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- All HBS Web (183)
- Faculty Publications (64)
- 08 Jul 2008
- First Look
First Look: July 8, 2008
the quality of research. Does Familiarity Breed Trust? Revisiting the Antecedents of Trust Authors:Ranjay Gulati and Maxim Sytch Periodical:Managerial and Decision Economics 29 (March - April 2008): 165-190 Abstract This paper...
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Martha Lagace
- 16 Jul 2013
- First Look
First Look: July 16
both the exchange and the acceptance of ideas-people really hear your message and become open to it. Cultivating warmth and trust also boosts the quantity and quality of novel ideas that are produced. The best way to gain influence is to...
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Anna Secino
- Web
Podcast - Managing the Future of Work
return on investment? Why don’t business performance metrics encompass the value of human assets? Fundamental questions like those can get lost in news headlines and in the normal course of business. Welcome to the Managing the Future of...
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- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
Ventures By: Lee, Matthew, and Laura Huang Abstract—Recent studies find that female-led ventures are penalized relative to male-led ventures due to role incongruity, or a perceived “lack of fit,” between female stereotypes and expected personal View Details
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Dina Gerdeman
- 27 Aug 2013
- First Look
First Look: August 27
quality of the product, but also by the incentives of the media outlet providing the review. For example, a media outlet may have the incentive to provide favorable coverage to certain authors or to slant reviews toward the horizontal...
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Sean Silverthorne
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
transactions—the metrics Karavites tracks most closely—are up at all his locations. Formulating a turnaround strategy required Kempczinski and his team—which included Kristy Cunningham—to get to the heart of what exactly had happened to...
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- 26 Feb 2008
- First Look
First Look: February 26, 2008
I test for learning vs. effort allocation effects of promotion-based incentives. I find that promotion and demotion decisions for store managers of a major U.S.-based fast-food retailer (QSR) are sensitive to nonfinancial performance measures of service View Details
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Martha Lagace
- Web
Podcast - Managing the Future of Work
their supply chains and their performance of supply chains. And they’re evaluating managers up and down the line, operating managers, on those bases. But they don’t have a metric for which managers are associated with the highest levels...
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- Web
Podcast - Managing the Future of Work
add to what Rajiv just shared, I’ve spent most of my career charting the landscape of opportunity, collecting lots and lots of data about what’s the demand side of the equation, where are workers needed, what are the skills that it takes to unlock good View Details
- 07 Sep 2011
- First Look
First Look: Sept. 7
Publication:Journal of Advertising Research (forthcoming) Abstract What is the payoff to enlisting celebrity endorsers? Although effects on stock returns are relatively well documented, little is known about any impact on sales—arguably a View Details
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Sean Silverthorne
- Web
Print View - Course Catalog
feedback, and eager to improve the quality of their results and relationships. Course Objectives The course’s principal goal is to strengthen your capacity to achieve desired results and influence others, by communicating more effectively...
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