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- All HBS Web (19)
- Faculty Publications (6)
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- August 2020
- Article
Strategies for Managing the Privacy Landscape
By: Ramon Casadesus-Masanell and Andres Hervas-Drane
Firms use consumer personal information to improve their products and services. Personal information is open to misuse, however, and when exploited for undesired or unexpected purposes reduces consumer’s trust in the firm and their willingness to provide personal...
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Keywords:
Consumer Privacy;
Privacy Threats;
Strategy Framework;
Strategy Interactions;
Customers;
Information;
Management;
Strategy;
Technology Industry
Casadesus-Masanell, Ramon, and Andres Hervas-Drane. "Strategies for Managing the Privacy Landscape." Long Range Planning 53, no. 4 (August 2020).
- April 2023
- Article
On the Privacy Risks of Algorithmic Recourse
By: Martin Pawelczyk, Himabindu Lakkaraju and Seth Neel
As predictive models are increasingly being employed to make consequential decisions, there is a growing emphasis on developing techniques that can provide algorithmic recourse to affected individuals. While such recourses can be immensely beneficial to affected...
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Pawelczyk, Martin, Himabindu Lakkaraju, and Seth Neel. "On the Privacy Risks of Algorithmic Recourse." Proceedings of the International Conference on Artificial Intelligence and Statistics (AISTATS) 206 (April 2023).
- April 2021 (Revised March 2024)
- Case
Social Media War 2021: Snap vs. Facebook vs. TikTok
By: David B. Yoffie and Daniel Fisher
This case explores the competitive war between Snap, Facebook, and TikTok in 2021. The strategic focus is on Snapchat: how should it respond to the emergence of TikTok, and how should it compete with the dominant competitor in its space—Facebook. The case examines...
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Keywords:
Strategy Development;
Competitor Analysis;
Strategy;
Network Effects;
Competitive Strategy;
Decision Choices and Conditions;
Social Media
Yoffie, David B., and Daniel Fisher. "Social Media War 2021: Snap vs. Facebook vs. TikTok." Harvard Business School Case 721-443, April 2021. (Revised March 2024.)
- October 1991 (Revised June 1996)
- Case
Lotus MarketPlace: Households
By: Lynn S. Paine
Managers at Lotus and Equifax must decide what to do about their new jointly developed database and software product Lotus MarketPlace which has been criticized as a threat to individual privacy. The Product, which would allow small businesses to buy targeting mail...
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Keywords:
Information;
Business or Company Management;
Rights;
Ethics;
Marketing Communications;
Applications and Software;
Product Marketing;
Information Technology Industry
Paine, Lynn S. "Lotus MarketPlace: Households." Harvard Business School Case 392-026, October 1991. (Revised June 1996.)
- Winter 2021
- Article
Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation
By: James K. Sebenius, Ben Cook, David A. Lax, Isaac Silberberg and Paul Levy
While social media has had profound effects in many realms, the theory and practice of negotiation have remained relatively untouched by this potent phenomenon. In this article, we survey existing research in this area and develop a broader framework for understanding...
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Sebenius, James K., Ben Cook, David A. Lax, Isaac Silberberg, and Paul Levy. "Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 97–141.
- Research Summary
Profitable Souls: Foreign Investment and the Fate of Human Rights
By: Debora L. Spar
This is a project about foreign investment, about what happens when big multinational firms invest in small, poor, and often nasty places. Typically, most observers assume that this is a largely negative relationship: that multinationals exploit the local population,...
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- 29 Nov 2022
- Research & Ideas
Is There a Method to Musk’s Madness on Twitter?
infrastructure staff, as well as advertisers, were not. Musk’s stated desire to make Twitter a haven for any speech “within the bounds of the law” has led to a sharp uptick in posts advocating white nationalism, anti-Semitism, homophobia, and right-wing View Details
- Web
FAQs - Alumni
From the list of options on the left-hand side, click on Edit Reunion Profile Book Click on the pencil icon next to each field to make edits Instructions note the information that will appear in the Reunion Profile Book Changes you make will also be updated in your...
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- 01 Dec 2023
- News
Thinking Ahead
find a product-market fit with Systole.” Keep Secrets from AI Generative AI’s capacity to transform business operations continues to be a hot topic, with a strong caveat in the form of threats to data security and privacy. Assistant...
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- Web
2023 Reunion Presentations - Alumni
industry expertise. The Disruptive Journey from Detroit to Boston Senior Lecturer Chet Huber (MBA 1979) + More Info – Less Info Why is it so hard for successful, established organizations to sustain their success? How do they miss the View Details
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
peterhowell Summing Up: Can Single Nations Counter the Threat of Surveillance Capitalism? We’re on our own, with the possible support of government, in any efforts to counter the effects of surveillance capitalism. It’s only natural that...
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- Web
2022 Reunion Presentations - Alumni
we are as individuals and as a species. What does it take to live a purposeful life in an age where everything can change and where existential threats are real? Managing a Polarized Workforce Professor Francesca Gino Video Recording +...
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- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
Summing Up The jury is in. Nearly all respondents to this month's column would advise U.S. firms such as Yahoo, Google, Cisco, and Microsoft to continue to operate in China despite the government's possible use of their content or technology to invade the View Details
- 18 Nov 2014
- First Look
First Look: November 18
case examines the dilemmas Hastings faced as he planned the contest, such as whether to use an existing crowdsourcing platform or create his own, what company information to expose, how to protect customer privacy while making internal...
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Keywords:
Sean Silverthorne
- 10 Aug 2010
- First Look
First Look: August 10
that search engine advertisements tend to be less safe than the corresponding organic listings. Least-Cost Avoiders in Online Fraud and Abuse Author:Benjamin G. Edelman Publication:IEEE Security and Privacy 8, no. 4 (July-August 2010)...
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Keywords:
Martha Lagace
- Web
What theory did you just use? News brief — week of Apr 4 2016 - Forum for Growth
all economic output gains in the fourth quarter, counteracting drags from weak business investment and a slowdown in international trade. WSJ: GE Files to End Fed Oversight After Shrinking GE Capital (3/31/16): Industrial giant says it would no longer pose systemic...
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- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
increased disclosure is driven by reduced privacy concerns (study 2). Yet observers’ impressions of sharers are insensitive to permanence (i.e., whether the selfie was shared temporarily versus permanently) and are instead driven by the...
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Keywords:
Sean Silverthorne
- Web
Print View - Course Catalog
and examining what a new normal would look like. We will examine the impact that the current geo political conflicts will have on the continent. How will Africa thrive in a deglobalized world , that nonetheless needs global solutions to climate change which represents...
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