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Show Results For
-
All HBS Web
(8,672)
- People (12)
- News (1,258)
- Research (6,573)
- Events (34)
- Multimedia (49)
- Faculty Publications (5,403)
- 01 May 2013
- News
Lynn Thoman, MBA 1979
says, involves her role on the Board of Fellows at Harvard Medical School (HMS). Her suggestion to HMS about how to structure the relationship between the hospitals and HMS differently resulted in $36 million in payments to HMS. “In...
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- 17 Apr 2014
- News
Support for the Global Century
exceptional international relationships and execution capabilities,” observes the head of Greenhill & Co., Inc. “I believe strongly that the business world needs leaders who have a true global perspective and the ability to strategize and...
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- May 2003 (Revised March 2006)
- Case
Carol Fishman Cohen: Professional Career Reentry (A)
By: Myra M. Hart, Robin J. Ely and Susan Wojewoda
Explores the career challenges facing highly successful women who leave the full-time workforce for several years to manage family commitments. Carol Cohen is a 1985 Harvard MBA who has professional line experience in a manufacturing environment, followed by a...
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Hart, Myra M., Robin J. Ely, and Susan Wojewoda. "Carol Fishman Cohen: Professional Career Reentry (A)." Harvard Business School Case 803-185, May 2003. (Revised March 2006.)
- September 1996 (Revised June 1997)
- Case
QVC, Inc.
Illustrates the "Service Profit Chain" in action. QVC, whose initials stand for Quality, Value,, and Convenience, demonstrates clearly how a strong customer focus can lead to establishing a strong franchise in the retail sector and a highly profitable business whose...
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Rayport, Jeffrey F., and Dickson Louie. "QVC, Inc." Harvard Business School Case 897-050, September 1996. (Revised June 1997.)
- November 2006
- Article
CRM Implementation: Effectiveness Issues and Insights
By: Timothy Bohling, Douglas Bowman, Steve LaValle, Vikas Mittal, Das Narayandas, Girish Ramani and Rajan Varadarajan
Bohling, Timothy, Douglas Bowman, Steve LaValle, Vikas Mittal, Das Narayandas, Girish Ramani, and Rajan Varadarajan. "CRM Implementation: Effectiveness Issues and Insights." Journal of Service Research 9, no. 2 (November 2006): 184–194.
- 1999
- Chapter
Agency in the Context of Labor Management
By: K. L. Valley
Valley, K. L. "Agency in the Context of Labor Management." In Negotiating on Behalf of Others: Advice to Lawyers, Business Executives, Sports Agents, Diplomats, Politicians, and Everybody Else, edited by Robert Mnookin, Lawrence Susskind, and Pacey C. Foster, 196–202. Thousand Oaks, CA: SAGE Publications, 1999.
- 27 May 2019
- Working Paper Summaries
Voting Trusts and Antitrust: Rethinking the Role of Shareholder Rights and Private Litigation in Public Regulation, 1880s to 1930s
- 06 Nov 2017
- Research Event
Who is Responsible for the Future of Cities?
CAMBRIDGE, Mass — On a rainy afternoon in late October, Mohsen Mostafavi stood before a packed auditorium at Harvard University and considered the history of cities in terms of three cooked eggs. Mostafavi, the Dean of the Harvard Graduate School of Design, described...
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Keywords:
by Carmen Nobel
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
President Trump’s infrastructure plan and a counterproposal by Senate Democrats are rising toward the top of the national agenda. All agree that there is a pressing need to fix the collapsing bridges, potholed roads, crashing trains, and embarrassing international...
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- 18 Jul 2016
- Research & Ideas
Is Greed Ruining Private Equity Firms?
In a first-ever look at the internal economics driving private equity partnerships, Harvard Business School researchers have found that many of these funds can be torn apart by greed among founding partners who take home a much bigger share of profits than other senior...
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- November 2022 (Revised February 2024)
- Exercise
Managing Customer Retention at Teleko
By: Eva Ascarza
This exercise aims to teach students about 1) Targeting Policies; and 2) Algorithmic decision making, and 3) Retention management.
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Ascarza, Eva. "Managing Customer Retention at Teleko." Harvard Business School Exercise 523-005, November 2022. (Revised February 2024.)
- December 2020
- Article
Why Connect? Moral Consequences of Networking with a Promotion or Prevention Focus
By: F. Gino, T. Casciaro and M. Kouchaki
Networks are a key source of social capital for achieving goals in professional and personal settings. Yet, despite the clear benefits of having an extensive network, individuals often shy away from the opportunity to create new connections because engaging in...
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Keywords:
Networking;
Impurity;
Morality;
Motivation;
Regulatory Focus;
Networks;
Attitudes;
Moral Sensibility
Gino, F., T. Casciaro, and M. Kouchaki. "Why Connect? Moral Consequences of Networking with a Promotion or Prevention Focus." Journal of Personality and Social Psychology 119, no. 6 (December 2020).
- Article
Private and Civil Society Governors of Mercury Pollution from Artisanal and Small-scale Gold Mining: A Network Analytic Approach
By: Kristin Sippl
Artisanal and small-scale gold mining (ASGM) is both a subsistence livelihood for millions of people and the leading source of mercury pollution globally. The United Nation’s 2013 Minamata Convention on Mercury aims to address this challenge, but such public regulatory...
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Keywords:
Artisanal And Small-scale Mining (ASM);
Private Governance;
Gold;
Mercury;
Mining;
Governance;
Networks;
Pollutants;
Research
Sippl, Kristin. "Private and Civil Society Governors of Mercury Pollution from Artisanal and Small-scale Gold Mining: A Network Analytic Approach." Extractive Industries and Society 2, no. 2 (April 2015): 198–208.
- 2015
- Article
Free at Last, Now What: The Soviet and Chinese Attempts to Offer a Roadmap for the Post-Colonial World
By: Jeremy Friedman
This article seeks to understand the motivations behind the People's Republic of China's attempt to present an alternative development model for the post-colonial world and challenge Soviet leadership in the international communist movement in mid-1960s. When the wave...
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Keywords:
Development Economics;
Business and Government Relations;
China;
United States;
Soviet Union
Friedman, Jeremy. "Free at Last, Now What: The Soviet and Chinese Attempts to Offer a Roadmap for the Post-Colonial World." Modern China Studies [Dang dai Zhongguo yan jiu] 22, no. 1 (2015): 259–292.
- March 2013 (Revised March 2014)
- Case
Cummins, Inc.: Building a Home Community for a Global Company
By: Joseph L. Bower and Michael Norris
In 2010, Tom Linebarger, president and COO of Cummins, Inc., the Columbus, Indiana-based manufacturer of diesel engines, has to decide where to locate the company's new manufacturing line for high horsepower engines. He has three choices to decide from: Seymour,...
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Keywords:
Manufacturing;
Competitiveness;
Competition;
Education;
Business and Community Relations;
Manufacturing Industry;
United States
Bower, Joseph L., and Michael Norris. "Cummins, Inc.: Building a Home Community for a Global Company." Harvard Business School Case 313-024, March 2013. (Revised March 2014.)
- July 2012
- Case
El Paso's Sale to Kinder Morgan
By: John Coates, Clayton Rose and David Lane
On October 16, 2011, El Paso agreed to sell itself to Kinder Morgan for just over $21 billion. Shareholders filed suit, arguing that the process was tainted by conflict and that a higher price could be obtained. Delaware Chancellor Leo Strine agreed with the plaintiffs...
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Keywords:
El Paso;
Kinder Morgan;
Goldman Sachs;
Leo Strine;
Conflicts Of Interest;
Corporate Governance;
Relationships;
Lawsuits and Litigation;
Energy Industry;
Banking Industry;
United States
Coates, John, Clayton Rose, and David Lane. "El Paso's Sale to Kinder Morgan." Harvard Business School Case 313-021, July 2012.
- April 2012 (Revised March 2013)
- Case
Social Strategy at American Express
By: Mikolaj Jan Piskorski and David Chen
American Express has developed a number of strategic partnerships with Facebook, Foursquare and Twitter to improve their card members experience and lower its customer acquisition cost. The case details the history of these partnerships, examines American Express' own...
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Piskorski, Mikolaj Jan, and David Chen. "Social Strategy at American Express." Harvard Business School Case 712-447, April 2012. (Revised March 2013.)
- 2009
- Chapter
Creating Common Ground: Propositions about Effective Intergroup Leadership
Kanter, Rosabeth M. "Creating Common Ground: Propositions about Effective Intergroup Leadership." In Crossing the Divide: Intergroup Leadership in a World of Difference, edited by T. Pittinsky. Harvard Business Press, 2009.
- May 2003
- Case
Environmental Defense
Analyzes the strategy and management of Environmental Defense, a leading environmental advocacy group, emphasizing the group's activity in the energy and agribusiness industries. From a strategy formulation standpoint, the case encourages students to think of the...
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Keywords:
Strategy;
Nonprofit Organizations;
Energy;
Relationships;
Agribusiness;
Agriculture and Agribusiness Industry;
Energy Industry
Reinhardt, Forest L. "Environmental Defense." Harvard Business School Case 703-029, May 2003.