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Show Results For
-
All HBS Web
(1,436)
- People (3)
- News (437)
- Research (693)
- Events (4)
- Multimedia (19)
- Faculty Publications (266)
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
"Pareto's theory was that 80 percent of the cost is caused by 20 percent of the problems, so you find lots of issues, identify patterns, and select the one or two most highly leveraged problems to solve...
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- August 28, 2018
- Article
How Intermittent Breaks in Interaction Improve Collective Intelligence
By: Ethan Bernstein, Jesse Shore and David Lazer
People influence each other when they interact to solve problems. Such social influence introduces both benefits (higher average solution quality due to exploitation of existing answers through social learning) and costs (lower maximum solution quality due to a...
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Keywords:
Transparency;
Social Influence;
Collective Intelligence;
Interaction;
Problem Solving;
Collaboration;
Intermittant;
Breaks;
Always On;
Communication Technologies;
Communication;
Design;
Information;
Management;
Leadership;
Organizational Design;
Organizational Structure;
Performance;
Social and Collaborative Networks;
Information Technology
Bernstein, Ethan, Jesse Shore, and David Lazer. "How Intermittent Breaks in Interaction Improve Collective Intelligence." Proceedings of the National Academy of Sciences 115, no. 35 (August 28, 2018).
- 17 Apr 2013
- News
How the Crowd Is Solving an 800-Year-Old Mystery
- 1 Apr 1995
- Conference Presentation
Problem Solving Among Computer Science Students: : The Effects of Skill, Evaluation Expectation, and Personality on Solution Quality
By: R. Conti and Teresa M. Amabile
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
What was the genesis of the research that ended up as "Allocating Marketing Resources"? What was the problem that you were trying to answer? Sunil Gupta and Thomas Steenburgh: Our goal in writing this chapter was to ask how the academic...
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Keywords:
by Sean Silverthorne
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
who need them, especially among vulnerable populations. Racial inequities, laid bare by the pandemic, and social unrest provoked by recent police killings have escalated tensions. In the course of writing Problem Solving: HBS Alumni...
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- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
shouldn't wait for policy; they should act now to become early movers in leading these changes. Context Professor Porter, having conducted in-depth research and analysis on the U.S. health care market, discussed his conclusions on the industry's View Details
- September–October 2015
- Article
Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces
By: Jesse Shore, Ethan Bernstein and David Lazer
Using data from a novel laboratory experiment on complex problem solving in which we varied the structure of 16-person networks, we investigate how an organization's network structure shapes performance of problem-solving tasks. Problem solving, we argue, involves both...
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Keywords:
Networks;
Experiments;
Clustering;
Problem Solving;
Exploration And Exploitation;
Knowledge;
Search;
Collaboration;
Collaboration Structures;
Transparency;
Communication;
Communication Technology;
Information;
Knowledge Use and Leverage;
Organizational Design;
Organizational Structure;
Performance Effectiveness;
Theory;
Information Industry;
Information Technology Industry;
Public Administration Industry;
Technology Industry;
Service Industry
Shore, Jesse, Ethan Bernstein, and David Lazer. "Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces." Organization Science 26, no. 5 (September–October 2015): 1432–1446. (Won 2014 INGRoup Outstanding Paper Award.)
- 11 Jan 2022
- Cold Call Podcast
Can Entrepreneurs and Governments Team Up to Solve Big Problems?
- July/August 2003
- Article
Solving the Dilemmas of Growth
By: Clayton M. Christensen and Scott D. Anthony
- 13 Apr 2017
- News
Solving Nigeria’s Skilled Workforce Challenge
the experience of having grown up in Africa and a desire to help solve the problem of unemployment among youth. Navid Rahimi, another classmate, joined the team along with two classmates from an HGSE course...
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Keywords:
Jill Radsken
- March 2010
- Article
Matching with Preferences over Colleagues Solves Classical Matching
In this note, we demonstrate that the problem of "many-to-one matching with (strict) preferences over colleagues" is actually more difficult than the classical many-to-one matching problem, "matching without preferences over colleagues." We give an explicit reduction...
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Kominers, Scott Duke. "Matching with Preferences over Colleagues Solves Classical Matching." Games and Economic Behavior 68, no. 2 (March 2010): 773–780.
- Fall 2018
- Article
What Problems Will You Solve with Blockchain?: Before Jumping on the Bandwagon, Companies Need to Carefully Consider how Ledger Technologies Fit into their Overall Strategy
By: Teppo Felin and Karim R. Lakhani
Distributed ledger technologies — collectively known as blockchain — have burst onto the business scene, accompanied by a significant amount of hype.They are widely expected to disrupt existing industries and lead to the creation of new types of companies. Some of the...
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Felin, Teppo, and Karim R. Lakhani. "What Problems Will You Solve with Blockchain? Before Jumping on the Bandwagon, Companies Need to Carefully Consider how Ledger Technologies Fit into their Overall Strategy." Reprint 60115. MIT Sloan Management Review 60, no. 1 (Fall 2018).
- 2012
- Article
Organization Design for Business Ecosystems
The modern corporation has long been the central focus of the field of organization design. Such firms can be likened to nation-states: they have boundaries that circumscribe citizen-employees, and they engage in production and trade. But individual corporations are... View Details
Keywords:
Modularity;
Business Ecosystems;
Distributed Innovation;
Problem Solving;
Property Rights;
Organization Design;
Networks;
Integration;
Competition;
Organizational Design;
Innovation and Management
Baldwin, Carliss Y. "Organization Design for Business Ecosystems." Special Issue on The Future of Organization Design. Journal of Organization Design 1, no. 1 (2012).
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
When HBS professor Steven Spear recently released an abstract on problem solving at Toyota, HBS Working Knowledge staffer Sarah Jane Johnston e-mailed off some questions. Spear not only answered the...
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- 2009
- Working Paper
Operational Failures and Problem Solving: An Empirical Study of Incident Reporting
By: Julia Rose Adler-Milstein, Sara J. Singer and Michael W. Toffel
Operational failures occur in all industries with consequences that range from minor inconveniences to major catastrophes. Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage...
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Keywords:
Communication Strategy;
Legal Liability;
Management Practices and Processes;
Service Operations;
Failure;
Health Industry
Adler-Milstein, Julia Rose, Sara J. Singer, and Michael W. Toffel. "Operational Failures and Problem Solving: An Empirical Study of Incident Reporting." Harvard Business School Working Paper, No. 10-017, September 2009. (August 2009.)
- May 1986 (Revised January 1989)
- Case
Gillette Co.: Dry Idea Advertising (A), The Creative Problem
Presents the first of two cases describing the struggle to solve creative problems on the Dry Idea antiperspirant brand introduced in 1978 by the Gillette Co. and its advertising agency (Batten, Barton, Durstine & Osborne). Provides company and industry background plus...
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Bonoma, Thomas V. "Gillette Co.: Dry Idea Advertising (A), The Creative Problem." Harvard Business School Case 586-042, May 1986. (Revised January 1989.)
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing...
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- 05 Sep 2023
- Blog Post
Solving Climate Change Starts with an Idea
benefits of modular homes might be applicable, did some payback period calculations, and ended by identifying a list of possible customers and asking ChatGPT to write outreach emails to them. We even ran into classic ChatGPT problems –...
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