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- Faculty Publications (244)
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- All HBS Web (1,239)
- Faculty Publications (244)
- 20 Feb 2013
- News
Thanking Veterans Online
Veterans Affairs benefits, Hall and fellow Army Ranger Matthew Thompson (MBA 2010) sought to create a business that would help veterans receive the benefits they deserve. The result was TroopSwap, an online source for discounts and other...
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- 01 Sep 2011
- News
Faculty Research Online
HBS Cases: KFC’s Explosive Growth in China In China, Yum! Brands is opening a KFC store every day. But this is not the KFC known in America. A recent case study written by Professor David Bell and Agribusiness Program director Mary Shelman (MBA ’87) reveals how the...
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- 01 Jun 2013
- News
Faculty Research Online
Marissa Mayer Should Bridge Distance Gap with Remote Workers Mayer's decision to bring work-at-home Yahoo! employees back to the office has set off a firestorm. Assistant Professor Lakshmi Ramarajan writes on how to mitigate the problem. See...
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- 01 Dec 2011
- News
Faculty Research Online
HBS Cases: Lady Gaga What goes into creating the world’s largest pop star? Before her fame hit, Lady Gaga’s manager faced decisions that could have derailed the performer’s career. A new case by Associate Professor Anita Elberse examines the strategic marketing choices...
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- 01 Dec 2014
- News
Customizing Couture Online
“fashion’s fairy godmother.” It’s easy to remember a time when women didn’t buy high-end fashion online—it was barely a decade ago. Magnúsdóttir watched the birth of the online fashion industry as a retail consultant and a cofounder of a...
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- 01 Dec 2007
- News
Faculty Research Online
HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. Broadband: Remaking the...
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- November 2000 (Revised May 2002)
- Case
FleetBoston Financial: Online Banking
By: Frances X. Frei and Hanna Rodriguez-Farrar
As the ninth largest bank holding company in the United States in 2000, FleetBoston Financial Corp. provided a myriad of financial services, including retail banking, loan origination, and brokerage accounts. This case explores how FleetBoston responded to the Internet...
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Keywords:
Business Model;
Borrowing and Debt;
Cost Management;
Banks and Banking;
Consumer Behavior;
Service Operations;
Competition;
Online Technology;
Banking Industry;
United States
Frei, Frances X., and Hanna Rodriguez-Farrar. "FleetBoston Financial: Online Banking." Harvard Business School Case 601-042, November 2000. (Revised May 2002.)
- 01 Sep 2012
- News
Faculty Research Online
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy Many companies preach and practice corporate social responsibility, but their efforts often lack an overall strategy that dilutes their effectiveness. Professor Kash Rangan and colleagues...
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- 01 Sep 2010
- News
Faculty Research Online
The Hard Work of Measuring Social Impact Donors are placing nonprofits on the hot seat to measure social performance. Problem is, there is little agreement on what those metrics should be. Associate Professor Alnoor Ebrahim discusses how nonprofit managers should...
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- Article
Least-Cost Avoiders in Online Fraud and Abuse
By: Benjamin Edelman
Web users face considerable fraud, malfeasance, and economic harm that system operators could prevent or mitigate. Although the legal system can respond, regulations have mixed results. I examine the applicable legal rules that constrain online fraud and the economic...
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Keywords:
Online Technology;
Crime and Corruption;
Governing Rules, Regulations, and Reforms;
Economics;
Law
Edelman, Benjamin. "Least-Cost Avoiders in Online Fraud and Abuse." IEEE Security & Privacy 8, no. 4 (July–August 2010): 78–81.
- June 2009
- Teaching Note
Online Restaurant Promotions
By: Benjamin Edelman
Teaching Note for [909034].
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- Web
Winning with Digital Platforms Online Course | HBS Online
to launch, scale, and maintain a successful platform business Overcome operational challenges associated with developing, overseeing, or interacting with a platform business Explore strategies for transitioning a product or service into a...
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- 01 Jun 2009
- News
Faculty Research Online
HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. Marketing After the Recession...
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- 01 Jun 2011
- News
Faculty Research Online
Are We Thinking Too Little, or Too Much? In the course of making a decision, managers often err in one of two directions: either overanalyzing a situation or forgoing all the relevant information and simply going with their gut. Associate Professor Michael Norton...
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- February 2021
- Case
Threadless: The Renewal of an Online Community
By: Shane Greenstein, Karim Lakhani and Christian Godwin
Threadless, an online apparel company and artist community which Jake Nickell founded in 2000, continued to maintain its status as a top company in the online apparel industry during its second decade. From 2010 to 2020, Threadless continued to operate its...
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Keywords:
Business Model;
Decision Making;
Entrepreneurship;
Innovation and Invention;
Leading Change;
Management;
Marketing;
Product Launch;
Operations;
Supply Chain;
Distribution;
Networks;
Sales;
Strategy;
Adaptation;
Information Technology;
Applications and Software;
Digital Platforms;
Apparel and Accessories Industry;
Technology Industry;
North America
Greenstein, Shane, Karim Lakhani, and Christian Godwin. "Threadless: The Renewal of an Online Community." Harvard Business School Case 621-056, February 2021.
- 01 Mar 2012
- News
Faculty Research Online
Rethinking the Fairness of Organ Transplants Because of an organ shortage, thousands of people miss out on needed organ transplants each year. Business researchers at Harvard and MIT are rethinking how kidney transplants are allocated to give patients longer lives. An...
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- 01 Dec 2010
- News
Faculty Research Online
Power Posing: Fake It Until You Make It Nervous about an upcoming presentation or job interview? Holding one’s body in expansive, “high-power” poses for as little as two minutes can summon an extra surge of power and sense of well-being when it’s needed, according to...
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- January 2020 (Revised October 2021)
- Case
Zara: An Integrated Store and Online Model (A)
By: Antonio Moreno
In 2010, amidst the growth of ecommerce and the emergence of new, purely online, fashion players, Zara launched its first online store, Zara.com. Since then, Zara’s online business had grown at a fast pace. By 2018, 12% of Inditex Group’s total sales came from the...
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Keywords:
Stores;
Integration;
Operations;
Business Model;
Strategy;
E-commerce;
Retail Industry;
Fashion Industry;
Europe
Moreno, Antonio. "Zara: An Integrated Store and Online Model (A)." Harvard Business School Case 620-073, January 2020. (Revised October 2021.)
- 01 Mar 2006
- News
Faculty Research Online
Time Pressure and Creativity: Why Time Is Not on Your Side Even as time pressures increase in corporate life, the need for creative thinking has never been greater, says Professor Teresa Amabile in this Q&A. IPR: Protecting Your Technology Transfers Countries are...
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- 01 Jun 2005
- News
Faculty Research Online
Entrepreneurial Hospital Pioneers New Model Associate Professor Tarun Khanna examines a “Robin Hood” cardiac hospital in India, which treats patients regardless of their ability to pay. His findings? A solvent, successful model of international health care. Is Business...
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