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- All HBS Web (823)
- Faculty Publications (198)
- 2008
- Working Paper
Concentration Levels in the U.S. Advertising and Marketing Services Industry: Myth vs. Reality
By: Alvin J. Silk and Charles King III
This paper analyzes changes in concentration levels in the U.S. Advertising and Marketing Services (A&MS) industry using publicly released data that have been largely ignored in past discussions of the industrial organization of this industry, namely those available... View Details
Keywords:
Advertising;
Mergers and Acquisitions;
Revenue;
Analytics and Data Science;
Surveys;
Marketing;
Measurement and Metrics;
Rank and Position;
Competition;
Advertising Industry;
Service Industry;
United States
Silk, Alvin J., and Charles King III. "Concentration Levels in the U.S. Advertising and Marketing Services Industry: Myth vs. Reality." Harvard Business School Working Paper, No. 09-044, September 2008.
- February 2009
- Background Note
Basic Techniques for the Analysis of Customer Information Using Excel 2007: A Step-by-Step Approach
By: Francisco de Asis Martinez-Jerez
The objective of this note is to provide a set of easy, step-by-step guides for some analytical techniques that are useful in the analysis of cases discussed in the course "Competing and Winning through Customer Information" (CWCI). The instructions that follow use...
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Keywords:
Customer Relationship Management;
Information Management;
Management Analysis, Tools, and Techniques
Martinez-Jerez, Francisco de Asis. "Basic Techniques for the Analysis of Customer Information Using Excel 2007: A Step-by-Step Approach." Harvard Business School Background Note 109-052, February 2009.
- 2009
- Manual
Instructor's Manual to Accompany Corporate Information Strategy and Management: Text and Cases
By: Lynda M. Applegate, Robert D. Austin and Deborah Soule
This new edition examines how information technology enables organizations to conduct business in radically different and more effective ways. The authors objective is to provide readers with a better understanding of the influence of twenty-first century technologies...
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- August 2022
- Article
The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices
By: Aaron R. Brough, David A. Norton, Shannon L. Sciarappa and Leslie K. John
Drawing from a content analysis of publicly traded companies’ privacy notices, a survey of managers, a field study, and five online experiments, this research investigates how consumers respond to privacy notices. A privacy notice, by placing legally enforceable limits...
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Keywords:
Choice;
Purchase Intent;
Privacy;
Privacy Notices;
Warnings;
Assurances;
Information Disclosure;
Trust;
Consumer Behavior;
Spending;
Decisions;
Information;
Communication
Brough, Aaron R., David A. Norton, Shannon L. Sciarappa, and Leslie K. John. "The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices." Journal of Marketing Research (JMR) 59, no. 4 (August 2022): 739–754.
- Article
Association of the Meaningful Use Electronic Health Record Incentive Program with Health Information Technology Venture Capital Funding
By: Samuel Lite, William J. Gordon and Ariel Dora Stern
IMPORTANCE
Although the Health Information Technology for Economic and Clinical Health (HITECH) Act has accelerated electronic health record (EHR) adoption since its passage, clinician satisfaction with EHRs remains low, and the association of HITECH with... View Details
Although the Health Information Technology for Economic and Clinical Health (HITECH) Act has accelerated electronic health record (EHR) adoption since its passage, clinician satisfaction with EHRs remains low, and the association of HITECH with... View Details
Keywords:
Health Care and Treatment;
Information Technology;
Laws and Statutes;
Innovation and Invention;
Entrepreneurship;
Venture Capital
Lite, Samuel, William J. Gordon, and Ariel Dora Stern. "Association of the Meaningful Use Electronic Health Record Incentive Program with Health Information Technology Venture Capital Funding." JAMA Network Open 3, no. 3 (March 2020).
- March 2011
- Book Review
Book review of From Predators to Icons: Exposing the Myth of the Business Hero, by Michel Villette and Catherine Vuillermot. Translated by George Holoch. Ithaca, N.Y.: ILR Press, 2009.
By: Rakesh Khurana
Keywords:
Information
Khurana, Rakesh. "Book review of From Predators to Icons: Exposing the Myth of the Business Hero, by Michel Villette and Catherine Vuillermot. Translated by George Holoch. Ithaca, N.Y.: ILR Press, 2009." American Journal of Sociology 116, no. 5 (March 2011). (Pp. xviii+249. $24.95 (paper))
- Web
HBS - Financials | Supplemental Financial Information
2022 Annual Report From The Dean Key Metrics Financials PDF Downloads Financials From the CFO Financial Highlights Statement of Activity & Cash Flows Consolidated Balance Sheet Supplemental Financial View Details
- Web
HBS - Financials | Supplemental Financial Information
2021 Annual Report From The Dean Financials PDF Downloads Archive Financials 5 Year Summary From the CFO Financial Highlights Statement of Activity & Cash Flows Consolidated Balance Sheet Supplemental Financial View Details
- Web
Supplemental Financial Information - Financial Report 2015
Financials Supplemental Financial Information Statement of Activity & Cash FlowsConsolidated Balance SheetSupplemental Financial Information page 1 View Details
- Web
Supplemental Financial Information - Annual Report 2016
Financials Supplemental Financial Information 5-Year Data SummaryCFO LetterFinancial HighlightsStatement of Activity & Cash FlowsConsolidated Balance SheetSupplemental Financial View Details
- Web
Supplemental Financial Information - Annual Report 2017
Financials Supplemental Financial Information 18ms page 2 of 2 Expenses The School’s total operating expenses for fiscal 2017 were $731 million, up by $27 million, or nearly 4 percent, from $704 million for...
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- Web
Supplemental Financial Information - Financial Report 2018
Financials Supplemental Financial Information 4ms page 2 of 2 Expenses The School’s total operating expenses for fiscal 2018 were $766 million, up by $35 million, or nearly 5 percent, from $731 million for...
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- Web
Supplemental Financial Information - Annual Report 2016
Financials Supplemental Financial Information 5-Year Data SummaryCFO LetterFinancial HighlightsStatement of Activity & Cash FlowsConsolidated Balance SheetSupplemental Financial View Details
- Web
Supplemental Financial Information - Financial Report 2015
Financials Supplemental Financial Information Statement of Activity & Cash FlowsConsolidated Balance SheetSupplemental Financial Information page 2 View Details
- Web
HBS - Financials | Supplemental Financial Information
2023 Annual Report From The Dean Key Metrics Financials PDF Downloads Financials From the CFO Financial Highlights Statement of Activity & Cash Flows Consolidated Balance Sheet Supplemental Financial View Details
- Web
Supplemental Financial Information II - Annual Report 2020
Financials Supplemental Financial Information II 2ms page 2 of 2 Expenses Executive Education, HBP, and HBSO operating costs, as well as the School’s faculty research costs, cut across multiple expense line...
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- Web
Supplemental Financial Information II - Annual Report 2019
Financials Supplemental Financial Information II 3ms page 2 of 2 Expenses Executive Education, Publishing, and Online operating costs, as well as the School’s faculty research costs, cut across multiple...
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- May 2023
- Article
Incentive Effects of Subjective Allocations of Rewards and Penalties
By: Wei Cai, Susanna Gallani and Jee-Eun Shin
We examine the incentive effects of subjectivity in allocating tournament-based rewards and punishments. We use data from a company where reward and punishment decisions are based on a combination of objective metrics and subjective performance assessments. Rankings...
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Keywords:
Subjectivity;
Tournament-based Incentives;
Rewards;
Penalties;
Expectancy Theory;
Employees;
Compensation and Benefits;
Management;
Decisions;
Performance;
Measurement and Metrics
Cai, Wei, Susanna Gallani, and Jee-Eun Shin. "Incentive Effects of Subjective Allocations of Rewards and Penalties." Management Science 69, no. 5 (May 2023): 3121–3139.
- 2012
- Teaching Note
Beyondsoft Co., Ltd. (B) (TN)
By: F. Warren McFarlan, Donghong Li and Hong Zhang
The case "Beyondsoft Co., Ltd. (A)" completed in early 2010 described the strategic path of Beyondsoft over its history of more than 10 years since its foundation in 1995, containing its major business lines and the relations with the major customers at that time, the...
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Keywords:
Computer Software;
Entrepreneurship;
Information Technology;
Outsourcing;
Strategy;
China;
Applications and Software;
China
McFarlan, F. Warren, Donghong Li, and Hong Zhang. "Beyondsoft Co., Ltd. (B) (TN)." Tsinghua University Teaching Note, 2012.
- Article
The Conversational Circumplex: Identifying, Prioritizing, and Pursuing Informational and Relational Motives in Conversation
By: Michael Yeomans, Maurice E. Schweitzer and Alison Wood Brooks
The meaning of success in conversation depends on people’s goals. Often, individuals pursue multiple goals simultaneously, such as establishing shared understanding, making a favorable impression, and persuading a conversation partner. In this article, we introduce a...
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Keywords:
Conversation;
Goal Pursuit;
Communication;
Interpersonal Communication;
Goals and Objectives;
Framework
Yeomans, Michael, Maurice E. Schweitzer, and Alison Wood Brooks. "The Conversational Circumplex: Identifying, Prioritizing, and Pursuing Informational and Relational Motives in Conversation." Current Opinion in Psychology 44 (April 2022): 293–302.