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- Faculty Publications (187)
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- All HBS Web (1,547)
- Faculty Publications (187)
- 13 Jul 2017
- News
Making Friends with Mother Nature
years ago, the organization added a distinctive network of elevated walkways, known as Wild Walk, that gives visitors the unique opportunity to experience nature at treetop level. “Everybody loves Wild...
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Keywords:
Ralph Ranalli
- June 2015 (Revised October 2016)
- Case
Denver Museum of Nature & Science
By: Jill Avery and Jim Rosenberg
Digital was on Vice President of Strategic Partnerships and Programs Bridget Coughlin's mind these days. DMNS had been dabbling in digital for the past few years, but had never fully committed to it. The time had come to establish a strategic vision, and to decide...
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Keywords:
Digital;
Nonprofit;
Arts;
Education;
Marketing;
Marketing Communications;
Marketing Strategy;
Nonprofit Organizations;
Social Media;
Education Industry;
North America;
United States
Avery, Jill, and Jim Rosenberg. "Denver Museum of Nature & Science." Harvard Business School Case 315-081, June 2015. (Revised October 2016.)
- 17 Apr 2019
- News
Financing the Earth’s Natural Infrastructure
Decades in investment banking and a lifelong love of the outdoors set Pat Coady (MBA 1966) on the path toward conservation financing. What was a small sector in the early 1990s, when he led the US delegation for the creation and implementation of the Global...
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- Article
Naturals and Strivers: Preferences and Beliefs about Sources of Achievement
By: Chia-Jung Tsay and Mahzarin R. Banaji
To understand how talent and achievement are perceived, three experiments compared the assessments of "naturals" and "strivers." Professional musicians learned about two pianists, equal in achievement but who varied in the source of achievement: the "natural" with...
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- 02 Nov 2017
- News
Making Friends with Mother Nature
Performance: How America’s High-Growth Midsize Companies Succeed, encountered the idea for the center in a local newspaper and ran with it. Now the center educates more than 150,000 visitors a year and includes a unique network of elevated walkways that allows guests...
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- 2013
- Working Paper
Learning from Double-Digit Growth Experiences
By: Eric D. Werker
This extended memorandum identifies episodes of sustained double-digit growth in real GDP, defined as a compound annual growth rate of 10 percent or more over a period of 8 years or longer. Using a measure of real GDP reported in the World Development Indicators, we...
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Werker, Eric D. "Learning from Double-Digit Growth Experiences." International Growth Centre Working Paper, April 2013.
- 2023
- Working Paper
Summarizing the Mental Customer Journey
By: Julian De Freitas, Ahmet Uğuralp, Zeliha Uğuralp, Pechthida Kim and Tomer Ullman
How do consumers summarize and act on their experiences, as when deciding whether an interaction with a firm was satisfying and whether to buy from it? Previous work on the summary of continuous experiences has tended to focus on a handful of experience patterns and...
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Keywords:
Customer Experience;
Customer Journey;
Natural Language Processing;
Summarization;
Customer Satisfaction;
Outcome or Result;
Decision Choices and Conditions
De Freitas, Julian, Ahmet Uğuralp, Zeliha Uğuralp, Pechthida Kim, and Tomer Ullman. "Summarizing the Mental Customer Journey." Harvard Business School Working Paper, No. 23-038, January 2023.
- 25 Feb 2020
- News
Impact: The Changing Nature of Work
Advanced technologies, shifting demographics, and new business models are transforming the nature and scope of work globally. As a result, the skills leaders need—today and tomorrow—also must evolve. Since its inception, HBS has aspired...
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- 2016
- Working Paper
Gender Differences in Altruism: Responses to a Natural Disaster
By: Matthew Lilley and Robert Slonim
High-profile disasters can cause large spikes in philanthropy and volunteerism. By providing temporary positive shocks to the altruism of donors, these natural experiments help identify heterogeneity in the distributions of the latent altruism which motivates donors....
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Lilley, Matthew, and Robert Slonim. "Gender Differences in Altruism: Responses to a Natural Disaster." IZA (Institute of Labor Economics) Discussion Paper Series, No. 9657, January 2016.
- 02 Aug 2006
- Research & Ideas
Investor Protection: The Czech Experience
think hard about partner selection, deal structuring, and operational decisions when expropriation is a key risk. Second, it's an instructive example for economics and legal scholars who have begun to emphasize the role of institutions in determining the View Details
- January 1991
- Article
A Natural Experiment in the Organization of Entry Level Labor Markets: Regional Markets for New Physicians and Surgeons in the U.K.
By: A. E. Roth
Roth, A. E. "A Natural Experiment in the Organization of Entry Level Labor Markets: Regional Markets for New Physicians and Surgeons in the U.K." American Economic Review 81, no. 3 (January 1991): 415–440.
- 09 Aug 2006
- Research & Ideas
Career Advancement Without Experience
A worker seeks fulfillment in a new job involving expanded skills and responsibilities. The dilemma: Without prior experience in the field, how can she prove her capability to a potential employer? The challenge is even more daunting for...
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- 2020
- Working Paper
Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance
By: Prithwiraj Choudhury and Ohchan Kwon
Using a natural experiment and field interviews, this paper studies how social attachment to place imposes psychic costs on workers who experience geographic mobility. This is especially salient when workers are assigned to locations far from their hometown, which may...
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Keywords:
Distance From Hometown;
Social Attachment To Place;
Psychic Costs;
Worker Performance;
Natural Experiment;
Geographic Location;
Familiarity;
Employees;
Performance;
India
Choudhury, Prithwiraj, and Ohchan Kwon. "Social Attachment to Place and Psychic Costs of Geographic Mobility: How Distance from Hometown and Vacation Flexibility Affect Job Performance." Harvard Business School Working Paper, No. 19-010, August 2018. (Revised January 2020.)
- Summer 2017
- Article
Copyright Enforcement: Evidence from Two Field Experiments
By: Hong Luo and Julie Holland Mortimer
Effective dispute resolution is important for reducing private and social costs. We study how resolution responds to changes in price and communication using a new, extensive dataset of copyright infringement incidences by firms. The data cover two field experiments...
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Luo, Hong, and Julie Holland Mortimer. "Copyright Enforcement: Evidence from Two Field Experiments." Journal of Economics & Management Strategy 26, no. 2 (Summer 2017): 499–528.
- 20 Jun 2017
- Working Paper Summaries
Conversational Peers and Idea Generation: Evidence from a Field Experiment
Keywords:
by Sharique Hasan and Rembrand Koning
- February 2013
- Article
Exceptional Boards: Environmental Experience and Positive Deviance from Institutional Norms
By: Judith Walls and Andrew J. Hoffman
This paper explores the phenomenon of positive organizational deviance from institutional norms by establishing practices that protect or enhance the natural environment. Seeking to explain why some organizations practice positive environmental deviance while others do...
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Keywords:
Corporate Social Responsibility and Impact;
Networks;
Organizational Culture;
Governing and Advisory Boards;
Environmental Management
Walls, Judith, and Andrew J. Hoffman. "Exceptional Boards: Environmental Experience and Positive Deviance from Institutional Norms." Special Issue on Greening Organizational Behavior. Journal of Organizational Behavior 34, no. 2 (February 2013): 253–271.
- 11 Oct 2021
- News
Nobel Winners Found Economic Experiments in the Real World
- 2022
- Working Paper
Rethinking Explainability as a Dialogue: A Practitioner's Perspective
By: Himabindu Lakkaraju, Dylan Slack, Yuxin Chen, Chenhao Tan and Sameer Singh
As practitioners increasingly deploy machine learning models in critical domains such as healthcare, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way to bridge the gap between...
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Keywords:
Natural Language Conversations;
AI and Machine Learning;
Experience and Expertise;
Interactive Communication;
Business and Stakeholder Relations
Lakkaraju, Himabindu, Dylan Slack, Yuxin Chen, Chenhao Tan, and Sameer Singh. "Rethinking Explainability as a Dialogue: A Practitioner's Perspective." Working Paper, 2022.