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All HBS Web
(1,694)
- News (144)
- Research (1,345)
- Events (9)
- Multimedia (4)
- Faculty Publications (688)
- 28 Jul 2008
- Research & Ideas
Making the Decision to Franchise (or not)
customer-facing operating environment affects organizational design choices such as control systems, incentives, performance measurement, and ownership structures," explains Campbell. "Even firms that have...
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- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
especially in B2B companies. Q: What do you mean by "performance pricing," and how does it benefit a company? Ben Shapiro: Collectively, we have worked with hundreds of companies on integrating pricing, strategy, and View Details
- Web
Online Business Courses & Certifications | HBS Online
conditions that drive team performance. 6 weeks, 7-9 hrs/weekApply by May 13$1,750Certificate Leadership, Ethics, and Corporate Accountability Professor Nien-he Hsieh Develop a toolkit for making tough leadership decisions. 6 weeks, 7-9 hrs/weekApply by May...
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- October 2016 (Revised October 2020)
- Case
Essent: From a State-Owned Utility to a Commercial Company
By: Ananth Raman and Elena Corsi
Patrick Lammers, Chief Commercial Officer (CCO) for the Dutch energy company Essent NV, once a state-owned company, was pleased with the progress Essent’s consumer (“B2C”) business had made: Earnings Before Income Tax (EBIT) for B2C had gone from a loss of €18 million...
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Keywords:
Lean Management;
Operation Management;
Service Management;
Commercialization;
Operations;
Management;
Energy;
Organizational Change and Adaptation;
Service Operations;
Performance;
Energy Industry;
Europe
Raman, Ananth, and Elena Corsi. "Essent: From a State-Owned Utility to a Commercial Company." Harvard Business School Case 617-026, October 2016. (Revised October 2020.)
- October 2020 (Revised December 2020)
- Case
Investing at Pivotal Ventures
By: Emil N. Siriwardane, Emily R. McComb and Eren Kuzucu
Launched in 2015 by Melinda Gates, co-chair of the Bill & Melinda Gates Foundation, Pivotal Ventures is an investment and incubation company. The company aims to support and promote transformational ideas, people and organizations, and advance social progress for women...
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Siriwardane, Emil N., Emily R. McComb, and Eren Kuzucu. "Investing at Pivotal Ventures." Harvard Business School Case 221-033, October 2020. (Revised December 2020.)
- 2011
- Article
Incentive Compensation and the Likelihood of Termination: Theory and Evidence from Real Estate Organizations
By: Christopher Parsons, G. Hallman and J. Hartzell
We analyze two managerial compensation incentive devices: the threat of termination and pay for performance. We first develop a simple model predicting that these devices are substitutes: when termination incentives are low, optimal contracts provide stronger...
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Keywords:
Motivation and Incentives;
Resignation and Termination;
Compensation and Benefits;
Real Estate Industry
Parsons, Christopher, G. Hallman, and J. Hartzell. "Incentive Compensation and the Likelihood of Termination: Theory and Evidence from Real Estate Organizations." Real Estate Economics 39, no. 3 (Fall 2011): 507–546.
- February 2022 (Revised January 2024)
- Supplement
Winning Business at Russell Reynolds (C)
By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and...
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- 2012
- Working Paper
When Supply-Chain Disruptions Matter
By: William Schmidt and Ananth Raman
Supply-chain disruptions have a material effect on company value, but this impact can vary considerably. Thus, it is important for managers and investors to recognize the types of disruptions and the organizational factors that lead to the worst outcomes. Prior...
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Schmidt, William, and Ananth Raman. "When Supply-Chain Disruptions Matter." Harvard Business School Working Paper, No. 13-006, July 2012. (Revised January 2013.)
- 2009
- Working Paper
Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting
By: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky and Max H. Bazerman
Goal setting is one of the most replicated and influential paradigms in the management literature. Hundreds of studies conducted in numerous countries and contexts have consistently demonstrated that setting specific, challenging goals can powerfully drive behavior and...
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Keywords:
Goals and Objectives;
Management Practices and Processes;
Organizational Culture;
Performance Improvement;
Behavior;
Motivation and Incentives
Ordonez, Lisa D., Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman. "Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting." Harvard Business School Working Paper, No. 09-083, January 2009.
- December 1987 (Revised August 1990)
- Case
Florida Power & Light's Quality Improvement Program
Describes a major electric utility's highly successful effort to institute a comprehensive quality improvement program throughout the organization. Designed to be used in a comparative analysis of the quality improvement effort described in Paul Revere Insurance Co....
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Keywords:
Organizational Change and Adaptation;
Quality;
Performance Productivity;
Utilities Industry;
Florida
Hart, Christopher. "Florida Power & Light's Quality Improvement Program." Harvard Business School Case 688-043, December 1987. (Revised August 1990.)
- 2022
- Book
The Role of Innovation and Entrepreneurship in Economic Growth
By: Michael J. Andrews, Aaron Chatterji, Josh Lerner and Scott Stern
We live in an era in which innovation and entrepreneurship seem ubiquitous, particularly in regions like Silicon Valley, Boston, and the Research Triangle Park. But many metrics of economic growth, such as productivity growth and business dynamism, have been at best...
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Keywords:
Productivity Growth;
Production Technologies;
Innovation and Invention;
Entrepreneurship;
Economic Growth;
Competition;
Organizational Design;
Economic Slowdown and Stagnation
Andrews, Michael J., Aaron Chatterji, Josh Lerner, and Scott Stern, eds. The Role of Innovation and Entrepreneurship in Economic Growth. Chicago: University of Chicago Press, 2022.
- 24 Jun 2014
- First Look
First Look: June 24
innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help-but there's only one way to ensure sustained innovation: you need to lead it-and...
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Keywords:
Sean Silverthorne
- January 2013 (Revised April 2013)
- Technical Note
Relational Contracts and the Roots of Sustained Competitive Advantage
This note focuses on organizational "competencies" or "capabilities" as a potential source of sustained competitive advantage. Research in this area hypothesizes that some firms outperform their competition because they can do things that their rivals cannot.
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Henderson, Rebecca M. "Relational Contracts and the Roots of Sustained Competitive Advantage." Harvard Business School Technical Note 313-105, January 2013. (Revised April 2013.)
- Research Summary
Current working papers
Organizational restructuring: the influence of formal and informal structure on tie formation. This paper considers how changes in formal structure and a key element of informal structure – the embeddedness of employee... View Details
- 04 Aug 2008
- Research & Ideas
How Female Stars Succeed in New Jobs
to stars when they change jobs. Equity analysts are an ideal population to study: Their performance is objectively measured every year, there is a lot of demographic and organizational data on them and their...
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- 2012
- Book
Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy
By: Amy C. Edmondson
Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those...
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Keywords:
Change;
Interpersonal Communication;
Learning;
Values and Beliefs;
Innovation and Invention;
Management;
Performance Improvement;
Groups and Teams;
Research;
Strategy;
Complexity;
Value
Edmondson, Amy C. Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy. Jossey-Bass, 2012.
- Program
Advanced Management Program
tackle your organization's toughest strategic challenges, lead with greater confidence, inspire performance at all levels—and contribute more value as a member of your company's senior leadership team. Lead a global organization by...
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- 01 Jul 2014
- First Look
First Look: July 1
Publications August 2013 Research in Organizational Behavior The Shifting Landscape of LGBT Organizational Research By: Anteby, Michel, and Caitlin Anderson Abstract—Over the past generation, sexual...
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Keywords:
Carmen Nobel
- March–April 2021
- Article
Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others.
By: Gerald C. Kane and Lynn Wu
Organizations have long sought to improve employee performance by managing knowledge more effectively. In this paper, we test whether the adoption of digital tools for expertise search and access within an organization, often referred to as a support to an...
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Keywords:
Digital Tools;
Social Media;
Social Networks;
Transactive Memory Systems;
Augmented Intelligence;
Artificial Intelligence;
Social and Collaborative Networks;
Gender;
Equality and Inequality;
Technology Adoption;
Knowledge Management;
Performance Improvement;
Power and Influence;
Organizational Change and Adaptation
Kane, Gerald C., and Lynn Wu. "Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others." Organization Science 32, no. 2 (March–April 2021): 273–292.
- Article
It's Not Easy Being Green: The Role of Self-Evaluations in Explaining Support of Environmental Issues
By: Scott Sonenshein, K. A. DeCelles and Jane E. Dutton
Using a mixed methods design, we examine the role of self-evaluations in influencing support for environmental issues. In Study 1—an inductive, qualitative study—we develop theory about how environmental issue supporters evaluate themselves in a mixed fashion,...
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Keywords:
Social Issues;
Environmental Sustainability;
Performance Evaluation;
Cognition and Thinking
Sonenshein, Scott, K. A. DeCelles, and Jane E. Dutton. "It's Not Easy Being Green: The Role of Self-Evaluations in Explaining Support of Environmental Issues." Academy of Management Journal 57, no. 1 (February 2014): 7–37.