiveness: Where Does the Country Stand?" Institute for Strategy and Competitiveness, Santiago, Chile, June 29, 2005.
- 04 Dec 2008
- News
Since Enron, Little Has Changed
- 27 Dec 2019
- News
Does compliance have a dark side?
- June 2014
- Simulation
Balanced Scorecard Simulation
By: V.G. Narayanan
In this multi-player simulation, students experience the benefits and challenges of using a scorecard to implement strategic initiatives and monitor firm performance. Small teams of students work together to choose a strategy for their company, create a strategy map,...
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- December 2010 (Revised November 2014)
- Case
Steven Carpenter at Cake Financial
By: Thomas R. Eisenmann and Alison Berkley Wagonfeld
After investing $9 million of venture capital, Cake Financial had failed to reach critical mass. In early 2010 Cake's assets were sold and the company was dissolved. Founded in 2006, the San Francisco-based Internet company allowed users to monitor their investments...
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Keywords:
Corporate Entrepreneurship;
Business or Company Management;
Business Model;
Growth and Development Strategy;
Business Strategy;
Internet;
Financial Services Industry;
Web Services Industry
Eisenmann, Thomas R., and Alison Berkley Wagonfeld. "Steven Carpenter at Cake Financial." Harvard Business School Case 811-041, December 2010. (Revised November 2014.)
- 18 Dec 2006
- Other Presentation
Maine Competitiveness: Moving to a New Economic Development Model
This presentation draws on ideas from Professor Porter's articles and books, in articular, The Competitive Advantage of Nations (The Free Press, 1990), "Clusters and the New Competitive Agenda for Companies and Governments" in On Competition (Harvard Business School...
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Porter, Michael E. "Maine Competitiveness: Moving to a New Economic Development Model." Maine Competitiveness Caucus, Maine State Legislature, Augusta, ME, December 18, 2006.
- October 2015 (Revised February 2020)
- Teaching Note
Trouble at Tessei
By: Ethan Bernstein and Ryan Buell
In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the...
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Keywords:
Service Management;
Employee Engagement;
Employee Motivation;
Leadership And Managing People;
Quality Improvement;
Efficiency;
Japan;
Operational Transparency;
Employee Coordination;
Transparency;
Leadership;
Service Delivery;
Service Operations;
Employees;
Quality;
Transportation Industry;
Japan
- 11 Oct 2007
- Working Paper Summaries
How Firms Respond to Being Rated
Jeffrey F. Rayport
Jeffrey F Rayport is a faculty member in the Entrepreneurial Management Unit at Harvard Business School, where he teaches in the School’s MBA and Executive Education Programs and on HBS Online. His primary focus in teaching and research is growth-stage technology... View Details
- Research Summary
Customer Management in Business-to-Business Markets
By: Das Narayandas
Das Narayandas is engaged in ongoing research on vendor firms' management of long-term customer relationships. The initial phase of his research involved identifying vendors that stood to benefit from long-term relationships with select sets of customers and... View Details
- 30 Jul 2018
- News
Open offices can lead to closed minds
- 12 Aug 2016
- News
Case Study: How Would You Save This Farm?
- 13 May 2003
- Other Presentation
The Competitive Advantage of Regions
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "The Microeconomic Foundations of Economic Development," in The Global Competitiveness Report 2001,...
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Porter, Michael E. "The Competitive Advantage of Regions." Indiana Leadership Summit, Indianapolis, IN, May 13, 2003.
- 27 Feb 2004
- Other Presentation
The Competitive Advantage of Regions
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "The Microeconomic Foundations of Economic Development," in The Global Competitiveness Report 2001,...
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Porter, Michael E. "The Competitive Advantage of Regions." Columbus Partnership Retreat, John F. Kennedy School of Government, Cambridge, MA, February 27, 2004.
- 31 Aug 2013
- News
Long CVS receipts spark social media sensation
- 22 Nov 2002
- Other Presentation
Competitiveness and the Role of Regions
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "Building the Microeconomic Foundations of Competitiveness," in The Global Competitiveness Report...
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Porter, Michael E. "Competitiveness and the Role of Regions." Center for Houston's Future, Houston, TX, November 22, 2002.
- 31 Aug 2016
- News
Obama to guest-edit Wired magazine's November issue
- June 2014
- Teaching Note
Steve Carpenter at Cake Financial
After investing $9 million of venture capital, Cake Financial had failed to reach critical mass. In early 2010 Cake's assets were sold and the company was dissolved. Founded in 2006, the San Francisco-based Internet company allowed users to monitor their investments...
View Details
- 21 Oct 2005
- Other Presentation
In Search of a Competitive Identity: Towards A Competitiveness Agenda for Colombia
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "The Microeconomic Foundations of Economic Development," in The Global Competitiveness Report 2005-06, (World...
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Porter, Michael E. "In Search of a Competitive Identity: Towards A Competitiveness Agenda for Colombia." Institute for Strategy and Competitiveness, Cartagena, Columbia, October 21, 2005.