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All HBS Web
(2,458)
- People (7)
- News (230)
- Research (1,847)
- Events (1)
- Multimedia (5)
- Faculty Publications (1,493)
- Web
Reflections on My First Semester Teaching at HBS - MBA
Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged...
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- May 2013 (Revised March 2014)
- Case
Gap, Inc., 2000
By: John R. Wells and Galen Danskin
From humble beginnings as a Levi jeans store, by 2000 Gap, Inc. had grown to become the world's leading specialist clothing retailer. Its CEO, Millard S. Drexler, the "merchant prince," was credited with transforming Gap into a global empire, leading the company...
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Keywords:
Strategic Change;
Fashion;
Risk and Uncertainty;
Competition;
Performance Consistency;
Problems and Challenges;
Globalized Firms and Management;
Competitive Strategy;
Business Growth and Maturation;
Strategy;
Retail Industry;
Retail Industry;
Retail Industry;
United States
Wells, John R., and Galen Danskin. "Gap, Inc., 2000." Harvard Business School Case 713-508, May 2013. (Revised March 2014.)
Nancy F. Koehn
Nancy F. Koehn is a historian at the Harvard Business School where she holds the James E. Robison chair of Business Administration. Koehn's research focuses on crisis leadership and how leaders and their teams rise to the challenges of high-stakes situations. Her... View Details
- Web
Passport | Baker Library | Bloomberg Center | Harvard Business School
taken). Related Resources Agribusiness Country & International Demographics & Consumer Behavior Emerging Markets Entrepreneurship Toolkit Food & Beverage Hospitality & Hotels India Retail & Luxury Goods Company and View Details
- Web
Insights From Harvard Business School’s Peek Program - MBA
Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged...
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- Web
Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 2) - MBA
Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged...
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- November 2023 (Revised March 2024)
- Technical Note
Customer Data Privacy
By: Eva Ascarza and Ta-Wei Huang
This note provides an overview of the evolving landscape of customer data privacy in 2023. It highlights two pivotal aspects that make privacy a central concern for businesses: building and maintaining customer trust and navigating the intricate regulatory...
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Keywords:
Customer Relationship Management;
Governance Compliance;
Governing Rules, Regulations, and Reforms;
Risk and Uncertainty;
Reputation;
Trust;
Information Management;
Retail Industry;
Retail Industry;
Retail Industry;
Retail Industry;
Europe;
United States
Ascarza, Eva, and Ta-Wei Huang. "Customer Data Privacy." Harvard Business School Technical Note 524-005, November 2023. (Revised March 2024.)
- Web
How I Spent my 2+2 Deferral: Zoe Bhargava - MBA
Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged...
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- Career Coach
Lauren Murphy
coaches. In that role, she also led the Career development program team and doubled career development programs offered to alumni and students. In her current work with HBS, Lauren skillfully coaches students and alumni across all View Details
- February 2016 (Revised May 2016)
- Case
Blue Origin, NASA, and New Space (A)
By: Matthew Weinzierl and Angela Acocella
Jeff Bezos, six years after starting a revolution in retailing with Amazon.com, turned his life-long passion for space into a start-up, Blue Origin. Blue (as it was called) was a part of the New Space industry, a collection of startup aerospace engineering companies...
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Keywords:
Cost vs Benefits;
Partners and Partnerships;
Transportation;
Business Startups;
Government and Politics;
Business and Government Relations;
Aerospace Industry
Weinzierl, Matthew, and Angela Acocella. "Blue Origin, NASA, and New Space (A)." Harvard Business School Case 716-012, February 2016. (Revised May 2016.)
- Web
eMarketer/Insider Intelligence | Baker Library | Bloomberg Center | Harvard Business School
Demographics & Consumer Behavior Entertainment & Media Retail & Luxury Goods Technology Database AttributesCategories Consumer Industries International Markets Science & Technology View Details
William A. Sahlman
William Sahlman is a Baker Foundation Professor of Business Administration at Harvard Business School.
Mr. Sahlman received an A.B. degree in Economics from Princeton University (1972), an M.B.A. from Harvard University (1975), and a Ph.D. in Business... View Details
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- October 2014 (Revised June 2015)
- Case
Quiet Logistics (A)
By: Robert Simons and Natalie Kindred
This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students learn about Quiet Logistics, an e-commerce fulfillment company working with high-end apparel retailers such as...
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Keywords:
Strategy Execution;
Strategic Uncertainty;
Disruptive Change;
Managing Growth;
Robotics;
Disruptive Technology;
Managing Start-ups;
Management Control Systems;
Performance Measurement;
Business Growth and Maturation;
Disruption;
Entrepreneurship;
Disruptive Innovation;
Crisis Management;
Risk Management;
Organizational Change and Adaptation;
Business Strategy;
Competitive Strategy;
E-commerce;
Distribution Industry;
Distribution Industry;
United States
Simons, Robert, and Natalie Kindred. "Quiet Logistics (A)." Harvard Business School Case 115-001, October 2014. (Revised June 2015.)
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
or even whether to sell their products via those channels at all if online retailers impose certain bundling policies. I thought the music industry would be an ideal research setting because it is a sector...
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- Web
2+2 Where Are They Now Spotlight: Smitha Das (MBA 2018) - MBA
Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged...
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- Web
Dispelling Myths About HBS Through My Summer Venture in Management Program Experience - MBA
Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged...
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- June 2020
- Teaching Note
Armarium: Luxury Fashion Brands for Rent
By: Jill Avery and David Fubini
Armarium, a two-sided digital platform that offered consumers the opportunity to rent the most coveted, current season high fashion clothing and accessories from the top global luxury brands, had emerged from its first sales season with two distinct customer segments:...
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Keywords:
Luxury Brand;
Fashion;
Sharing Economy;
Two-sided Marketplace;
Target Market;
Customer Selection;
Marketing;
Brands and Branding;
Luxury;
Two-Sided Platforms;
Business Model;
Growth and Development Strategy;
Customer Value and Value Chain;
Fashion Industry;
Fashion Industry;
United States;
North America
- October 2014
- Supplement
Quiet Logistics (B)
By: Robert Simons and Natalie Kindred
This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case, students learn about Quiet Logistics, an e-commerce fulfillment company working with high-end apparel retailers such as...
View Details
Keywords:
Strategy Execution;
Strategic Uncertainties;
Managing Growth;
Disruptive Change;
Robotics;
Disruptive Technologies;
Managing Start-ups;
Management Control Systems;
Performance Measurement;
Business Growth and Maturation;
Disruption;
Entrepreneurship;
Disruptive Innovation;
Crisis Management;
Risk Management;
Organizational Change and Adaptation;
Business Strategy;
Competitive Strategy;
E-commerce;
Distribution Industry;
Distribution Industry;
United States
Simons, Robert, and Natalie Kindred. "Quiet Logistics (B)." Harvard Business School Supplement 115-003, October 2014.
- Web
It’s Time to Build: Why the MS/MBA Is Right for You! - MBA
Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged...
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- Web
The Sixth Year of Short Intensive Programs (SIPs) at HBS - MBA
Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged...
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