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All HBS Web
(7,421)
- People (19)
- News (1,555)
- Research (4,596)
- Events (39)
- Multimedia (44)
- Faculty Publications (2,604)
Show Results For
-
All HBS Web
(7,421)
- People (19)
- News (1,555)
- Research (4,596)
- Events (39)
- Multimedia (44)
- Faculty Publications (2,604)
Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business... View Details
- June 2001 (Revised October 2001)
- Case
Netonomy
- 13 Sep 2017
- News
The Coming of Apple’s iPhone X
- November 2003 (Revised February 2004)
- Case
Richmond Events
- July 1997
- Case
Treasury Inflation-Protection Securities (TIPS)
- September 2022 (Revised November 2023)
- Case
Wordle
- 2010
- Working Paper
Law and Finance c. 1900
- June 2002 (Revised July 2002)
- Case
NTT DoCoMo: Marketing i-mode
- June 2005
- Case
Furqan Nazeeri and the IMTrader Spin-Out
- Video
HBS FIELD 2 Montage
- October 1992 (Revised June 1994)
- Case
American Airlines, Inc.: Proposal for a Three-Class Transcon Service
Henry W. McGee
Henry McGee joined the HBS faculty in 2013 after retiring as President of HBO Home Entertainment, the digital and DVD program distribution division of Home Box Office, the pioneering premium television company. A member of the Entrepreneurial Management Unit, he has... View Details
- 25 Aug 2014
- Blog Post
Working in Tech 4Dev
- 19 Aug 2021
- Op-Ed
Don't Ignore Your Employees' Misery—TAKE Control
- June 1994 (Revised September 1995)
- Case
Leland O'Brien Rubinstein Associates, Inc.: SuperTrust
- October 2018
- Case
P-Will at DISCO
- December 2008 (Revised February 2017)
- Case
Olam International
Roberto Verganti
Roberto Verganti is in the Technology and Operations Management Unit at Harvard Business School. He teaches Design Theory and Practice for the double degree program MS/MBA conducted jointly by the Harvard Business School and the... View Details
- December 1994 (Revised May 1999)
- Case
3M Optical Systems: Managing Corporate Entrepreneurship
- 06 Feb 2012
- Research & Ideas