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- Faculty Publications (86)
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- All HBS Web (312)
- Faculty Publications (86)
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
customer satisfaction, differences among customers account for 96%–97% of this variance, while differences among employees, processes, locations, and markets make up the remainder. Further analysis reveals that customers tend to report...
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Sean Silverthorne
- 08 Oct 2012
- Research & Ideas
The Immigrants Who Built America’s Financial System
quiet, less colorful guy. In any case, both he and Hamilton showed that they had amazing analytical abilities and devoted themselves to understanding the hard numbers. A: Yes, they were both really, really good with numbers and financial View Details
- 15 Jun 2010
- First Look
First Look: June 15
identifying the effects of bank credit supply. First, we focus on firms' choice between two close forms of external financing: bank debt and public bonds. By conditioning the sample of firms raising new debt, we can rule out a demand explanation for the drop in bank...
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Martha Lagace
- 19 Jun 2007
- First Look
First Look: June 19, 2007
public health effectively. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807016 Basic Techniques for the Analysis of Customer Information Using Excel: A Step-by-Step Approach Harvard Business School...
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Martha Lagace
- 21 Jun 2011
- First Look
First Look: June 21
eight basis point increase in yields. Additional analysis suggests that at least some of this effect is not driven by the risk of the bonds, but instead reflects inefficiency in the underwriting process. Download the paper:...
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Sean Silverthorne
- 01 Mar 2014
- News
Faculty and Alumni Books for March 2014
black rights offers a firsthand view of the debates, boycotts, marches, and negotiations that would change the face of race relations in Chicago and the United States at large. Think Inside the Box: Discover the Exceptional Business...
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- 11 Feb 2014
- First Look
First Look: February 11
increase the use of reusable bags. Download working paper: http://www.hbs.edu/faculty/Publication%20Files/14-065_a44e93a2-3a28-4768-ac18-6e0925699d3f.pdf Stepping Stone, Stopping Point, or Slippery Slope? Negotiating the Next Iran Deal...
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Sean Silverthorne
- 01 Apr 2008
- First Look
First Look: April 1, 2008
2006, Macri is approached by Spanish and Italian soccer powerhouses, seeking to purchase the players Fernando Gago and Rodrigo Palacio. Should Macri enter negotiations with the clubs interested in buying the star players? If so, how...
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Martha Lagace
- 02 Feb 2010
- First Look
First Look: Feb. 2
independent and dispersed contributors made highly interdependent contributions to the design of a single technical system (or sub-system). Based on a detailed analysis of the latter 28, we introduce the concept of actionable transparency...
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Martha Lagace
- 25 Jan 2011
- First Look
First Look: Jan. 25
high-beta stocks. An Empirical Analysis of Innovation Contests: Strategic Incentives, Problem Uncertainty and Independent Experimentation along Parallel Paths Authors:Kevin J. Boudreau, Nicola Lacetera, and Karim R. Lakhani...
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Sean Silverthorne
- 01 Mar 2019
- News
The One That Got Away
1992) Adams Street Partners Paralysis by Analysis The opportunity I most remember passing on was a seed round in Ola, the leading taxi/ride-sharing company in India. The mistake I made was that I sized the market statically and failed to...
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- 05 Jan 2010
- First Look
First Look: January 5
impact on the economy more generally. This analysis looks across nations and industries to assess the impact of private equity on industry performance. Industries where PE funds have invested in the past five years have grown more quickly...
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Martha Lagace
- 16 Nov 2010
- First Look
First Look: November 16, 2010
be avoided by using a more deliberative, analytical decision-making process. In this paper, we describe joint evaluation as an effective tool to help decision makers manage their emotional assessments of morality. Bounded Ethicality in View Details
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Sean Silverthorne
- 30 Apr 2013
- First Look
First Look: April 30
an 85% increase in click-through rates for paid advertising and a 65% decrease in click-through rates for non-paid algorithmic search links to competing online travel agencies. As search engines increase monetization of clicks by integrating specialized services into...
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Sean Silverthorne
- 20 Sep 2011
- First Look
First Look: September 20
examine whether multi-location firms increase internal ties when they face appropriability risks from direct competitors. Our empirical analysis of the global semiconductor industry shows that when leading firms co-locate with direct...
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Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
worked. In the first decade of the 20th century, Charles Coffin demonstrated that he was an adept negotiator who amassed great wealth for GE in building generators and power equipment for local utilities in which GE also had a financial...
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Martha Lagace
- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
making business decisions," observes Lecturer Thomas J. Kosnik, who teaches Entrepreneurial Marketing. "Entrepreneurial Marketing encourages students to embrace analysis and logic while remaining open to the experience of creativity,...
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- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
contemporary circumstances so as to be relevant for managers. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=52977 Internalizing Global Value Chains: A Firm-Level Analysis By: Alfaro, Laura, Pol Antràs, Davin Chor, and...
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Sean Silverthorne
- 07 Sep 2021
- News
September 2021 Alumni Books
your own, authentic way. Whatever your field or family structure, you will learn to cope with transitions at home and at work, deal with guilt and worry, negotiate for advancement and flexibility, and much more. Written by Daisy Dowling,...
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Margie Kelley
- 07 Aug 2012
- First Look
First Look: August 7
and Michael Goold Publication:Journal of International Management 18, no. 3 (September 2012) Abstract Based on a six-country survey of nearly 250 multinationals (MNCs), this paper is the first empirical analysis to describe the size and...
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Sean Silverthorne