Filter Results
:
(4,005)
Show Results For
-
All HBS Web
(4,005)
- People (16)
- News (899)
- Research (2,383)
- Events (22)
- Multimedia (47)
- Faculty Publications (1,775)
Show Results For
-
All HBS Web
(4,005)
- People (16)
- News (899)
- Research (2,383)
- Events (22)
- Multimedia (47)
- Faculty Publications (1,775)
- November 2003 (Revised May 2005)
- Case
Beverly Stern: Retail Executive
By: H. Kent Bowen and Alison Berkley Wagonfeld
Beverly Stern has been a successful operating manager in three prominent retail chains: GAP, Pottery Barn, and Williams-Sonoma. Stern's last job at a start-up did not meet her expectations, and she must now decide what to do next. She has an offer to start a new retail...
View Details
Keywords:
Personal Development and Career;
Experience and Expertise;
Personal Characteristics;
Jobs and Positions;
Decisions;
Retail Industry
Bowen, H. Kent, and Alison Berkley Wagonfeld. "Beverly Stern: Retail Executive." Harvard Business School Case 604-018, November 2003. (Revised May 2005.)
- 18 Mar 2011
- News
Better Retail Performance Predictions
- 19 Dec 2018
- News
Online Retailers Aim to Shake Up the Wedding Market
- 22 Feb 2016
- Video
Retail Sector at HBS
- 2009
- Working Paper
Crafting Integrated Multichannel Retailing Strategies
Multichannel retailing is the set of activities involved in selling merchandise or services to consumers through more than one channel. Multichannel retailers dominate today's retail landscape. While there are many benefits of operating multiple channels, these...
View Details
Keywords:
Marketing Channels;
Marketing Strategy;
Distribution Channels;
Sales;
Integration;
Retail Industry
Zhang, Jie, Paul Farris, John Irvin, Tarun Kushwaha, Thomas J. Steenburgh, and Barton Weitz. "Crafting Integrated Multichannel Retailing Strategies." Harvard Business School Working Paper, No. 09-125, April 2009. (Revised January 2010.)
- April 2009 (Revised December 2015)
- Case
Dot.com: Online Pet Retailing
By: Tom Nicholas and David Chen
From 1995 to 1999, the U.S. experienced a period of tremendous growth in its information technology (IT) sector. The IT industry, although it accounted for less than 10% of the U.S. economy's total output, contributed disproportionately to economic growth. One market...
View Details
Keywords:
Entrepreneurship;
Price Bubble;
Growth and Development Strategy;
Failure;
Competitive Strategy;
Online Technology;
Retail Industry
Nicholas, Tom, and David Chen. "Dot.com: Online Pet Retailing." Harvard Business School Case 809-117, April 2009. (Revised December 2015.)
- 2018
- Working Paper
Need for Speed: The Impact of Website Performance on Online Retail
By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
The share of e-commerce sales is rapidly increasing and so are the associated losses generated by website outages and slow websites. We leverage novel retail and website performance data to investigate the impact of website performance on online sales. This question is...
View Details
Keywords:
Online Retail;
Quasi-experiments;
Abandonment;
Synthetic Control;
Internet and the Web;
Performance;
Service Operations
Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Need for Speed: The Impact of Website Performance on Online Retail." Working Paper, October 2018.
- 11 Dec 2014
- News
Fashion's Retail Revolution
Áslaug Magnúsdóttir (MBA 2000) in the New York office of Tinker Tailor, her new online couture business. When HBS first turned a scholarly eye to retail in the early 20th century, department stores were king. Institutions like Filene’s...
View Details
- November 2002 (Revised February 2009)
- Teaching Note
Value Retail (TN)
By: Arthur I Segel and Ani M Vartanian
Teaching Note for (9-803-008).
View Details
- 28 Mar 2011
- News
Future of India's Retail Market
India: The Future of Retail
India: The Future of Retail – Panel Discussion co-hosted by CNBC and Virtuous Retail, a Xander investee company
View Details
- July 2015 (Revised September 2017)
- Case
Ron Johnson: A Career in Retail
In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures...
View Details
Keywords:
Leadership;
Leadership Development;
Legal Industry;
Procurement;
Professional Service Firms;
Pricing;
Organizational Behavior Modification;
Change Management;
Innovation Leadership;
Situation or Environment;
Failure;
Management Teams;
Brands and Branding;
Competition;
Retail Industry;
United States
Narayandas, Das, Joshua D. Margolis, and Ryan Raffaelli. "Ron Johnson: A Career in Retail." Harvard Business School Case 516-016, July 2015. (Revised September 2017.)
- December 1998
- Background Note
Retail Financial Services in 1998
By: Stephen P. Bradley and Takia Mahmood
Provides an overview of the current restructuring that is taking place in the retail financial services industry. Provides a brief overview of the structural changes in banking, brokerage, insurance, and mutual funds. Used as background for examining the strategies of...
View Details
Keywords:
Economic Sectors;
Economy;
Financial Institutions;
Financial Markets;
Industry Growth;
Strategy;
Competitive Strategy;
Banking Industry;
Financial Services Industry
Bradley, Stephen P., and Takia Mahmood. "Retail Financial Services in 1998." Harvard Business School Background Note 799-051, December 1998.
- March 2017 (Revised July 2019)
- Case
Walmart: Navigating a Changing Retail Landscape
By: Michael E. Porter and Jorge Ramirez-Vallejo
As the largest company, by revenue, in the world, Walmart has been a lightning rod for criticism. However, in an attempt to stay ahead of traditional and digital retailers, and keep customers satisfied with evolving demands, the company is strengthening its competitive...
View Details
Keywords:
Shared Value;
Strategy;
Department Stores;
Sustainability;
Social Responsibility Of Business;
Value Creation;
Competitive Strategy;
Corporate Social Responsibility and Impact;
Retail Industry
Porter, Michael E., and Jorge Ramirez-Vallejo. "Walmart: Navigating a Changing Retail Landscape." Harvard Business School Case 717-474, March 2017. (Revised July 2019.)
- May–June 2023
- Article
Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail
By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
The impact of delays has been widely studied in various offline services. The focus of this study is online services, and we explore the impact of in-process delays—measured by website speed—on customer behavior. We leverage novel retail and website speed data to...
View Details
Keywords:
Online Retail;
Quasi-experiments;
Abandonment;
Synthetic Control;
E-commerce;
Internet and the Web;
Consumer Behavior;
Policy;
Retail Industry
Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail." Operations Research 71, no. 3 (May–June 2023): 876–894.
- 19 Apr 2004
- Research & Ideas
Ground-Floor Opportunities for Retail in India
India's economic growth is an exciting new playing field for the retail industry and for entrepreneurs looking to get in on the ground level, a panel of that country's businessmen agreed. Rising incomes, increased advertising, and a jump...
View Details
- 1996
- Book
Strategic Retail Management
By: D. E. Bell and W. J. Salmon
Bell, D. E., and W. J. Salmon. Strategic Retail Management. Cincinnati: South-Western College Publishing, 1996.
- Fast Answer
Retail tracking data
Where can I find retail tracking data from NPD? We don't have databases specifically of retail and chain store POS data, such as are available from NPD. However, our market research databases will often...
View Details