Filter Results
:
(8,672)
Show Results For
-
All HBS Web
(8,672)
- People (12)
- News (1,258)
- Research (6,560)
- Events (34)
- Multimedia (49)
- Faculty Publications (5,391)
Show Results For
-
All HBS Web
(8,672)
- People (12)
- News (1,258)
- Research (6,560)
- Events (34)
- Multimedia (49)
- Faculty Publications (5,391)
- 01 Oct 2015
- News
Banking on Trust
and focused on some big-ticket items, such as telecoms. The net effect was dramatically improved telecommunications service in rural areas.” Sheppard calls this kind of knowledge sharing and relationship building “the World Bank at its...
View Details
- 08 May 2015
- News
A new view of the cost of equity and capital requirements for banks
positive relationship between risk and return is strong between asset classes (say, stocks and bonds), it is weak within classes, such as the stock market. By analyzing a large sample of historical data from US banks, Baker has found that...
View Details
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
Summing Up Fixing the Way We Work There is a lot wrong with the way we work, but very little of this is due to new networking capabilities or communications technology. Neither can we blame increasing globalization and the demands of doing business across 24 time...
View Details
- July 2005 (Revised March 2007)
- Case
Kansai Digital Phone: Zutto, Gaining Japanese Loyalty
By: Francisco de Asis Martinez-Jerez and James Robert Dillon
Ted Katagi, marketing strategy manager of Kansai Digital Phone (KDP), utilizes customer lifetime value as a key metric to prioritize initiatives in an emergency plan to turn around the company. KDP is a regional phone company in Japan with less than stellar...
View Details
Keywords:
Customer Relationship Management;
Customer Value and Value Chain;
Customer Satisfaction;
Telecommunications Industry;
Electronics Industry;
Japan;
United States
Martinez-Jerez, Francisco de Asis, and James Robert Dillon. "Kansai Digital Phone: Zutto, Gaining Japanese Loyalty." Harvard Business School Case 106-006, July 2005. (Revised March 2007.)
- January 2004 (Revised February 2005)
- Case
Timberland and Community Involvement (Abridged Version)
By: James E. Austin and James Quinn
When Jeffrey Swartz became the third generation in his family to lead the Timberland Co., he made community involvement an integral part of the company's strategy. Under Swartz's leadership, Timberland formed a close partnership with City Year, the national corps of...
View Details
Keywords:
Philanthropy and Charitable Giving;
Business and Community Relations;
Business and Stakeholder Relations;
Corporate Strategy;
Manufacturing Industry
Austin, James E., and James Quinn. "Timberland and Community Involvement (Abridged Version)." Harvard Business School Case 304-086, January 2004. (Revised February 2005.)
- May 1990 (Revised October 1993)
- Case
Cooper Pharmaceuticals, Inc.
Traces the 12-year career of a pharmaceutical salesperson, Bob Marsh, from recruitment to termination. Mr. Marsh has had an uneven career with Cooper Pharmaceuticals, Inc. (CPI) and, after a probationary period, is asked to resign. Following his termination, a number...
View Details
Keywords:
Decision Making;
Resignation and Termination;
Personal Development and Career;
Problems and Challenges;
Core Relationships
Cespedes, Frank V. "Cooper Pharmaceuticals, Inc." Harvard Business School Case 590-111, May 1990. (Revised October 1993.)
- June 1998
- Article
Boundary Control: The Social Ordering of Work and Family Time in a High-Tech Corporation
By: Leslie Perlow
Perlow, Leslie. "Boundary Control: The Social Ordering of Work and Family Time in a High-Tech Corporation." Administrative Science Quarterly 43, no. 2 (June 1998): 328–357.
- June 2002
- Background Note
Note on Customer Management
By: Das Narayandas
Lays out a framework for the management of customers using examples of forms in a variety of industries.
View Details
Narayandas, Das. "Note on Customer Management." Harvard Business School Background Note 502-073, June 2002.
- 25 Aug 2017
- Op-Ed
Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?
President Trump’s recent pullout from the Paris climate accord drew the ire of many high-visibility CEOs including Richard Branson, Lloyd Blankfein, Elon Musk, Tim Cook, and Jeffrey Immelt. But the president’s statements around Charlottesville appear to have created an...
View Details
Keywords:
by Gautam Mukunda
- October 1983 (Revised May 1984)
- Case
From Lean Years to Fat Years: The Labor Movement Between the Wars
Tedlow, Richard S. "From Lean Years to Fat Years: The Labor Movement Between the Wars." Harvard Business School Case 384-104, October 1983. (Revised May 1984.)
- fall 2001
- Article
Structuring Loan Syndicates: A Case Study of the Hong Kong Disneyland Project Loan
By: Benjamin C. Esty
Esty, Benjamin C. "Structuring Loan Syndicates: A Case Study of the Hong Kong Disneyland Project Loan." Journal of Applied Corporate Finance 14, no. 3 (fall 2001): 80–95.
- October 1978 (Revised September 1980)
- Case
Steel Industry and Imports (C)--1978
By: J. Ronald Fox and Allan Gray
Fox, J. Ronald, and Allan Gray. "Steel Industry and Imports (C)--1978." Harvard Business School Case 379-043, October 1978. (Revised September 1980.)
- January 2021 (Revised January 2021)
- Case
Thomas Keller Restaurant Group: Leadership Through a Pandemic
By: Lena G. Goldberg and Michael S. Kaufman
Thomas Keller, the first and only American-born chef to hold multiple three-star ratings from the prestigious Michelin Guide, and Joe Essa, the immediate past Board Chair of the National Restaurant Association and the CEO of Keller’s restaurant group, were class guests...
View Details
Keywords:
Restaurants;
Restaurant Industry;
COVID-19;
Health Pandemics;
Leadership;
Business and Community Relations
Goldberg, Lena G., and Michael S. Kaufman. "Thomas Keller Restaurant Group: Leadership Through a Pandemic." Harvard Business School Case 321-112, January 2021. (Revised January 2021.)
- November 2018 (Revised December 2018)
- Case
CalSTRS Takes on Gun Violence
By: Vikram S Gandhi and Caitlin Reimers
In Spring of 2018, Chris Ailman, CIO of the $200 billion pension plan for California public school teachers (CalSTRS) was mandated by his board to “prioritize engagement with makers and retailers of firearms in California” following a series of gun-related tragedies in...
View Details
Keywords:
Pension Funds;
Pension Plan;
Asset Allocation;
Screening;
ESG;
Gun Violence;
Business and Government Relations;
Values and Beliefs;
Education Industry;
California;
United States
Gandhi, Vikram S., and Caitlin Reimers. "CalSTRS Takes on Gun Violence." Harvard Business School Case 819-079, November 2018. (Revised December 2018.)
- spring 1987
- Article
Facilitating Group Creativity: Experience with a Group Decision Support System
By: J. Nunamaker, L. M. Applegate and B. Konsynski
Nunamaker, J., L. M. Applegate, and B. Konsynski. "Facilitating Group Creativity: Experience with a Group Decision Support System." Journal of Management Information Systems 3, no. 4 (spring 1987): 5–19.
- March 2015
- Supplement
MELF and Business Culture in the Twin Cities (C)
By: Clayton S. Rose and David Lane
Leaders of the many Fortune 500 firms headquartered in Minneapolis-St. Paul have a long history of engaging collectively, and with educational, political and social leaders, to deal with important community issues. Focusing on the participation of leading CEOs in the...
View Details
Rose, Clayton S., and David Lane. "MELF and Business Culture in the Twin Cities (C)." Harvard Business School Supplement 315-080, March 2015.
- February 2014
- Article
'Last-place Aversion': Evidence and Redistributive Implications
By: Ilyana Kuziemko, Ryan W. Buell, Taly Reich and Michael Norton
We present evidence from laboratory experiments showing that individuals are "last-place averse." Participants choose gambles with the potential to move them out of last place that they reject when randomly placed in other parts of the distribution. In...
View Details
Kuziemko, Ilyana, Ryan W. Buell, Taly Reich, and Michael Norton. "'Last-place Aversion': Evidence and Redistributive Implications." Quarterly Journal of Economics 129, no. 1 (February 2014): 105–149.
- October 1996
- Article
The Use of Covenants: An Empirical Analysis of Venture Partnership Agreements
By: Paul A. Gompers and J. Lerner
Gompers, Paul A., and J. Lerner. "The Use of Covenants: An Empirical Analysis of Venture Partnership Agreements." Journal of Law & Economics 39, no. 2 (October 1996): 463–498. (Condensed version reprinted in Investment Policy 1 (September/October 1997): 122-130.)
- Article
Computer-Aided Deliberation: Model Management and Group Decision Support
By: J. F. Nunamaker, L. M. Applegate and B. R. Konsynski
Nunamaker, J. F., L. M. Applegate, and B. R. Konsynski. "Computer-Aided Deliberation: Model Management and Group Decision Support." Operations Research 36, no. 6 (November–December 1988).
- January 2012 (Revised February 2012)
- Case
Journey to the East: Natcore Technology in China
By: Regina M. Abrami, Matthew Shaffer and Weiqi Zhang
Abrami, Regina M., Matthew Shaffer, and Weiqi Zhang. "Journey to the East: Natcore Technology in China." Harvard Business School Case 912-414, January 2012. (Revised February 2012.)